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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Chevron Stripe Indoor/Outdoor Rug 4.7 5 369 369
LOVE THESE RUGS! I now have 6 of these rugs (different sizes/different rooms). I have both the gray & black. I live in the deep south & have a pool right off the livingroom through sliding glass doors, I also have 5 cats & a Lab. These rugs add beauty to my home & yet are SO easy to clean & maintain. The smaller rugs I can pick up and hose off. The larger ones I can vacuum easily & I spot clean (hairballs, red wine, & coffee so far) with just water/white vinegar mix. I bought first rugs over a year ago (large under dining room table, med.under the livingroom coffee table) still look brand new. Bought another smaller rug for the veranda between house/pool without damage yet from pool chlorine. Bought 3 more for bedrooms. You can't go wrong, believe me. November 28, 2013
nice rug for a great price We purchased this rug after our dog had destroyed another. We decided to go with the more rugged indoor/outdoor in hopes (fingers crossed) that he doesn't do it again. I love the color of the mineral and ivory chevron- it seems to be great quality at an affordable price. Only complaint is that it comes rolled up and is still after about 3 weeks curved up at the edges. I'm sure it will lay flat with time. I may purchase the runner version of this rug eventually as well- love the chevron stripe! December 16, 2013
Great rugs! Chevron pattern is a win and these rugs look terrific in our loft. The pattern is strong and bold-color is a bit deeper gray with a tinge of blue vs true gray but with all the grey in our home the color looks fine. Order came quickly and well packaged (as do all Ballard purchases)- great company and great product! November 28, 2012
Attractive and lightweight. Edges don't stay down. I have the gray & beige color, small, which is perfect just inside my door. Notes: * I like both colors in the rug, but the beige stripe might disappoint another customer by being more tan than cream. * Even with 2 different types of rug pad/sticky rug tape that I'm now using underneath, the edges come up. At least in the small size, the rug just doesn't have enough heft to keep itself down all the way around. Overall, though it won't last for me as long as I'd hoped, for now it looks great and I am pleased with it. August 20, 2012
Great looking / Easy to clean The rug looks fantastic, it's well made, so easy to clean. I use it indoors so I just sweep or vacuum. Crumbs and cat hair disappear and even spills wipe up easily. I bought it on sale so the price was amazingly good. Good looks, good price, well made, what more can you want from a purchase? December 13, 2013
A trend with staying power I purchased two of the smallest size Chevron rugs in the gray color to use in my kitchen - one by the back door and one in front of the sink. I love this rug! It has the style and softness of an indoor rug and the durability and ease of cleaning of an outdoor rug - the perfect combination! Dirt, stains, cat claw plucks...this rug resists them all. I hope Ballard keeps this rug as a regular stock item. I would love to see this rug offered in a shorter "runner" size (5 ft. length) to use in the bathroom in front of a double sink. A great rug at a great price! July 26, 2012
Great rug. Good Style, cleans easily I bought this rug for my informal dining area. This area takes a beating with my two young boys eating most of their daily meals there. The rug really looks stylish, and spills and stains wipe right off. It's a great rug for style and function....and I would say that I am pretty discerning and place style over function more than I should. September 9, 2012
Great indoor/outdoor rug We have two dogs, so we were looking for a durable option for our family room. The Chevron Stripe rug has been great - it's easy to clean, very durable, and doesn't look like an outdoor rug. We chose aqua and we're very happy with it. December 8, 2013
In love! Beautiful rug, excellent quality. Looks just like the picture, it's soft, and very low-maintenance. Highly recommend! December 8, 2013
Have Pets or Kids go for this rug Love this rug..Love the design. Gives my classic furniture a really fun Pop!. My cats have done naughty things to it and it cleans up like new! Its thin like a grass type mat, but thats what I wanted. Easy clean, but stylish. I will order another soon. December 2, 2013
love that it won't fade I am using in a very sunny casual dining area and love the fact that it doesn't fade! The carpet is easy to clean and does not attract dog hairs. Very happy with delivery service and return service, the first color I ordered didn't go well with my furnishings. December 1, 2013
Just Perfect This rug is just perfect! I have it in my family room and it ties the whole room together. I purchased it in the largest size and I cannot say enough good things about it. September 4, 2012
perfect rug for me delivery was faster than i expected...i'm so happy with my chevron rug...have a wooden floor and don't need anything under the rug, the coffee table anchors it to the's true, the corners are a bit out of shape because it came rolled...but all you need to do is roll it back in the opposite direction to retain its shape...i got the biggest size in black and really works well with my sunflower yellow draperies...i have antigue asian furnitures so the chevron design really added pizazz to the room...the best part is the price, i got it on sale...thanks ballard... November 10, 2013
