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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Corsica Side Table 4.8 5 4 4
Well made table! I ordered one of these last year, and just ordered another one this year. Yes, they are THAT nice. Had to wait for a coupon code to deal with sticker shock, though! These tables sit out on an open deck, get sun and rain, and still look new. Oh - a quick note to the other reviewer regarding the wingnuts that hold the top on (table arrives in two pieces). That confused me too! But, there is a black plastic coating on the screws that you need to remove with a knife to expose the grooves before installing the wingnuts. I guess they coat the screws so they don't scratch the table during shipping?? You'd think they would put a note in regarding that, since the screws are needed to hold the top on. Hope this helps. Both of my tables arrived that way. May 25, 2012
A very nice table I am very happy with this table. I bought it to complete the set for the corsica ottoman, cuddle seat, and couch I bought. It looks very nice on my patio and seems very sturdy. I am thinking about buying a second table. I agree with other reviewers that you have to strip the black plastic coating off of the screws. Thanks for the tip! I would definitely recommend this product. August 20, 2013
High quality. We love these tables. Easy to put together - only 2 pieces -base and top (and thank you reviewer who advised to remove the plastic coating from the screw posts - we would have never figured that out on our own). This table is made to last decades and it is very handsome. Lovely color too. June 25, 2012
Perfect table for the Corsica set. I like the table very much except for one thing. The wingnuts are useless because what they were supposed to attach to is not threaded!! Go figure. Hopefully the weight of the top will keep it in place on the stand. May 8, 2011
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Product:TO271-Corsica Side Table