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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Clouds At Sunset Giclee 54 in. 4.2 5 19 19
Sunset Giclees Clouds At Sunset Giclee is beautiful with all of the abstract colors, this print has a high gloss finish that reflects a great deal of light so if you are considering this print make sure it will be displayed in the proper lighting. The two reasons I did not give it 5 stars is because of the high gloss finish and the colors are more turquois on the top left than blue as I originally expected. July 5, 2012
I love this painting This is a beautiful painting on canvas. The colors are vivid and have depth. I bought the smaller size and it is still very large. I bought it for our light gray master bedroom where we have a vaulted ceiling and it looks perfect above our bed. September 26, 2013
Beautiful If you love it in the photo, you will love it in person. It may be a little darker as others have commented but it is still vibrant and striking. I love it. June 6, 2012
Incredibly disappointing The piece of art that I received did not look anything like the photo above. The colors were very different (not in a good way) and it had a cheap-looking finish. The good news is that Ballard's customer service was great and took care of the return shipping charge. I will be cautious about purchasing art here in the future. Great service, poor quality mass-produced art. February 25, 2013
Beautiful Love this. We placed it over our stone fireplace. It is so calming and I just love the colors! March 5, 2013
Beautiful! Beautiful! Beautiful! Beautiful colors! Beautiful texture gives the illusion of a real painting! Love the large size! Absolutely love it! Was an issue with the top of the artwork board/canvas panel not being noticibly straight. Ballard customer service was great issuing a replacement and "lending" us the defective one over the holiday (we'd put holes in the wall before noticing) till the new one arrived. Thank you Ballard! December 28, 2012
Good Value This giclee is good value for such a large piece of art. It is as pictured & will fill the large wall space we needed. January 2, 2013
Beautiful piece I ordered this for a client and she absolutely loves it! I would definitely recommend this to other clients. Thanks! December 30, 2011
Gorgeous! Absolutely stunning for the price. Vibrant colors and nice texture. Highly recommend. January 5, 2012
Love It I have a small home and needed to fill a wall near a pass through which doesn't accommodate any furniture. This piece of art is perfect and looks beautiful. The coloring is subtle with just a slight pop of color. Just what I was looking for. March 17, 2011
LOVE so beautiful. calming but rich colors. perfect for my bedroom. definitely recommend. this size is perfect for over my full/queen bed. December 28, 2011
The colors are beautiful! I waited to purchase this painting because I wasn't sure about ordering it on-line. I am so glad I did...I was not disappointed. The colors are absolutely beautiful with it's turquoise, gold and a bit of coppery shimmer. My walls are neutral and this is just what I needed for some pop of color. It completed the look I was searching for in my living room and looks great hanging over the sofa. It is a very nice quality painting and the sides are neatly wrapped. Well done Ballard! December 21, 2011
very disappointed Much much darker than shown on line or in catalog, almost a brown blob. Don't know if I just received a bad one or if this is how it is suppose to be. January 11, 2012
Striking Striking colors. Quite dark/bold with gold, green and orange hues with nice texture on the canvas. It makes a statement. We are very happy with it. January 9, 2012
Nice piece This piece is darker than it appears online or in the catalog. Personally, I'd prefer it without the added texture. Nevertheless, I like it. January 8, 2012
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