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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Chevron Stripe Indoor/Outdoor Rug is rated 4.7 out of 5 by 466.
Rated 5 out of 5 by from This product is great I have several of these rugs throughout my home. I have been overly happy with how easily they clean up after a stain. It really is as simple as washing the spot with soap and water. The rugs are great in my kitchen area as well as under my coffee table where we snack while watching TV.
Date published: 2014-11-10
Rated 5 out of 5 by from So happy with this purchase I ordered a medium sized gray for my front entry and two gray runners for a hall and kitchen. The color is really nice--perhaps a bit more of a blue gray, but that's ok. It looks nice with my SW Functional Gray walls. The rugs were rolling up around the edges, but now lay flat after a couple days. A rug pad is helping them stay in place. I agree with another post that mentioned how surprisingly soft they are for being indoor/outdoor rugs. What a wonderful thing! I loved the price too! I did return the second runner as I decided I didn't need it in the hall--but I'm keeping the other two and couldn't be happier.
Date published: 2012-11-09
Rated 5 out of 5 by from Perfect size and color. I've been looking at these rugs for 1 1/2 years, and finally purchased them. I first purchased the 7' x 10' rug for my patio, then ordered the 2' x 3' as a door mat (same location). I did not realize the scale of the chevrons was reduced for the smaller rug. I wish the smaller rug was in the same scale as the larger sizes are. Still love them both.
Date published: 2015-08-01
Rated 5 out of 5 by from exactly what I was looking for This rug was described as indoor/outdoor, I am using it under a golden colored wood dining room table set. I love the graphic nature of the grey and white, the contrast with the light wood is beautiful. It is easy to slide the chairs on the rug, yet the rug is not slippery to step on. The rug is a little wavy because it was unrolled to install. Hopefully, it will settle down after it lays flat a while.
Date published: 2014-02-23
Rated 5 out of 5 by from Love the Chevrons Love-Love these Chevron Stripes! Rugs arrived promptly in great shape. Perfect for an entry and another in our breakfast room. Added personality and design in both areas. With pets, the indoor features and benefits are the added bonus to this purchase. ~Diane
Date published: 2014-05-03
Rated 5 out of 5 by from So cute and durable We put this runner in our foyer, and its wonderful. So cute, durable and inexpensive. Its perfect for a busy house with kids!
Date published: 2013-03-14
Rated 5 out of 5 by from perfect spot for new rug This rug added color and a touch of summer to my dining area. Easy to clean and wears well.
Date published: 2012-07-10
Rated 5 out of 5 by from great looking rugs! I bought these for my kitchen and I love them. I did buy the padding for underneath and the rugs do slide off of them at times, but still love the rugs. Maybe some velcro will fix that!
Date published: 2013-10-10
Rated 5 out of 5 by from Love my rug- it is perfect for the kitchen! Exactly what I was looking for- goes great with all the stainless steel in my kitchen. Not black- more a dark grey. Easy to clean.
Date published: 2012-11-01
Rated 5 out of 5 by from love this rug Excellent quality great color could not be happier.
Date published: 2013-09-01
Rated 5 out of 5 by from LOVE this rug! Bought this for my front entryway and absolutely LOVE it! So easy to clean and I love the statement of the chevron. I've already received several compliments on it. I'm sure I will purchase another rug for another area of the house soon.
Date published: 2014-06-22
Rated 5 out of 5 by from I love this rug! Great rug; durable, well-made plus I love the chevron design. So glad I bought it. Kind of wished I had bought the 8 x 10 instead of the 5 x7, but, oh well. Still very happy with my purchase.
Date published: 2013-02-01
Rated 5 out of 5 by from Attractive, durable This is the 7th indoor/outdoor rug I have purchased! They are perfect for a home with 2 dogs.
Date published: 2013-11-21
Rated 5 out of 5 by from Rug looks even better in person than in catalog. I am so pleased with this rug. It looks great under my kitchen table and it is very easy to clean when something spills.
Date published: 2014-05-28
Rated 5 out of 5 by from So stylish! I love this rug! It was the perfect addition to update my home office/library.
Date published: 2013-06-15
Rated 5 out of 5 by from Love this rug! I bought this rug (Black/White) for outside by my front door. I have a black front door and our courtyard is a white garden. The rug ties it all together, a classic look. I will say in the picture the white strip is more vivid, it's actually an off-white, but I still love how it looks.
