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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Coral 5-Light Chandelier 4.8 5 13 13
First thing everyone notices! In addition to being absolutely stunning, this chandelier is a lot more substantial than I expected it to be. The electrician who installed it for me remarked on how well it was made. I added linen drum shades in "spa" and everyone who comes into my place says two things: first, it's perfect for a waterfront condo, and second, where can I get one? February 22, 2014
Perfect Coastal Touch! I was looking for a lighting choice that added a little coastal flair to my dining room. This light was just the what I was looking for! I added shades in the color of sand and it looks great! I love it! January 23, 2014
Beautiful chandelier, I bought two for my sunroom and they are different than most chandeliers but just what I wanted. I absolutely love the chandeliers, put two in my sunroom. Unusual design but just what I wanted. January 16, 2014
Functional and Whimsical After many months of researching, I finally decided upon purchasing the 5 light coral chandelier for my dining room. I have had it for about four or five months and am still pleased with my choice. The chandelier is definitely a statement piece, and works well in my eclectic dining room. Do not purchase this if you wish others to think it may be made of real coral, as it is obviously not authentic upon close inspection. It has a matte cream finish and, unlike my previous fixture, gives off very bright light with the right bulbs. I had this chandelier installed by a family member who is an experienced electrician. He said it was strange that there was no hook to hold the chain while the wiring was being done. A helper was therefore needed to hold the fixture while it was being installed. Not a big deal, but if you plan on installing this yourself please note that you will probably require an assistant. Overall this is a nice piece at a great price. The uniqueness of this chandelier lends both charm and whimsy to my room, while also being functional and attractive. December 28, 2013
Really Pretty It has been something that I wanted to add to my Florida home for some time. Very happy, great price too. December 17, 2013
Very pleased with the chandelier. I love the texture of this chandelier. It's so beautiful and unique. The positive comments that have been made since it was installed are amazing. I couldn't be more satisfied. October 31, 2013
It was good for the price. For the price, it is a nice chandelier. Not the best quality but overall satisfied. August 5, 2013
This is a knock-em-dead piece ! I bought this chandelier several years ago, and it has been a focal point of admiration since. It is the centerpiece of my modern spa with antique touches master bath. I got the woven grass shades for it. Fabulous! Get it now! July 23, 2013
fabulous absolutely beautiful... looks better than in the book. June 29, 2013
Product:LC764-Coral Chandeliers

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