The indoor/outdoor rug works well in my busy kitchen and looks great! The indoor/outdoor rug works well in my busy kitchen and looks great! September 13, 2012
Chevron rug I purchased this rug about a month ago and for the most part love it. It still looks a little wrinkled from the unroll and is on the thin side but it still looks amazing in my dining room. I would buy it again! November 27, 2013
Versatile and Striking design I was looking for something that would be "pet friendly" indoors that would suitable to use for an outdoor lanai in the future. I wanted something that was stylish over hardwood floors with black leather furniture and golden colored walls. This was perfect and the price was just right, particularly with a free shipping special offer. November 20, 2013
nice rug for the product Durable rug that is well made, especially for the price. We have a cat who loves wool, which means he scratches and destroys natural fiber rugs. This rug is cat resistant! July 20, 2012
Wonderful casual rug I have 4 of these indoor/ outdoor rugs. I do love the chevron design on this one. I use these rugs at two entry ways and the get dirty like my good rugs used to do as well. With these rugs, I pick them up and hose them off to really clean them. They dry quickly. I switch them when one rug is drying out. The real reason that I changed to this type of rug was because of my small dog that likes to mark his territory when a stranger comes to the door. You just cannot get dog urine completely out of a tufted rug. November 7, 2013
Chevron Rug and runner Very nice quality. The runner is a bit too wide. I have had runners coming from my garage for over 20 years and they have always fit between the entry way. This one needs to be cut to lay flat on the floor. November 23, 2013
LOVE IT! Yes, it is a thin rug, but this means my doors open over it. I purchased a large rug for under my kitchen table and a runner for in front of the sink. The size of the chevron patterns are different, but I like the contrast. A super punch of pattern and a much softer texture than I would have imagined for an indoor/outdoor rug. I am going to purchase the same rug in other patterns for both my foyer and laundry room. Dogs plus kids plus dirt plus spills = you need this rug. November 9, 2013
love this chevron pattern I ordered this rug for the chevron pattern but when it arrived I was even more pleased with the neutral gray color and the fact that I can use it indoors and outdoors. Great rug that will hold up to pets and kids! Will probably order another for our guest house! June 9, 2012
Great rug Great rug. Easy to move and clean. Love the design. Perfect size for our dining area. November 27, 2013
Looks great! Love the way it looks on my tile in laundry room. Wish it was a bit softer but seems to be holding up well. Hides dirt, too! July 16, 2012
Great rug!! I love this rug! It fits great under my sink in the kitchen and cleans easily. I have spot cleaned it with water and that works very well. It is also soft to the feet which is very important because of its location. June 13, 2012
Super Stylish I ordered the black/sand runner version of this rug for our kitchen. It exceeded my expectations and I've already received compliments on it. I've also already recommended it to friends who asked where I got it. Love it! June 8, 2012
Nice Indoor Outdoor Rug I have two of these rugs of which one is in the entry way. They are very easy to maintain. You do need to put a rug pad under them to keep from sliding on a wood floor. The way the rugs are rolled for shipping makes it a challenge to get the ends to lay flat. After receiving, I unroll the rug and then roll them back up in the opposite direction and leave them rolled that way for a day or two before laying them on the floor. The ends lay flatter after doing this. I had someone recently suggest steaming it at the end. Hmmm that may be a good idea also. October 30, 2013
Love how it looks and functions! I've got two little kids and they are always making a mess under the table, this is so easy to clean! I love the color and the way it looks in my room. June 15, 2012
Great value for the size and style I needed a large outdoor rug for my back patio. The chevron design seems to be everywhere right now so when I saw this rug on sale I had to order it. Most rugs in stores near my home were smaller and more expensive. The rug arrived in a timely manner and looks great on my back patio. Even though it is more for outdoors, I think it would also look great indoors and I may purchase another rug for my daughter's apartment. November 7, 2013
Beautiful! Our new rug makes the living room look cozy and contemporary all at once. It's durable and easy to clean, completely worry free. I love it! June 3, 2012
Attractive, durable This is the 7th indoor/outdoor rug I have purchased! They are perfect for a home with 2 dogs. November 21, 2013
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Product:RW211-Chevron Stripe Indoor/Outdoor Rug