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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.3 out of 5 by 10 reviewers.
Rated 3 out of 5 by Very attractive, however... I ordered this clip on shade for the exposed bulb on the back porch. The shade does clip on easily and is attractive (certainly an improvement from the bare bulb!). My only issue, and the reason I only gave it three stars is that the shade will not stay level. Although it has this annoying issue, I would still recommend the clip on shade. October 7, 2013
Rated 3 out of 5 by simple fix to a ceiling light simple alternative to replacing the entire ceiling light. you can still see the bulb so you need a low-light bulb to avoid blinding yourself when you look up. way too much packaging when sent so a hassle to unpack. October 7, 2013
Rated 4 out of 5 by Go away naked lightbulb! My closet is super fashionable thanks to Ballard Design. At first, must admit, I thought the price was a bit dear but decided -- after installing the ceiling shade -- it was a good investment. It proved to be a tasteful solution to an unsightly problem. No more naked lightbulb! September 6, 2013
Rated 5 out of 5 by Lovely and Simple We recently moved into a home with lovely, silver lighting fixtures except for one cheap, ugly, uninspired white glass globe fixture at the top of our stairs which covered a single bulb. Other than light, the only notable quality this fixture had was its propensity to collect itty bitty dead bugs. Our fixtures are mostly a bright brushed silver and this is a darker pewter, but I think it blends well enough with the existing fixtures. It was certainly simple to install (it doesn't get any easier than this) and much more attractive than that cheap, ugly globe it replaces. It's a winner. June 21, 2013
Rated 5 out of 5 by Beautiful way to cover a bare bulb! I'm in the process of upgrading our master bedroom & the Celine Clip-on Ceiling Shade in Bronze is such a lovely way to cover the bare bulb in my walk-in closet. My closet is still very bright, but now has a little added touch of elegance that makes me smile every time I walk into my closet! Highly recommended. June 5, 2013
Rated 4 out of 5 by Worked nice in my bathroom. I needed something for a bathroom in an older house. This ceiling shade covered a bare bulb and looks very nice. Keeps the bathroom full of light. November 26, 2012
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Product:LI079-Celine Clip-On Ceiling Shade

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