If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Select Option:OptionsPersonalize: (You can add personalization to the item)PERSONALIZE THIS ITEMEDITQuantityPrice:Zoom Product DetailsItem#View ImagesItem:Tell a FriendEmail A SpecialistLive ChattruefalsefalseAdditional ViewsLarger ViewAvailabilityEmail A SpecialistAdd to wish ListADD TO CARTUpdatePrice Range:Additional Information:Zoom ViewerCloseBallard DesignsWe apologize, but this item is no longer available.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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26We've sat in solid hardwood dining chairs just like them in Europe, sipping cappuccinos and watching the world stroll by.
Constance Side Chair features:
Hand crafted of solid hardwood
Contoured "X" back
Nicely padded caned seat
Overall rating
4.5/ 5
Rating Breakdown26 reviews
5 stars
18
4 stars
6
3 stars
1
2 stars
0
1 star
1
26 out of 26100%of customers recommend this product.
I like everything about the chairs except the seats which fail to match the seats of the 2 chairs bought a few weeks earlier.
-1point
0of1voted this as helpful.
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Perfect chair for an area with limited space. The styling compliments our antiques.
0points
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We bought these chairs to go with the Coventry kitchen set. They are well made, look great, are comfortable, and are just the right size. We love them, and would definitely recommend them.
0points
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We had never heard of Ballard Designs until we saw an ad in Country Living. Found the Constance chairs, ordered 2 sets in the driftwood oak. Were very surprised to have them delivered only 2 days later. The chairs are very well wrapped for shipping. They are light weight but appear to be very sturdy. We are glad we took a chance and ordered. Very pleased with the chairs and the quick service.
0points
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