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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Claire Sconce is rated
4.3 out of
Rated 5 out of
Beautiful!Great price and beautiful fixture! Coordinates well with the other pieces in the collection and provides a lot of light where I needed it.
Date published: 2011-03-16
Rated 5 out of
greatI loved this sconce so much that I have ordered several more for a rental house on our property to give a special romantic edge to the master bedroom.
Date published: 2012-02-20
Rated 4 out of
lovely sconceLooks as presented. I read other reviews of people calling it cheap looking. Truth of the matter you don't get much anymore for under 100.00. All in all I feel satisfied with my purchase. The crystals are real and it looks better up. The metal is a bit thin. The finish is top notch.
Date published: 2015-01-14
Rated 4 out of
NiceWe got these before the matching chandalier came in. On their own, they are nice but nothing great. Now that we have the matching chandalier up, they compliment it perfectly. So, I wouldn't think twice about them if you are buying them with the other pieces from the set. We got them in bronze.
Date published: 2011-04-10
Rated 4 out of
BeautifulI love these sconces. They match the Claire chandelier in the dining room. I bought the black silk shades and they are elegant. These are mounted in a niche by the front door, which has now become a focal point of the room. They are on a reostat so they are lovely dimmed. The only problem I had was one crystal was broken off when I opened the box. I think I can fix it, but haven't had time to spend on it. I don't think anyone probably has noticed, but it's disappointing.
Date published: 2011-12-07
Rated 4 out of
Very pretty sconceI chose these sconces to go on either side of the fireplace mantel and am very happy with them. They are very pretty both lit (I bought black silk shades for them) and unlit. Visitors like them too. The only reason I gave them a four is that the finish is darker than I thought it would be from the picture--not as gold. They are certainly an excellent value for the price.
Date published: 2013-12-13
Rated 1 out of
Cheap flimsy junkThe picture is great and the actual product is a cheap flimsy product that isn't worth more than a few bucks! Easily bent(came that way) with thin pot metal housing and cheap plastic candle inserts. The ad says "dozens of faceted crystals" but there are 8--four on each candelabra and they are stationary and can be bent anyway. I will return this junk. Really poor quality. Also, it weighs almost nothing because the pot metal is so thin! Ballard quality? No quality!
This handcrafted, market square style 2-light lantern reminds us of simpler times
when porches were lit by the soft glow of gas lanterns. Clear seed glass panels and an authentic Oil Rubbed Bronze finish help recreate the look. The elongated ...
The Salvatore Sconce sparkles with a faceted solid crystal center column and
matching crystal bobeches. Two sleek candle arms finished in polished nickel rise in graceful arcs, softening the elegant silhouette. A matching rectangular back plate and ring finial complete ...
Our Verdi Sconce is an elegant blend of sculpted floral details and
shimmering crystal. Handcrafted of zinc and steel with open bloom mount and a cascade of hand polished, multi-faceted glass crystals. 100W max. candelabra bulb. Antique bronze finish.