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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Chevron Stripe Indoor/Outdoor Rug 4.7 5 369 369
Great price for good quality rug I bought the runner as an entry from my garage. I am completely satisfied with the look and quality. It is thin like an indoor/outdoor rug and easy to clean. The end curled up a little from being so tightly rolled up but I used rug tape and taped the whole thing since it slides on my hardwoods. September 26, 2013
Colors are great in this product. The rug is on my front porch entry. Looks great, I love it. October 6, 2013
Great rug! I am using mine indoors, one in the kitchen and one in the laundry room. Love the look/color. Seems stain resistant so far, yet haven't had to really get anything off. Seems suitable in high-traffic though. Good price too. September 27, 2013
good looking and practical I've received many compliments on this rug. I bought an 8x10 size for my living room , and another coordinating style indoor/outdoor rug for my dining room. These rugs are great since I have animals and it's inevitable that any wool rug will not stay pristine. These are so simple to care for, and most people cannot tell they are for outdoor use as well. September 19, 2013
Well worth the price This rug is excellent quality and compliments my office color scheme quite well. Also the corners do not curl and the rug maintains its placement. I am pleased and look forward to making another selection from the rug selections offered. September 25, 2013
Good value. Nice rug. Got this rug for my craft room and it works great! Took a couple of weeks for the folds from shipping to relax. At some point, I might even move it to the porch. I would recommend this rug to anyone who wants a flexible rug for any room! September 25, 2013
chevron chic I bought 2 chevron rugs...one for in front of my washer and dryer and one for in front of the laundry room tub. These rugs are wonderful...easy to clean and the chevron pattern is updated and adds a fun look to my laundry room while I am doing a dull job. Price is always an issue for me but you can't beat the price on these chevron rugs. September 19, 2013
Fun, Stylish, Affordable Rug This rug is really a great deal! I bought the gray chevron for the family room and a smaller mineral blue for my bathroom...they both give the perfect punch of pattern! It is better quality than expected for the price. I'm really loving them, so far! For the price, you won't find a better deal! September 21, 2013
Love it! I love this rug! I am using it outdoor under my table near the pool. It really brightens up the space. September 30, 2013
Chevron Stripe Indoor Rug Very good quality. I put it on our deck, but liked it so well that I moved it to the laundry room. September 25, 2013
this rug is great! I bought two of these rugs for my kitchen and I love them. My appliances are stainless and the grey chevron pattern looks awesome (and updates the look of the existing terracotta tile until I can replace it!). September 20, 2013
Love Love the rug great price need to order large one now. September 26, 2013
Good value. I use this in our family room that we share with 3 cats. They don't claw it and it vacuums easily. September 23, 2013
I love this rug! Just bought the 8x10 size brown chevron rug. It is really nice! Very true to color, and feels very good under bare feet - not at all rough. I have it in my office and everyone comments on it. Furniture glides right over it and doesn't shift or rumple the rug. I'm tempted to order one in another color for another room, but don't want to overdo the chevron thing. I don't know yet about wear - haven't had it long enough to know how it will hold up, but for the price I paid for such a large rug it would be hard to disappoint. Highly recommend! August 22, 2013
Excellent! I have this in gray in my dining room. Perfect for kids and pets and bringing in style! September 20, 2013
impossible to unpack or return The rug is nice, but the packing materials are impossible. It is cellophane/vacuum wrapped in one layer that is bad enough but then the outer plastic wrap is super tight. If you cut it to get it off, there is nothing to return it with - so be sure before you remove it. Most stores know to wrap them in a lose plastic in case you need to return it. By the way, I am in my 40s - not an age issue. September 1, 2013
nice looking rug Looks great in my entry hall. I have had many compliments on it. September 19, 2013
This rug is amazing for my house full of little boys! Not only does this rug look fabulous, it is also super functional. After my boys wiped muddy shoes on it, I took it outside on our driveway and literally washed the mud and dirt away with our water hose. It dried super fast outside in the sun (laying over a lawn chair). It still looks fabulous! LOVE IT! September 5, 2013
Good product for outside I really like this rug in my porch area. Adds a little "visual class" to outside dining. Coupled with pots of red geraniums- I really like the look. Have been waiting for this rug to go on sale - thanks Ballard Designs for doing just that! September 6, 2013
Very nice rug We bought this for a balcony so it gets wet on a regular basis though dries quickly. I'm impressed with the quality, it's well made and sturdy and pretty too! September 7, 2013
exactly what I wanted Loved the rug. Exactly what I was looking for and the price was great. Great color and quality. September 9, 2013
Great look I was thrilled when I unrolled this fabulous rug. I stage homes for sale and this is going to be an important neutral piece to build around with its wonderful neutral colors. The quality and thickness was a pleasant surprise as well. Love it. September 1, 2013
Great rug for the money. I bought the brown and cream chevron. The cream is a true cream. It is softer than a sisal rug. It was so cheap, you can't go wrong. It gives the livingroom that pop that it needed. The thread count is a little less than I thought but that's OK. August 31, 2013
Love this rug! I have placed an 8x10 in my dining room and the runner in my kitchen. The rugs are great quality and add some fresh modern style to the room. September 5, 2013
Color was a disappointment Lovely outdoor rug. But color looks more grey than blue. Very light & easy to transport. Took it in a recent "Glamping" trip. September 5, 2013
Great Outdoor Rug I was pleasantly surprised by how much I love this rug! I was looking at other similar rugs for double the price. It's great quality and adds fun personality to my patio. I already have a few friends planning to purchase one! August 30, 2013
Excellent outdoor (or indoor) rug! I bought the black/beige version - it's beautiful and crisp with my iron furniture and beige cushions. I just sweep it off when leaves, pine needles fall on it. So far, it's a great purchase. August 31, 2013
This product is pretty and strong. I really like the rug, It looks great in my guest bathroom. September 5, 2013
So chic for the price! This rug is chic and fabulous at an unbeatable price! I'm ordering more. September 3, 2013
Love it We purchased this rug for our dining room. Not only are the dogs' water bowls placed in the dining room, but the sliding door to the back porch is off of this room, so there is a lot of dog traffic. This rug stays looking great, much better handling water, dirty paws and dog hair than the traditional rug we had previously. Functionally, it is terrific but I also love the style. The colors are great and the simple chevron is modern and fresh. August 10, 2013
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Product:RW211-Chevron Stripe Indoor/Outdoor Rug