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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
{0} Services per unit {1} 04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Castered Tufted Storage Ottoman 4.7 5 49 49
Beautiful! We are very happy with the Tufted Storage Ottoman. It is well made with high quality fabric. We especially like the fact that the inside is fabric lined. It looks great and we couldn't be happier. August 10, 2012
Great value I was having trouble finding a high quality ottoman in this size for under $900 and was very happy to find this one from Ballard for ~$500. It arrived in excellent condition, was very easy to assemble (you just have to screw the legs on), and looks great. It feels and looks more expensive than it is. The only downside is that it took over 2 months to arrive, but at the price and final result, it was worth the wait. Also, I recommend ordering the free swatches Ballard offers --this helped me pick the exact color I wanted. May 1, 2012
Who loves an OTTOMAN.... I DO!!!! I love, love, love my new ottoman. It's unique because I chose an unusual fabric, but it is soo very comfortable to rest my feet on, and large enough to sit a tray for wine and cheese as well. The storage part is my secret advantage- I store a pillow and blanket for when my godchildren need to nap on the sofa. I'm so happy that I didn't settle for a run-of-the mill piece. May 5, 2012
Nice, sturdy ottoman This ottoman is functional and attractive. I'm using it as a coffee table, but it would be great at the foot of a bed, as well. It's sturdy, and the tufting looks good. My only disappointment was that the linen fabric I chose was wrinkled upon arrival, and the wrinkles haven't smoothed out naturally. I know linen is naturally prone to wrinkling and sagging, but I expected the ottoman to be firmly tufted at least upon arrival, and then stretch/wrinkle with use. Hopefully steaming will get the wrinkles out and all will be well! February 8, 2012
beautiful ottoman! I love this ottoman! I got it in dark chocolate velvet & it looks great in the sitting room of my bedroom suite. it's quite large and feels very sturdy & well made. the wheels make it covenient to move between the chair and the couch; it has ample storage and the hinge doesn't allow it to slam down. I am very happy with this purchase! April 26, 2012
Great ottoman We ordered this bench-sized ottoman to be our family room coffee table due to its great storage compartment and soft edges (great for kids who run into things). We sent our own fabric in and had BD create a custom piece for us. It looks terrific. I also appreciated the communication on when it would arrive. It is very high quality -- beautiful wood legs and nice storage to "hide" all those magazines and misc toys that are always around. We have a wood tray on top of it and just love it. January 13, 2012
Very pleased with my purchase Absolutely gorgeous! The ottoman turned out better than I expected! It's so well made and I love the extra storage! April 26, 2012
Love my Ottoman I bought this in the leopard print. It is gorgeous, perfect height and plenty of storage April 27, 2012
This ottoman is well made. I bought this piece for our game room so our kids and their friends can sit or place snacks on. I must say aside from being decorative and beautiful it has been really functional for the kids. February 26, 2012
Well constructed and finished! Beautiful Received this custom-ordered piece timely and was extremely pleased with how well the item was packed. Assembly (screwing the legs onto the ottoman) was simple. The ottoman is well constructed and beautifully finished. Couldn't be more pleased! February 8, 2012
High Quality I'm in love with this ottoman! The materials and workmanship are both excellent. I selected the plum linen fabric option offered by Ballard and I'm totally pleased with the piece. It's as comfortable as it is beautiful and has plenty of storage capacity for throws, etc. I use it as a bench for extra seating in my great room, opposite the couch. December 21, 2011
Even better than expected After I placed the order I got a little worried because I didn't get a swatch first, but when the ottoman arrived I was really over the moon with delight. It's a nice, solid, well-made piece that will be very versatile for years to come. No regrets at all! January 14, 2012
Great for blanket storage! The castered tufted storage ottoman's quality is much better than I expected from a catalogue. The size and shape lends itself well as a cocktail table or push up extra seating. The fabric is soft and very chic. December 21, 2011
very happy with ottoman I sent my own fabric and am delighted with result. Tufting is beautiful and ottoman is well made. For the price, you can't beat this product. January 15, 2012
Beautiful and Functional The ottoman is very beautiful and yet functional. I just love how it opens for storage. The hinges have a piston so that the top doesn't fall on your hands or head while opening it. Overall this purchase was a great choice! May 12, 2011
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