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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Check Panel with Valance 4.8 5 91 91
This product is of excellent quality I am very pleased with the color, style, and overall quality of the check panel with valance. It is well worth the cost and did not disappoint in any way. August 11, 2011
Simply Gorgeous! These drapes are gorgeous! They are well made and so much nicer in person then in the catalog! I bought them for my kitchen and love them! I guarantee you will not be disappointed! August 6, 2012
they are great! the drapes are well made & hang beautifully...they arrived promptly and were packaged well...couldn't be happier... July 14, 2012
Gorgeous well made drapes! I am a novice to well made drapes, as we just moved into our new home, but I fell in love with these. I ordered them and am so happy I did! They are surprisingly thick and substantial, the grosgrain trim and pleats are beautiful. They are the perfect addition to my new kitchen. I love the fact that they are elegant and casual all at once. They are very French-country or Tuscan chic. I wasn't sure about the drapery pins, but they are easy to figure out. I got a decorative rod and used curtain rings, but you could also easily use a traverse rod. I have the drapes over my sliding glass doors and the cafe curtains on a nearby window. The valances were on back order but I can't wait to receive those as well to complete the look. I also love that you can coordinate these drapes with many other products...I plan on purchasing counter stools and getting the toffee check cushions, and I bought the toffee check pillows to carry the pattern through into my adjacent family room. Very happy...you won't be disappointed. February 16, 2013
high quality for the price I love my new checked panels -- I bought 2 and hung them over my patio door...I couldn't find a patio drapery I liked and finally went with the 2 panels. They fit perfectly and all my friends couldn't say enough about them. I went with the black check. The draperies are of excellent quality and well made. January 9, 2012
gorgeous drapes These panels exceeded my expectations in every way. They are beautiful and so well made. I love the way they look in my dining room. Beautiful style and quality...they're perfect! January 28, 2012
Great custom drapery quality! Very pleased with the heft and weight of the draperies, I also had a custom bedskirt made to match the draperies and that turned out excellent as well. :) February 5, 2012
Well constructed, hang beautifully. I received the effect that I was hoping to achieve, a window that adds another beautiful layer to my guest room. I couldn't be happier with the value and craftsmanship. We hung the drapes and gave them a quick steaming and Viola!, the room had pizzaz. I wish that there were other room that would benefit from these drapes and will scour my Ballard catalogues for other drapery products to include in my home. April 25, 2011
Fantastic! I have had so many compliments on these drapes. They are heavy, high quality and look custom. I am thrilled with them! Highly recommend. December 19, 2011
Tailor Made and High Quality Product These are beautiful curtains. They are well made. The fabric is heavy and very "high end." I have them in black and have put them in a red room. They look fabulous and give my room a great French Country flair. Several of my friends have been so impressed with the quality they have gone to Ballard and bought them for their own windows. These are definately worth the investment!!!! March 23, 2011
Quality is amazing! These panels are of great quality. I have the black & white ones in a bedroom and loved them......so I purchased the toffee and check as side panels to large glass doors. They dress the room up without making it look too formal. I used large rods and rings with hooks to add a couple more inches to the length.....very satisfied with the look! June 3, 2011
Excellent quality/value! I love the look of these drapes, the weight and the beautiful construction. As soon as you open the package, you know you have a quality product in your hands! November 21, 2011
Very high quality at a great price point. Love, love love my curtains! Bought them for my dinning room, which is small but has a high ceiling. They have finished the space off nicely with out overpowering the room. Also, because they are lined, they are heavy and have a nice drape. Overall, an expensive look at a price that didn't break the bank! May 13, 2011
Quality product! I am very pleased with these panels. The quality and look of these window treatments rival ones in my home that have been custom made. They are an excellent product with a great price-tag. I definitely recommend! July 5, 2011
Superior quality Style and quality exceeded all expectations. I would love to see your drapery line expanded. October 9, 2011
Quality and look perfect for price Used these panels to frame large windows in hearth room. Like the valance attached and the ability to hang from rings, which is the look I did. Heavy, lined panel looks to be well-stiched and provides good light control with heavy summer sun. March 16, 2011
Perfect Drapes for Dining Room The perfect drapes to go with my Ballard Trestle dining table. Drapes are heavy, quality fabric and hang just beautifully. July 10, 2011
This product is well made I purchased these curtains to use as a shower curtain. I absolutely love them. They are very well made. The cotton feels heavy and durable. I am very pleased with my purchase. April 28, 2011
Sage green checked curtains These curtains are sewn well and made of good quality fabric. They are very comparable to custom made drapes. I will be ordering another set for a different room in my house. March 31, 2011
Heavy good quality and looks great! I hung these in my kitchen, covering the sliders going to the deck. Very heavy and keeps out any draft, looks great when pulled back to let sunlight in during the day. Great quality. March 16, 2011
Love these drapes The quality is great and the look is unbelievable. I'm very happy with these drapes - they look fantastic. Great product. June 6, 2011
Great quality and SO affordable. I had an estimate given for custom panels that looked very similar to these. These are one-tenth the price! They are so well made and lined at that. I couldn't be happier. March 16, 2011
Beautiful! I love these drapes! The quality of the fabric and construction is very high. March 31, 2011
Beautiful Curtains I ordered the sage check curtains for our kitchen. Since we have an old victorian home, they actually hit just below the window sill. We tie them back in the daytime, and close them at night. They are beautiful looking, and the quality is excellent. They do have a light fabric lining on the back so they provide privacy at night. I would recommend them to anyone. February 4, 2014
classic with punch Lovely -- have one panel in guest bedroom, and will be adding more the the guest bathroom and sitting room. I also have three pair (in the old red check) in my living room. I hope Ballard will always carry them. November 3, 2011
Check Panel Chocolate This drape is well made and hangs beautifully. I bought four panels and one is about 1 1/2 inches shorter than the others. It started out about 5 inches shorter, so I'm hoping as time goes by, it'll "stretch" out to floor length. I would recommend this product. June 18, 2011
Quality of product exceeded my expectations These drapery panels are the perfect touch to complete our room. Every person that sees them comments on their good looks and quality. October 16, 2011
Custom Look Great looking well make drapes. The look of custom drapery in ready made. Love that they are pinch pleated and have the attached valence and ribbon detail. Love them! August 24, 2011
Quality Product Got more than I expected when I ordered two of these panels. Wonderful quality fabric. Well "weighted" drapery panels. Hang very well. Pleating at the top is done well. The check pattern was larger than expected, however, it worked well in my family room. I would absolutely order these panels again for other areas of my home. Originally was going to order the black check until I read a review claiming the fabric appeared to be black and "pink" checked, rather than black and cream. I agreed when looking more closely at that particular color choice. Went with the sage check and it happened to work out exceptionally well. Totally appreciated the sales price of the panel and it motivated me to move a bit more quickly when it came to making a purchase. Great quality, great value. October 10, 2012
Beautiful! These drapes/curtains are such great quality! They are exactly what I was looking for and are such a great investment in decorating my home! Love , Love them! December 26, 2012
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Product:FD004-Check Panel with Valance