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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 107 reviewers.
Rated 5 out of 5 by Absolutely stunning. I bought these in sage check for the sliding door in my kitchen and also the valances for over my sink - they match beautifully and really make my kitchen a showplace! I also have the sage check chair cushions, so the look is coordinated and lovely. I hung these with the enclosed pins (which I had never used before) and attached them to rings so the panels slide open and closed easily. The attached valance really gives the curtain a gorgeous finished look when both closed and open. And the quality of the panels is excellent - you rarely see quality like this in a pre-made curtain. My kitchen looks custom designed (well, really it is)! And I am so pleased with all my Ballard purchases. January 1, 2012
Rated 5 out of 5 by Excellent product These draperies are exactly as stated in your catalog. This is a good thing! Quality fabric, excellent sewing and there are even enough draperies pins in each package to hang the draperies. Hooray, hooray for Ballard Designs. You have not let me down. December 23, 2011
Rated 5 out of 5 by Fantastic! I have had so many compliments on these drapes. They are heavy, high quality and look custom. I am thrilled with them! Highly recommend. December 19, 2011
Rated 5 out of 5 by Excellent quality/value! I love the look of these drapes, the weight and the beautiful construction. As soon as you open the package, you know you have a quality product in your hands! November 21, 2011
Rated 5 out of 5 by The rich quality and timeless design is decorating at its best. I love them more than I could have imagined. I could not be more pleased, the panels complete my living room in my cottage home built in 1900. Thanks Ballard Designs VL Central California November 19, 2011
Rated 5 out of 5 by classic with punch Lovely -- have one panel in guest bedroom, and will be adding more the the guest bathroom and sitting room. I also have three pair (in the old red check) in my living room. I hope Ballard will always carry them. November 3, 2011
Rated 5 out of 5 by love, Love, LOVE these!!! I was hesitant to order these, since I could not see or touch them, but I read the reviews and decided to take a leap of faith. What beautiful panels these are. They go perfectly with my,hopefully, French cottage look. And they look great with my Talia chandlier and linen shades. I took a photo. Highly recommend, these are a good quality, and a great weight. The fabric is beautiful. October 23, 2011
Rated 5 out of 5 by Quality of product exceeded my expectations These drapery panels are the perfect touch to complete our room. Every person that sees them comments on their good looks and quality. October 16, 2011
Rated 5 out of 5 by An elegant country look I am thrilled with these high quality panels. I searched the web for a long time to find just the right look and color and these are perfect. The toffee color is unusual, the check is large enough to be visible but not too bold and the top pleats have a custom look. I hung them with black iron rings in my french country dining room, then used the valances in the adjoining living room for a co-ordinated look. October 15, 2011
Rated 5 out of 5 by Superior quality Style and quality exceeded all expectations. I would love to see your drapery line expanded. October 9, 2011
Rated 5 out of 5 by Beautifully Made and Excellent Value I purchased the toffee Checked Panel with Valance drapes for my living room and could not wait till I got them in the mail. They arrived quickly and were easy to install. I was VERY impressed with the quality of sewing and fabric. The drapes are made with a heavy fabric and are lined with cotton. The grosgrain trim adds the perfect touch. They look gorgeous with my leather furniture by making the whole room look sophisticated and comfortable. I To complete the look, I purchased two matching cafe panel valances to install over my sliding glass door in my dining room which is next to the living room. Gorgeous drapes. October 2, 2011
Rated 5 out of 5 by Beautiful Very well made with lining that gives them a quality weight; they hang very well, and after being on rods for a day, the wrinkles came out with no pressing required. They look wonderful in my dining room! September 29, 2011
Rated 5 out of 5 by Excellent quality! great look I purchased the check drapes after much debate with myself. I wish I had purchased earlier. Not only do they have designer details such as the pinch pleats and the grosgrain ribbon trim, they are a great weight so that they hang perfectly. I have them on two large windows in our bedroom and couldn't be more pleased. Shipping was prompt and without delay. I'm a super happy customer! Thanks Ballard!! September 23, 2011
Rated 5 out of 5 by The quality for price is terrific! The taylored look, trim, and sturdy fabric weight speak great investment at a modest price. Little to no pressing needed right out of the package. September 14, 2011
Rated 5 out of 5 by Custom Look Great looking well make drapes. The look of custom drapery in ready made. Love that they are pinch pleated and have the attached valence and ribbon detail. Love them! August 24, 2011