Date published: 2013-05-22
Rated 5 out of 5 by from Stylish and durable I purchased two of these rugs for my laundry room which has an exterior door and also a door leading into the back hallway of our home. They're stylish and have the durability necessary to handle wet feet and dirt.
Date published: 2014-07-03
Rated 5 out of 5 by from Chevron Stripe Rug I really like this rug. I love the color. It looks just like the catalog. It is an indoor /outdoor rug and I'm using it in a guest bedroom. It is lays flat and is not rolling up at the corners. It looks and feels durable and makes the room look modern with the chevron pattern.
Date published: 2014-07-04
Rated 5 out of 5 by from Great Look, Easy Care Looks great in my newly painted grey,melon & cream colored kitchen on dark hardwood floor. Spills wipe off easily with damp cloth. Love this rug.!
Date published: 2014-04-24
Rated 5 out of 5 by from Chevron Stripe Rug I ordered the largest size in the Chocolate/Natural color for my covered patio. It compliments my outdoor dining table & feels nice under foot. My only constructive critisism would be that the Natural color is more of a light tan color. I don't know if the other colorways have more of a natural color instead of tan. The pattern is striking & modern & the coloring is beautiful & works well with my decor. Love it!
Date published: 2012-07-03
Rated 5 out of 5 by from JUST PERFECT! So so happy with this rug. It is just perfect in my living room. I bought the 8x10 and it fills the room with such character. Pet resistant and almost stain proof...just wipe stains with a wet towel. The only issue was finding a mat for underneath. Without a rug pad it slides all over so be careful. Such a great rug for the price!!
Date published: 2013-07-10
Rated 5 out of 5 by from Perfect rug! I bought this rug in chocolate in the largest size for the breakfast room, which is the perfect color brown. It is beautiful, perfect sized, and SO SOFT!! We have had it for about a month and get so many complements on it. I didn't get a pad and don't need it because of the weight of the table and chairs. It lays completely flat and the edges have not curled and do not seem like they ever will, even with rolling the vacuum over/around the rug. Needless to say, I am so happy with this purchase! It brings so much texture and warmth to the kitchen/breakfast area. We bought it in the store as it was sold out online.
Date published: 2012-08-06
Rated 5 out of 5 by from gray and linen color polypropylene rug -- beautiful A small area rug and a runner are perfect for warm weather house entrances. They work beautifully with my floor colors. The quality is excellent.
Date published: 2014-09-05
Rated 5 out of 5 by from Great Rug! I bought the Grey Chevron rug and it is perfect in my foyer. The gray is a soft gray so it is not too bold looking. I did have to buy a rug pad as i have hardwood floors and the rug would slide without the pad. Have received many complements on the rug!
Date published: 2012-11-16
Rated 5 out of 5 by from Fantastic, especially for the price! I love this rug. It is in my dining room and has already been spilled on. The spill came up so easily with absolutely no evidence of a stain. With three little boys and a dog, this rug was perfect for us. Beautiful and such a great price point.
Date published: 2012-07-15
Rated 5 out of 5 by from Great Looking! I bought this for my dining area. I have a stylish home but I also have kids and dogs so this was the perfect combination of style and function for us. I am very pleased!
Date published: 2012-11-02
Rated 5 out of 5 by from This product looks nice! This rug looks nice in high traffic areas. We have it in our kitchen under our island. It is durable and wipes clean. Very low maintenance.
Date published: 2015-12-10
Rated 5 out of 5 by from Love my rug! Just what I was looking for in my kitchen - I purchased the gray and sand color. Looking at purchasing a second one for the breakfast area.
Date published: 2014-03-09
Rated 5 out of 5 by from I have two! I wanted this rug when we had carpet but realized it wouldn't sit flush against the shag carpet. Then something great happened...we got wood floors. I knew this would be the first rug I bought. The 8 x 10 gray chevron striped rug fits perfectly in our dining room. It makes such a statement and EVERYBODY always comments on it. Even my husband who was skeptical when I showed him a pic online absolutely loved it when we put it down. I have the same rug in the kitchen as well. Just love the color and style.
Date published: 2015-05-05
Rated 5 out of 5 by from Very nice rug. Ordered the rug on a Monday and received it on Wed!! It was a Christmas present for our daughter, and she loved it.
Date published: 2013-01-04
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Product:RW211-Chevron Stripe Indoor/Outdoor Rug
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