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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Chevron Stripe Indoor/Outdoor Rug 4.7 5 368 368
Excellent quality I bought the large size chevron rug in rust for my back porch initially but ended up with it in my bedroom of my log home. It looks wonderful! So wonderful that I purchased the 4x6 for my master bath. The rugs lay flat on my hardwood floors. Nothing but positives for this product. July 14, 2014
beautiful rug at a great price I love this rug! I bought it for my office/craft room and it was the perfect size and material for this type of space. There is no pile so my desk chair rolls easily over the rug. The color was a gorgeous blueish gray and complimented the other muted tones I already had in the room. So happy I found a rug that worked in my existing space for a price that didn't break the bank! November 27, 2013
Love.this.rug. Ordered the grey in the largest room size...laid flat perfectly from the moment I unrolled it. Color is as described. My dogs do enjoy to make sure they hit a rug when they toss their cookies but this rug is a TOTAL breeze to clean up - soap and water with a gentle cloth (i made sure to place a towel underneath when i cleaned it) and not a stain to be seen...where were these when I had young kids?! Will be ordering one for my deck...Love it. March 15, 2014
Very versatile runner. I like the look (bought runners for my laundry room). The only issue is, since the runners are shipped rolled up, the ends tend to curl back. We are currently using double-sided tape to keep from tripping. Hopefully, over time, the rugs will stay flat on their own. March 15, 2014
Chevron Stripe Rug I really like this rug. I love the color. It looks just like the catalog. It is an indoor /outdoor rug and I'm using it in a guest bedroom. It is lays flat and is not rolling up at the corners. It looks and feels durable and makes the room look modern with the chevron pattern. July 4, 2014
Perfect rug! Love the outdoor convenience, with indoor softness! July 7, 2014
Stylish and durable I purchased two of these rugs for my laundry room which has an exterior door and also a door leading into the back hallway of our home. They're stylish and have the durability necessary to handle wet feet and dirt. July 2, 2014
I love this rug !!! I expected this indoor/outdoor rug to be stiff and coarse like a sisal rug can be - but I loved the pattern and colour so much I took a chance and I am so glad I did!!! Besides the beautiful colour and chevron pattern (I purchased the grey w/sand) This rug feels soft under bare feet yet stands up well to a lot of foot traffic from the garden. I am using this rug in my Bungalo's kitchen...the floors and lower cabinets are fairly dark - this rug brightens every part of the room and gives so much visual movement I can hardly believe how wonderful it looks..this rug brings my 20's kitch into the modern world.. This rug is a great way to give an older kitchen a quick and easy facelift that's looks fabulous! I would easily recommend this rug - I already have to my friends.. June 10, 2012
Perfect rug! I bought this rug in chocolate in the largest size for the breakfast room, which is the perfect color brown. It is beautiful, perfect sized, and SO SOFT!! We have had it for about a month and get so many complements on it. I didn't get a pad and don't need it because of the weight of the table and chairs. It lays completely flat and the edges have not curled and do not seem like they ever will, even with rolling the vacuum over/around the rug. Needless to say, I am so happy with this purchase! It brings so much texture and warmth to the kitchen/breakfast area. We bought it in the store as it was sold out online. August 6, 2012
Great quality Love this rug! I bought this one in Mineral and the Bermuda in Black. Nice weight and love the longer length. Works well in my kitchen. I am planning to buy another for my front entryway. February 28, 2014
A little darker than it appears I bought this in a grey/sand runner and I love the pattern in this rug. I thought it would liven up a rather dark entryway. Unfortunately the sand color a little darker than it appears in the pictures and absorbs more light than it reflects. I do like the feel of the rug underfoot and it's ability to be cleaned easily. I'm going to move it to another location that is brighter. May 16, 2013
I love this rug I bought the gray/sand version for our outdoor patio and I'm very pleased. I love the chevron pattern and it looks great on our travertine patio. I had read all of the customer reviews and my one concern was the mention of the edges curling but I did not have that problem. We have already entertained several times and it has held up well - very easy to hose off or brush clean. And I feel that this was an excellent value - I'm very happy with my purchase! June 19, 2014
LOVE this rug! Bought this for my front entryway and absolutely LOVE it! So easy to clean and I love the statement of the chevron. I've already received several compliments on it. I'm sure I will purchase another rug for another area of the house soon. June 22, 2014
Looks great! I love my new chevron rug! I ordered one for the area in front of my kitchen sink which is high traffic. The color mineral is really nice and goes well with my beach decor. The shipping was quick and the quality appears to be top notch and durable. I have just ordered the Bermuda rug in the largest size, can't wait to see it! June 19, 2014
