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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Compass Side Table 3.9 5 78 78
Perfect accent table! I recently bought your compass side table for my husband. He loves it! The table is very well made and was easy to assemble. It looks absolutely beautiful in our sunroom and has been a great conversation piece for everyone that has seen it! July 28, 2012
Terrific Small Table Everyone who has seen my new table comments on how nice looking and unusual it is. I like the flexible use of this small ocassional table, moving it around between my living room and family room as needed for entertaining. Oh yes, my husband approves too! It is a piece we will enjoy for a long time to come! June 22, 2012
Stunning The tables look great in our lake house. They are functional compasses. Our boys put them together, little tricky getting all the legs to the same height. They are as described, small, weathered wood,glass top. Our problem was receiving them it took several months and 2 delays. June 22, 2012
Such a unique conversation piece. This is a great size occasional table that will easily hold a drink and magazine. It is so unique and works great too! July 28, 2012
This item sets the theme for a room whether it is an office or living room. This nautical item sets the theme of the room. A side table with lots of flare. I can't wait to find the perfect place to put the compass side table. My husband received the table as a gift and loves it. June 22, 2012
Attractive novelty table Small unique table. Assembly was no problem. However it took 4+ months for delivery; because of so many conflicting delivery dates I had whiplash. BD could have had better communication with customer. June 22, 2012
Nice little table Good quality, very unique, easy to set up. Like the adjustable option to fit just the right hight next to a chair. Great option when looking for a piece that has a more "masculine" feeling. June 24, 2012
Love this table This compass table looks smashing in my little getaway office. I love it! June 23, 2012
Attractive nautical look This product is very attractive plus it actually works. I bought it for my beach house we are building so it is not actually in use as planned but instead of putting it up with the rest of our items for the beach house we are displaying it in our home. Great product! April 23, 2012
Love the compass side table! Looks much more expensive than it is! The compass side table is a great addition to a room with a water view or with a nautical theme! Also a great conversation piece! Blended in with antiques and vintage pieces, guests suspect that it is actually an expensive antique! April 21, 2012
very fun & just the right height for a snack Love this table! It always makes guests smile (it makes me smile too). Easy to put together. Wish the compass needle had something prettier than a red (nail polish?) stripe on it. Easy to level with the built in bubble. April 15, 2012
Unique table I waited 4 months for this table as it was on backorder. It was worth the wait! The table is unique and everyone that comes over rants and raves about it. I'm going to order another one for a different room. April 18, 2012
it's so unique, love it. Love my compass table. It's unique, it's fun, it works & it serves a purpose. I recommend it, in fact I bought one for my daughter in Florida. Perfect for her beachy decor. April 18, 2012
in the end happy was what I expected in design...compass didn't work 100%...but gives the look I wanted April 25, 2012
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Product:TS389-Compass Side Table