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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Check Panel with Valance 4.8 5 94 94
Toffee Check Panel with Valance We're using the Toffee check panel as a privacy curtain between the dining area and family room. Using several panels allows us to close it for privacy, or leave it open as desired. It's just the look I was hoping to achieve ... I'm very pleased with the quality, and wouldn't change a thing! August 2, 2012
they are great! the drapes are well made & hang beautifully...they arrived promptly and were packaged well...couldn't be happier... July 14, 2012
Loved these drapes! I first saw these drapes hanging at my friend's house. Couldn't believe they weren't custom! They looked marvelous in her home. The lined material on these drapes makes it possible for the drapes to hold their shape and provide privacy. I am very happy with the black grosgrain ribbon trim on the drapes-it is a good quality trim. I also ordered the matching small check pillows for my chairs in the room where my drapes hang. I didn't have any trouble finding black drapery rings to hang the drapes on with the hooks provided. I didn't have to iron the drapes or worry about wrinkles when I unpacked the drapes either! May 31, 2012
Excellent The fabric is beautiful and the workmanship is unsurpassed! Love them! May 18, 2012
WOW.. These curtains are so well made no corners were cut on the craftmanship I love the curtains, Great price, Great look, they are well maid and looks like I spent a fortune. These curtains made my whole bedroom come togeather. Love Ballards service also. Thank you, Carol (Corona, CA) May 13, 2012
Nice fabric I am very pleased with the product. The drapes hang very nicely. April 4, 2012
So unique! We absolutely love the check panels! So worth it!! March 22, 2012
Great value plus great look! This is my second house for which I have ordered these drapes. Great quality overall. Love the look and design for the price. Easy to order; quick to ship! Thanks Ballards! March 3, 2012
Love Them! My drapery panels are perfect - I couldn't be happier! Very well made. Generous proportions. They look much more expensive than they actually were! Love that!! February 24, 2012
Black and cream panels The curtains were exactly what I wanted for my master bedroom. The curtains look great and I was extremely pleased with the quality. February 8, 2012
Great custom drapery quality! Very pleased with the heft and weight of the draperies, I also had a custom bedskirt made to match the draperies and that turned out excellent as well. :) February 5, 2012
gorgeous drapes These panels exceeded my expectations in every way. They are beautiful and so well made. I love the way they look in my dining room. Beautiful style and quality...they're perfect! January 28, 2012
I love these panels! These panels add the right touch of "country french" to my kitchen dining nook. The material is substantial and they hang beautifully. Because of the weight, I only needed three panels for my kitchen corner window vs. four, so needed to return one. All panels hit the floor at the exact right place vs. other panels I've purchased. I was a little afraid that the check would come across as "country - but they are absolutely country french. Love them! January 14, 2012
high quality for the price I love my new checked panels -- I bought 2 and hung them over my patio door...I couldn't find a patio drapery I liked and finally went with the 2 panels. They fit perfectly and all my friends couldn't say enough about them. I went with the black check. The draperies are of excellent quality and well made. January 9, 2012
These panels provide style and casual sophistication to our kitchen dining area and adjoining sliding door. We are delighted with the quality fabric and the casual yet sophisticated style of these checked panels. We are also pleased that these lined panels block out the morning cold and the bright afternoon sun. January 4, 2012
SO nice! I bought the black check panels for my guest room. They look beautiful, and I could not be happier with them. They are excellent quality, made of heavy fabric and lined. The valanced top gives them a finished look. I love how wide they are on the bottom, and I can close these drapes to cover a very wide window (pictured). I hung mine on rings with clips and I like the country french look. These drapes can be dressed up or dressed down and I don't think anyone can go wrong with them. Excellent!!!!! January 2, 2012
Beautiful I love the drapes! They have a nice weight to the fabric and expensive looking finish detail around the edges with the ribbon and valence at top and lining too. Easy to hang and require no ironing out of the box. Perfect compliment to my Living Room and Dining Room! January 2, 2012
Absolutely stunning. I bought these in sage check for the sliding door in my kitchen and also the valances for over my sink - they match beautifully and really make my kitchen a showplace! I also have the sage check chair cushions, so the look is coordinated and lovely. I hung these with the enclosed pins (which I had never used before) and attached them to rings so the panels slide open and closed easily. The attached valance really gives the curtain a gorgeous finished look when both closed and open. And the quality of the panels is excellent - you rarely see quality like this in a pre-made curtain. My kitchen looks custom designed (well, really it is)! And I am so pleased with all my Ballard purchases. January 1, 2012
Excellent product These draperies are exactly as stated in your catalog. This is a good thing! Quality fabric, excellent sewing and there are even enough draperies pins in each package to hang the draperies. Hooray, hooray for Ballard Designs. You have not let me down. December 23, 2011
Fantastic! I have had so many compliments on these drapes. They are heavy, high quality and look custom. I am thrilled with them! Highly recommend. December 19, 2011
Excellent quality/value! I love the look of these drapes, the weight and the beautiful construction. As soon as you open the package, you know you have a quality product in your hands! November 21, 2011
The rich quality and timeless design is decorating at its best. I love them more than I could have imagined. I could not be more pleased, the panels complete my living room in my cottage home built in 1900. Thanks Ballard Designs VL Central California November 19, 2011
classic with punch Lovely -- have one panel in guest bedroom, and will be adding more the the guest bathroom and sitting room. I also have three pair (in the old red check) in my living room. I hope Ballard will always carry them. November 3, 2011
love, Love, LOVE these!!! I was hesitant to order these, since I could not see or touch them, but I read the reviews and decided to take a leap of faith. What beautiful panels these are. They go perfectly with my,hopefully, French cottage look. And they look great with my Talia chandlier and linen shades. I took a photo. Highly recommend, these are a good quality, and a great weight. The fabric is beautiful. October 23, 2011
Quality of product exceeded my expectations These drapery panels are the perfect touch to complete our room. Every person that sees them comments on their good looks and quality. October 16, 2011
An elegant country look I am thrilled with these high quality panels. I searched the web for a long time to find just the right look and color and these are perfect. The toffee color is unusual, the check is large enough to be visible but not too bold and the top pleats have a custom look. I hung them with black iron rings in my french country dining room, then used the valances in the adjoining living room for a co-ordinated look. October 15, 2011
Superior quality Style and quality exceeded all expectations. I would love to see your drapery line expanded. October 9, 2011
Beautifully Made and Excellent Value I purchased the toffee Checked Panel with Valance drapes for my living room and could not wait till I got them in the mail. They arrived quickly and were easy to install. I was VERY impressed with the quality of sewing and fabric. The drapes are made with a heavy fabric and are lined with cotton. The grosgrain trim adds the perfect touch. They look gorgeous with my leather furniture by making the whole room look sophisticated and comfortable. I To complete the look, I purchased two matching cafe panel valances to install over my sliding glass door in my dining room which is next to the living room. Gorgeous drapes. October 2, 2011
Beautiful Very well made with lining that gives them a quality weight; they hang very well, and after being on rods for a day, the wrinkles came out with no pressing required. They look wonderful in my dining room! September 29, 2011
Excellent quality! great look I purchased the check drapes after much debate with myself. I wish I had purchased earlier. Not only do they have designer details such as the pinch pleats and the grosgrain ribbon trim, they are a great weight so that they hang perfectly. I have them on two large windows in our bedroom and couldn't be more pleased. Shipping was prompt and without delay. I'm a super happy customer! Thanks Ballard!! September 23, 2011
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Product:FD004-Check Panel with Valance

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