Chevron.....indoor/outdoor rug We are very pleased with our chevron, indoor/outdoor rug. Our daughter has had one for a year and it still looks like new. It is in her living room. We have put ours on a screened porch and it looks great. We have gotten many compliments. Also the delivery was very fast. The rug is great for households with pets. June 18, 2014
not as shown online I ordered the smallest size in the gray/sand. The rug that arrived has a smaller pattern and the colors are different than what is shown. Online the colors look like a medium gray and an off-white color. The rug that came was a very dark gray and the "off-white" was a "dirty" white because of the gray fibers that the lighter color is woven onto. Very disappointed but the cost of exchanging would equal the cost of the rug, so not worth it. Very disappointed May 25, 2012
summer rug This is a nice rug for summer - good colors. However, I would have been happier if it were a few inches wider and longer - a straight 3'x5' would have filled my space better. June 15, 2014
great product lived up to my expectations after viewing in the catalog June 15, 2014
I love this rug! We just built a screed porch/room onto our house and I have been looking for the perfect indoor/outdoor rug to go in this space. I have been a bit hesitant to purchase one online as I am no able to see the true color and feel the texture of the rug. However, after I found this rug online I knew it was the one for our space. Reading the other reviews confirmed it for me and I made the purchase. I ordered the largest rug in the Mineral/Ivory and the color is true to the picture on the website. I just received the rug today and it is already in place and I am thrilled with my purchase. May 30, 2014
Surpassed my expectations Ours arrived yesterday, quicker than I had anticipated. We ordered the brown and cream chevron in the largest size. It looks great on our screened porch and I'm so happy that I went ahead and ordered it before it is "discovered". It has a great price point for the quality. May 10, 2012
great looking It looks great on my front porch. I haven't had to clean it yet, but assume it will not be too difficult. June 5, 2014
Great area rug, indoors or out Love this rug. Got the gray/sand, 5x8 Is in my new apartment on top of carpet, in front of sofa and under the coffee table. Grounds the whole room in a contemporary look, but still blends well with transitional pieces in the room. Perfect for my needs. On top of that, the price was very affordable compared to other chevron rugs I looked at. Just love chevron stripes. May 30, 2014
Loved this rug! This rug really made my outdoor patio "pop". It goes great with my furniture. June 2, 2014
Chevron Stripe Bold and Sassy... Patting myself on the back for making a great choice...and Ballard for the offering! Ordered Black with Sand for my all purpose room: guest/media/craft room. Pattern perfect punch with Kiwi walls and rubbed black wall units. Made me so happy, ordered smaller sizes for laundry, kitchen, and door mats. Returned to order mineral/ivory for kitchen and bathroom. Perfect 'punch' to any decor...Placing I/O Ballard rugs everywhere; with 4 Indoor/Outdoor cats, i need durability, great style, and affordable prices. Hope Chevron stays around for quite awhile. May 19, 2014
Rug looks even better in person than in catalog. I am so pleased with this rug. It looks great under my kitchen table and it is very easy to clean when something spills. May 27, 2014
I am looking forward to having the rug on our patio.... The patio is being remodeled, but I am looking forward to putting it all togehter. The rugs looks exactly as I had hoped, and I am thinking or ordering the runner to match for the bridge that connects to the main house. Thank you for following up, I will place my runner order a little later today..... Kind regards, Elke Tinter-Hollander May 22, 2014
This product has some problems. Disappointed in the overall quality of this outdoor rug but, given the price, my expectations may not have been realistic. It did look very good in the photographs but of course most products do. The principle difficulty is that it won't lie flat. It has retained its buckled appearance. I wanted to send it back but couldn't re-pack it once I had taken it out of the bag. I intend to replace it with another choice I am able to see before buying. May 17, 2014
Good quality item that I think will give me years of service. Great design, color and quality at an affordable price. May 25, 2014
So happy with this rug I have purchased 3 of these Chevron rugs from Ballard now and am so happy with them all. My last rugs were shedding fibers everywhere, causing a constant need for cleaning, but not these! They look great and are holding up very well. I would highly recommend. May 16, 2014
Beautiful Natural Look I bought two chevron rugs in black and natural for the outside area off the master bedroom. I absolutely love how these rugs look and extend the living space. The design and color allow for many color as well as print coordinations. May 15, 2014
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Product:RW211-Chevron Stripe Indoor/Outdoor Rug