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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Compass Side Table 4 5 106 106
Very unique, wish the legs were sturdier. This is a very unique table that always gets noticed. And everyone loves that it is actually a working compass! I just wish the legs were built a bit sturdier. They tend to get off kilter. June 6, 2015
conversation starter Everyone who visits comments on the uniqueness of this little table. My style is cozy world traveler. The Compass side table blends nicely with old globes and maps in my collection. Love it!! June 1, 2015
Unique table, perfect for room! Fun, unique table - low profile, which we were looking for, but yet can still put drinks/smaller things on. Easy to put together, seems to be good quality. April 22, 2015
Compass did not work Looks great but, compass did not work. Also brackets for legs slip easily. March 25, 2015
Just what Iwanted Very happy with my table. Well packaged, arrived when expected. Kudos! March 21, 2015
Very unique table Simply stated, a functional unique conversation piece March 21, 2015
Perfect This was purchased as a gift and the recipient was very pleased with the table. I would recommend this table for anyone enthused with all things nautical. It looks great as a side table at our beach house. March 9, 2015
Unique Very Nice. This was a gift for a friend and they were very pleased with this unique gift as well as the quality. March 6, 2015
Beautiful Would like to know if the red slash of color across the middle of the needle is intentional and why also the legs have metal tips at each end February 21, 2015
Great quality We love our new side table-- very unique and goes great with our lake home. Durable and a great look! February 20, 2015
Compass table Love at first sight. The quality was better than I expected. Used it in an area that needed a small side table, it fit perfect. Also a great conversation piece . The compass really works, February 19, 2015
Looks ok...compass doesn't function...... Bought it to use as small accent table in my music room. It's not a bad looking piece, but the compass pointer doesn't move...good thing I know which way north is....... February 11, 2015
Disappointed... compass does not work! Love the style and idea. Compass does not work. Very disappointed. February 6, 2015
The table looks great and was easy to assemble. We love this addition to our beach home. It complements our décor perfectly, which is warm contemporary/modern. We are very happy we purchased this. February 4, 2015
adorable little table a great little table, compass adds interest that a plain topped table wouldn't offer. January 28, 2015
Poor Quality Purchased this product as a Christmas gift for my husband. Quality of the product is very poor. Cannot get level, wobbles. The needle on the compass does not work well either. Do not purchase. January 14, 2015
Cheaply made Wobbles top can not be tightened enough to be stable. Legs don't lock in the center with the 3 brass clips. Worst purchase I've ever made with this company December 30, 2014
great that the compass works ! Sharp looking table, but a little small and would like the legs to extend a couple of inches more to bring the height up a couple of inches December 25, 2014
Great and Unique Side Table This table is absolutely wonderful for a small space. It is beautiful, sturdy and easy to assemble. The compass works and will be a great conservation piece. I am very happy with this purchase! December 5, 2014
Easy to set up. The table is just the right size to put in a small space next to a chair. It is also perfect for a room filled with maritime memorabilia. October 22, 2014
Compass does not work I have thrown the box away that the table came in. So to send the table back would be difficult. But I cannot show the table off the way the way I would like to. Can you help? September 21, 2014
Compass Side table in Oak finish Pros: Fun, accurate compass, functional side table. Cons: Not high quality materials or construction. Table top (compass) wobbles in its fitting, despite a tightening screw. It is nearly impossible to level. The feet are hard metal that can scratch the floor. The red painted marker on the North indicator is sloppy and uneven. I think there is an overall attempt to look "rustic" or antique, but it results in looking low quality. September 21, 2014
Compass Side Table First of all, if you are considering placing an order for this product, there is an extremely long wait time. My order took 6 months to arrive. That being said, I am pleased with the look and quality of the product, it is a perfect accent table for our family room and we have received many positive comments. I would like to provide some advise on the functionality of the table: 1. Do not depend on the internal level on the product. I tried many times to level the table with this level, and was frustrated every time. Use an external level for the best results. 2. The legs are adjustable and made of wood. Because of expansion and contraction of the wood, the leg adjusters loosen up and you need to level it again. I have found that the adjusting screws need to be more than hand tightened. Once you have it leveled and hand tightened, take a pair of pliers (I recommend channel locks) tighten the adjusting screws. The additional torque provided by the pliers will keep the legs secure. Just don't murder it. A little goes a long way. August 18, 2014
Just as pictured & described I received this table within a few days (sooner than expected). It was packaged nicely for shipping. Very easy to assemble and instructions were easy to understand. I am very pleased with the quality and appearance of this table. It looks great and we have already received compliments from friends and family. August 3, 2014
Smaller than it looks The table is smaller than it looks. Its glass top was scratched when we got it, but after waiting 4 months for it to arrive, didn't want to wait longer to get it replaced. June 1, 2014
Compass table Workmanship is good. Difficult to set the compass when sitting on carpet. Like the adjustable legs. Pricey but I do like the uniqueness of the table. May 23, 2014
Sturdy and well built Its no wonder it is sold out most of the time. Very nice piece, very well made. A fun and attractive piece. May 23, 2014
What a cool piece..... My husband (a sailor) really likes this Compass Side Table. While it's not a practical or functional piece, it really has that "cool" factor going on. You've got to screw the legs down hard to keep them from slipping, and ours still slip a little bit, we just have to keep adjusting them. The little built in level is a nice device. This table works nicely with our decor which is sort of an eclectic beach house, sailing, colonial-comfortable-this-old-house mix. May 23, 2014
Handsome & Useful We purchased the walnut stained version and it is exactly as pictured in the catalog. The table was easy to assemble, is quite sturdy and is the perfect accent piece for our living room. It was quite the conversation piece at a recent party! We love this piece and would definitely recommend it. May 23, 2014
Pretty but impossible to level We could not get the legs to adjust so that all three were level. Would be perfect otherwise. May 23, 2014
  • 2015-08-11T10:25:53.723-05:00
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