Rated 5 out of 5 by This product is of excellent quality I am very pleased with the color, style, and overall quality of the check panel with valance. It is well worth the cost and did not disappoint in any way. August 11, 2011
Rated 5 out of 5 by Wanted To See More Pics When I was shopping for these none of the reviews showed any pictures so I am willing to share mine. The eat in kitchen is where I bought the 108" Toffee panels. This was the initial staple to the rooms decor and soon I will replace the chandelier, remove the blinds and get roman shades underneath. The blinds do require pinch pleat hooks/rods which is more costly than rod panels. They come with the metal inserts however one of my six were missing and I had to run out and get some. I am a little concerned that I may have to replace all my hardware with bigger curtain rods because as you can see they still come out at the top over the trim. I hope my picture helps :) August 9, 2011
Rated 5 out of 5 by Look like custom window treatments! The curtains arrived promptly. Five 84" panels seemed a bit daunting for this grandmother to handle alone, so I hired my local custom drapery guy to provide and install the rods and rings and hang the curtains. He agrees they are a terrific buy and very good quality--look as good as the custom window treatments I have everywhere else! July 30, 2011
Rated 5 out of 5 by These curtains are beautiful and great quality! I am a seamstress myself, and know quality drapes when I see them. These are definitely high quality, with a nice weight to the crisp fabric, lined very nicely to avoid sun damage, and the trim is beautiful. I love these curtains! July 28, 2011
Rated 5 out of 5 by Perfect Drapes for Dining Room The perfect drapes to go with my Ballard Trestle dining table. Drapes are heavy, quality fabric and hang just beautifully. July 10, 2011
Rated 5 out of 5 by Love them! I love these curtains. They look like custom made for 1/5th the price. July 6, 2011
Rated 4 out of 5 by Quality product! I am very pleased with these panels. The quality and look of these window treatments rival ones in my home that have been custom made. They are an excellent product with a great price-tag. I definitely recommend! July 5, 2011
Rated 5 out of 5 by Next best thing to custom drapes Next best thing to custom drapes. Great value/quality. July 4, 2011
Rated 4 out of 5 by Check Panel Chocolate This drape is well made and hangs beautifully. I bought four panels and one is about 1 1/2 inches shorter than the others. It started out about 5 inches shorter, so I'm hoping as time goes by, it'll "stretch" out to floor length. I would recommend this product. June 18, 2011
Rated 5 out of 5 by Over two years later... I've had these drapes in my master bedroom for over two years and they look brand new. Every day I pull open a pair I have over a sliding glass door and every night I pull them closed and you just can't tell...there is no sign of wear or staining and the material feels crisp and heavy. I bought the black banded drapes and still get compliments when people see them for the first time. I highly recommend these, they are a steal! June 15, 2011
Rated 5 out of 5 by Beautiful Curtains! I just love these curtains. The french pleats and lining make these just perfect. I can not believe how nice these are for the money. They complete my french country breakfast area. Thank you Ballard! June 8, 2011
Rated 5 out of 5 by Love these drapes The quality is great and the look is unbelievable. I'm very happy with these drapes - they look fantastic. Great product. June 6, 2011
Rated 5 out of 5 by Quality is amazing! These panels are of great quality. I have the black & white ones in a bedroom and loved I purchased the toffee and check as side panels to large glass doors. They dress the room up without making it look too formal. I used large rods and rings with hooks to add a couple more inches to the length.....very satisfied with the look! June 3, 2011
Rated 5 out of 5 by Very high quality at a great price point. Love, love love my curtains! Bought them for my dinning room, which is small but has a high ceiling. They have finished the space off nicely with out overpowering the room. Also, because they are lined, they are heavy and have a nice drape. Overall, an expensive look at a price that didn't break the bank! May 13, 2011
Rated 5 out of 5 by Looks Custom Made I waited a long time to order these panels because I just wasn't sure how the check pattern would look in my formal living room. Would it be too casual or too busy? Well, I am happy to say that I love them. First, the panels are well made and of great quality fabric. They hang well and didn't even need to be ironed. The valance and grosgrain ribbon trim give them a more finished and custom-made look. The small size check makes the pattern appear more subdued and not too "country-looking". The overall effect is several steps above your average, run-of-the-mill drapery panel. May 7, 2011
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Product:FD004-Check Drapery Panel with Valance

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