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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Check Panel with Valance 4.8 5 91 91
Wanted To See More Pics When I was shopping for these none of the reviews showed any pictures so I am willing to share mine. The eat in kitchen is where I bought the 108" Toffee panels. This was the initial staple to the rooms decor and soon I will replace the chandelier, remove the blinds and get roman shades underneath. The blinds do require pinch pleat hooks/rods which is more costly than rod panels. They come with the metal inserts however one of my six were missing and I had to run out and get some. I am a little concerned that I may have to replace all my hardware with bigger curtain rods because as you can see they still come out at the top over the trim. I hope my picture helps :) August 9, 2011
Look like custom window treatments! The curtains arrived promptly. Five 84" panels seemed a bit daunting for this grandmother to handle alone, so I hired my local custom drapery guy to provide and install the rods and rings and hang the curtains. He agrees they are a terrific buy and very good quality--look as good as the custom window treatments I have everywhere else! July 30, 2011
These curtains are beautiful and great quality! I am a seamstress myself, and know quality drapes when I see them. These are definitely high quality, with a nice weight to the crisp fabric, lined very nicely to avoid sun damage, and the trim is beautiful. I love these curtains! July 28, 2011
Perfect Drapes for Dining Room The perfect drapes to go with my Ballard Trestle dining table. Drapes are heavy, quality fabric and hang just beautifully. July 10, 2011
Love them! I love these curtains. They look like custom made for 1/5th the price. July 6, 2011
Quality product! I am very pleased with these panels. The quality and look of these window treatments rival ones in my home that have been custom made. They are an excellent product with a great price-tag. I definitely recommend! July 5, 2011
Next best thing to custom drapes Next best thing to custom drapes. Great value/quality. July 4, 2011
Check Panel Chocolate This drape is well made and hangs beautifully. I bought four panels and one is about 1 1/2 inches shorter than the others. It started out about 5 inches shorter, so I'm hoping as time goes by, it'll "stretch" out to floor length. I would recommend this product. June 18, 2011
Over two years later... I've had these drapes in my master bedroom for over two years and they look brand new. Every day I pull open a pair I have over a sliding glass door and every night I pull them closed and you just can't tell...there is no sign of wear or staining and the material feels crisp and heavy. I bought the black banded drapes and still get compliments when people see them for the first time. I highly recommend these, they are a steal! June 15, 2011
Beautiful Curtains! I just love these curtains. The french pleats and lining make these just perfect. I can not believe how nice these are for the money. They complete my french country breakfast area. Thank you Ballard! June 8, 2011
Love these drapes The quality is great and the look is unbelievable. I'm very happy with these drapes - they look fantastic. Great product. June 6, 2011
Quality is amazing! These panels are of great quality. I have the black & white ones in a bedroom and loved them......so I purchased the toffee and check as side panels to large glass doors. They dress the room up without making it look too formal. I used large rods and rings with hooks to add a couple more inches to the length.....very satisfied with the look! June 3, 2011
Very high quality at a great price point. Love, love love my curtains! Bought them for my dinning room, which is small but has a high ceiling. They have finished the space off nicely with out overpowering the room. Also, because they are lined, they are heavy and have a nice drape. Overall, an expensive look at a price that didn't break the bank! May 13, 2011
Looks Custom Made I waited a long time to order these panels because I just wasn't sure how the check pattern would look in my formal living room. Would it be too casual or too busy? Well, I am happy to say that I love them. First, the panels are well made and of great quality fabric. They hang well and didn't even need to be ironed. The valance and grosgrain ribbon trim give them a more finished and custom-made look. The small size check makes the pattern appear more subdued and not too "country-looking". The overall effect is several steps above your average, run-of-the-mill drapery panel. May 7, 2011
This product is well made I purchased these curtains to use as a shower curtain. I absolutely love them. They are very well made. The cotton feels heavy and durable. I am very pleased with my purchase. April 28, 2011
Well constructed, hang beautifully. I received the effect that I was hoping to achieve, a window that adds another beautiful layer to my guest room. I couldn't be happier with the value and craftsmanship. We hung the drapes and gave them a quick steaming and Viola!, the room had pizzaz. I wish that there were other room that would benefit from these drapes and will scour my Ballard catalogues for other drapery products to include in my home. April 25, 2011
Excellent quality and perfect for any room!! I purchased two pairs of these panels for a very sunny conservatory. They are very well made and nicely weighted at the bottoms. They are also beautifully pleated and have grosgrain trim that runs the interior length. I have received tons of compliments on them and am considering ordering in another color for a bedroom. Would definitely recommend these!! April 10, 2011
Sage green checked curtains These curtains are sewn well and made of good quality fabric. They are very comparable to custom made drapes. I will be ordering another set for a different room in my house. March 31, 2011
Beautiful! I love these drapes! The quality of the fabric and construction is very high. March 31, 2011
Love Love Love these panels!!!! After searching and searching AND SEARCHING I finally decided on the black check panels in 120" length for my formal dining room that has 12 ft ceilings. These are so well made and to find them pleated at this price and length is amazing. I could not be any happier! Thank you for such a GREAT product! March 24, 2011
Tailor Made and High Quality Product These are beautiful curtains. They are well made. The fabric is heavy and very "high end." I have them in black and have put them in a red room. They look fabulous and give my room a great French Country flair. Several of my friends have been so impressed with the quality they have gone to Ballard and bought them for their own windows. These are definately worth the investment!!!! March 23, 2011
This product is well made, elegant and classic ! I am so happy with these checked panels and valance that I may just put them on every window in my home ! I am a professional seamstress and I could not have made these for this low, low price. They are beautifully tailored, quality fabric, lined and look fantastic ! Thank you Ballard for classy product and prompt delivery. S.W.in Texas March 16, 2011
Great Panels! These panels look lovely in my family room. The fabric is high quality and the valance adds a nice flair to the panel. I did have to return one panel since it measured 80" rather than 84". Ballard's customer service was quick to help with the return--they gave me great confidence to shop with Ballard. I must note that the lining on these panels does sag below the drape--expect to have to hem the lining. March 16, 2011
Quality and look perfect for price Used these panels to frame large windows in hearth room. Like the valance attached and the ability to hang from rings, which is the look I did. Heavy, lined panel looks to be well-stiched and provides good light control with heavy summer sun. March 16, 2011
Great pattern and love the valance. Very finished look. Was disappointed in the panels having pleat pins since I hadn't intalled traverse rods. I ended up with circular rings with clips, but hanging them turned out to be a royal hassle. I also ordered received the same pattern, larger checks, shower curtain. What kind of shower curtain comes without holes for rings? Another hassle to get it hung! March 16, 2011
Heavy good quality and looks great! I hung these in my kitchen, covering the sliders going to the deck. Very heavy and keeps out any draft, looks great when pulled back to let sunlight in during the day. Great quality. March 16, 2011
Great quality and SO affordable. I had an estimate given for custom panels that looked very similar to these. These are one-tenth the price! They are so well made and lined at that. I couldn't be happier. March 16, 2011
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Product:FD004-Check Panel with Valance