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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Cord Cover 4.8 5 39 39
This product does the trick I recently purchased cord covers and I am so glad I bought two of them. Since the covers look best all scrunched together, it is necessary to purchase more than one. The zipper allows the cord to slip through without any problems. I bought the wider width because I had an extension cord attachment which was wide. They are rather pricy but it gives your room a finished look. August 24, 2014
Hide those "uglies"! Love these cord covers because they make something that we all have in our homes look much better. We can never hide the entire cord, especially when furniture is floated, so these covers make them a colorful part of the design. I highly recommend them. They now close with zippers instead of velcro. August 24, 2014
I really like the way this product covers the electric cord. I wanted to do something about the electric cords that show all the time in my living room, so I ordered the cord covers and really do like them. I would recommend these to anyone. April 27, 2014
Cord cover Love the cord and chandelier chain covers. So stylish and well made! April 16, 2014
Very Satisfied I purchased two of these and I am very satisfied. They were easy to install on the lamp cords. The definitely dress up unsightly lamp cords in high traffic areas. March 23, 2014
nice product this cord cover is great. it really finishes the lamp and adds a nice touch. the cover is well made and easy to use. I highly recommend it. I'd recommend measuring your cord and then doubling the length to have a lot of bunching of the cover. it looks nicer this way. March 14, 2014
Nice Cord Covers These are beautiful and pretty easy to use. I only wish that there was a draw string at the end to secure them so they didn't slip down. February 12, 2014
Quality Product I got a burlap and linen cover. They look beautiful, cover unsightly cords in great style. Quality material and easy to use zipper that makes it really easy to install. and material. February 6, 2014
Love the burlap! A lamp cord was exposed in the middle of my living room - this added the perfect touch! February 6, 2014
Disappointed with the new design I have an older cord cover, with Velcro closings, and much prefer this design to the new zipper system. The zipper makes it difficult to bunch up, and I find it ends up looking a bit like a snake along the floor from a lamp to the outlet! Please bring back Velcro (I can deal with the occasional 'gap')! February 5, 2014
Cord Covers I had been searching high and low for these cord covers;however, was not able to find them in my location. Once I received the cord covers; I was quite impressed on the quality of the material and the elegant look to my home decor. I am so very happy with these cord covers; I have placed another order. January 21, 2014
Looks great! Easy to zip on and cover ugly cords. Adds elegance to ugly cords that show. Good choice of colors. I ordered two, one for each lamp on my side tables where the cords were visible. January 17, 2014
Very couture Really makes the lamp cord from my bedroom table lamp "high end". I now look at the silk cord cover rather than the white bread cord. Really gives the bedroom a "designer look". November 24, 2013
Very classy and sophisticated I love my cord covers they are very durable and easy to put onto your cords. I purchased the large and small ones. I like them all. The original reason I bought them was to deter our new kitten from chewing on the cords in our home. I believe it has helped keep the kitten from them, it also just looks nicer than a black or white cord into the plugs. They dress up the look and make your home have a designer touch. I highly recommend them. September 30, 2013
Accessory "Must" have The photo's do not give this product justice, prettier in person, easy to install, shape, adds the final touch for any hanging light or to disquise that table cord. September 21, 2013
More beauty when one covers the cords! Having never used cord covers before, these are really appealing, especially in the areas where cords stand out obviously. Just so much more appealing when used on the cord of a lamp that sits on the kitchen counter, bathroom counter, or other obvious locations right in view. These may be a bit of a luxury, but one that I am delighted to indulge in. September 2, 2013
unique cover up I purchased 2 cord covers. One was for a lamp cord that was connected to an outlet mid way on the wall. This covered the cord beautifully making it less noticible. The other cover was for an in the wall air conditioner. It's cord was an eyesore. The cover made a great solution. The zipper feature was a big plus making it so easy to use. July 3, 2013
Much nicer than I thought it might be So pleased with this cord cover. Initially tried one from Best Buy that was supposed to "disappear" into the wall. No dice. Was hesitant about this cord cover because I was afraid it might look a little too "grandma-ish," & I knew it would be fairly prominently displayed, but it's fantastic. Plenty big for all of our cords (we got the large -- it covers the tv, cable, DVD player, & Wii cords + an extension cord), and the color (natural linen) looks great in our den. June 28, 2013
Does the job great! I bought the burlap cover and they are a little stiff but that was to be expected. I wish they came in different lengths. May 30, 2013
Beautiful construction Ordered several cord covers in various colors, which arrived promptly, are beautifully constructed and the added zipper feature allows ease in placement on the cords. The quality of fabric is excellent. May 29, 2013
Great solution! I ordered the smaller cord cover in cinnamon for a desk lamp and the larger cord cover in burlap to hide the ugly cords for our internet, phone and tv gateway. The cinnamon is beautiful and the zipper makes it so easy to use. The burlap is a little more 'rugged" but is a nice contrast in my home office. I definitely recommend these and will be ordering more. April 13, 2013
Makes cords disappear I love this product. I originally bought one to see whether it was worth the cost. I now own five and just ordered another one. The small size fits two or three regular size cords; I use the large size at our computer station. March 17, 2013
This product is perfect for its purpose. I love the Cord Cover!! A couple years ago I found out my husband and I were going to be moving. At that time there were 8 houses for sale on our street alone. So in an attempt to set our house apart from the other houses in the very competitive market we began to look for unique items that we could add to fixtures in the house without spending a large amount of money. We found the Cord Covers online and bought 1 for the light chain over the kitchen table, another one for the light chain in the formal dining room and one for the light chain in the foyer with 20 foot ceilings. They are so unique and different. They set our house apart for sure!! That was one of the items that almost every person that toured our home mentioned. Thanks for making unique items such as the Cord Cover available to us. Sincerely, SRSharp February 27, 2013
Great color I was very pleased with the product - easy to install. February 10, 2013
Great quality The quality of this is very good. Easy to put on with the zipper. Gives a very finished look. I just wish it came in different lengths. I had to cut mine to fit on my shorter chain and sew it. Would definitely recommend! January 28, 2013
Hides all the cable cords and looks so much better! Zips easy, great color selection, if you have thick cords go with the wider cord wrap. They are long but when it stretches from the tv to outlet, at least in my case, all of it was used. I love the cord wraps! January 17, 2013
Ugly cords gone! This cord cover is great. The unsightly cords that bothered me when I sat in my husband's TV room are hidden in this stylish cover. The zipper was very easy to manipulate, coming apart at the end and then reinserting and zipping without a struggle. It seems to be well made. I am very pleased with this product. December 30, 2012
Good design and quality. The cord cover is just what I wanted, but I realized I should have ordered the bigger one. It really is only for one, possibly two cords. It is well made and of high quality. I would definitely purchase again. December 22, 2012
Cord Cover the quality is excellent. Nicest covers I have ever seen. November 19, 2012
Love! Now I want more color/print options! These are GREAT! Now I want some splashes of leopard or holiday plaids or satin wow to be fabric options!!!! A fantastic way to add a little color to a room while hiding an apparent electric cord! November 14, 2012
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