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Castered Tufted Storage Ottoman

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Castered Tufted Storage Ottoman is rated 4.6 out of 5 by 62.
Rated 5 out of 5 by from Downsizing Dream I'd had my eye on this functional ottoman for months before I finally jumped in and bought it. It is perfect for our downsizing into a smaller home. It's the perfect coffee table when a tray is used on top, has ideal storage for a throw/blanket, and can be rolled against the wall to seat two when our family comes over. So glad we did this.
Date published: 2015-04-30
Rated 5 out of 5 by from beautiful ottoman! I love this ottoman! I got it in dark chocolate velvet & it looks great in the sitting room of my bedroom suite. it's quite large and feels very sturdy & well made. the wheels make it covenient to move between the chair and the couch; it has ample storage and the hinge doesn't allow it to slam down. I am very happy with this purchase!
Date published: 2012-04-26
Rated 5 out of 5 by from Beautiful and well crafted We wanted a sturdy bench for the end of our bed and this one has been awesome. Many benches seem decorative rathere than functional. This one is very sturdy and is the perfect place for my husband to sit and put shoes and socks on in the mornings. It is also beautiful. So a winner all the way around!
Date published: 2012-10-11
Rated 5 out of 5 by from THE TUFTED OTTOMAN IS MADE BEAUTIFULLY THE TUFTED STORAGE OTTOMAN IS MADE BEAUTIFULLY AND HAS A LOT OF ROOM FOR STORAGE INSIDE. IT IS COMFORTABLE TO SIT ON AND IT IS LEVEL ENOUGH TO PUT A DRINK TRAY ON TOP. IT IS WORTH THE PRICE.
Date published: 2012-07-26
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SO149-Castered Tufted Storage Ottoman
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