If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Select Option:OptionsPersonalize: (You can add personalization to the item)PERSONALIZE THIS ITEMEDITQuantityPrice:Zoom Product DetailsItem#View ImagesItem:Tell a FriendEmail A SpecialistLive ChattruefalsefalseAdditional ViewsLarger ViewAvailabilityEmail A SpecialistAdd to wish ListADD TO CARTUpdatePrice Range:Additional Information:Zoom ViewerCloseBallard DesignsWe apologize, but this item is no longer available.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Set of 2 Constance Side
Overall rating
4.6/ 5
Rating Breakdown30 reviews
5 stars
21
4 stars
7
3 stars
1
2 stars
0
1 star
1
30 out of 30100%of customers recommend this product.
30We've sat in solid hardwood dining chairs just like them in Europe, sipping cappuccinos and watching the world stroll by.
Constance Side Chair features:
Hand crafted of solid hardwood
Contoured "X" back
Nicely padded caned seat
Overall rating
4.6/ 5
Rating Breakdown30 reviews
5 stars
21
4 stars
7
3 stars
1
2 stars
0
1 star
1
30 out of 30100%of customers recommend this product.
We had just completed a full kitchen renovation and the chestnut Constance chair was the perfect choice to compliment a custom table. It is casually elegant and comfortable. Even our teenagers have commented, staying longer at the table to sit and talk. I would highly recomment this chair.
+2points
2of2voted this as helpful.
Was this helpful?helpful2unhelpful0http://reviews.ballarddesigns.com/0011-en_us/SD051/review/841331/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FSD051%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Love these chairs....they are very comfortable, light-weight yet sturdy, and very stylish. Teamed them with your Coventry corner sectional and round table in my kitchen and now we have our own little French bistro. My daughter asked if she could make a reservation!! Thanks for another great product.
0points
0of0voted this as helpful.
Was this helpful?helpful0unhelpful0http://reviews.ballarddesigns.com/0011-en_us/SD051/review/1846710/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FSD051%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
We have been very pleased with these chairs. They are a nice design and are well and sturdily constructed. Quite comfortable to sit on, too. They are so reasonably priced, I may order more!
The shipment came far more quickly than we had anticipated and they were in perfect shape.
0points
0of0voted this as helpful.
Was this helpful?helpful0unhelpful0http://reviews.ballarddesigns.com/0011-en_us/SD051/review/1580454/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FSD051%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
At the time of this review, we've had the chairs for 4 weeks.
We love the character that these chairs have: the X back that rounds at the cushion, the curves, even the bolts used. It's lightweight, easy to move around with one hand or knee or foot, while holding a kid or a plate and cup.
One negative is: it's a little hard to understand from the photos is that it has woven seat cushions. Think of a woven basket. So if there's a small piece that's chipped or broken, it can poke your leg or bottom when you sit on it. It's not one of those seat you can sit down on and slide your butt over without risking snagging fine clothes on. It's ok with jeans but you can feel it if you're wearing say, sweat pants or shorts.
Another negative is: because it's woven I can see a cup of milk would easily seep in between the weaves.
It would be fantastic if there's an option of all wood seat, or a leather or faux-leather seat cushion.
In the meantime, we really are happy with our purchase. They fit our budget, and are a great value, and a still has style to them.
Until the kids get older we'll either put them on plastic folding chairs, or put a towel on the seat for them, to make the seat cushions last longer.
+4points
4of4voted this as helpful.
Was this helpful?helpful4unhelpful0http://reviews.ballarddesigns.com/0011-en_us/SD051/review/1251817/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FSD051%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
