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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 89 reviewers.
Rated 5 out of 5 by Product is perfect BUT: The product is perfect. I used google search engine to find something I needed. I don't need anything else from Ballard. My frustration is from trying to "unsubscribe" to the insurmountable number of Ballard emails received since I purchased the items (2 fabulous doorstops). The "unsubscribe" clicks onto a blank page! Please REMOVE me from all your advertisement emails! Completely!!!! Please. July 2, 2016
Rated 5 out of 5 by Repeat Buy Purchased both colors in pineapple. Love this item. Versatile. Door stop and bookend. Excellent. June 24, 2016
Rated 5 out of 5 by It is perfect, exactly what I expected. I love the doorstop . It is exactly what I hoped for. June 9, 2016
Rated 5 out of 5 by Excellent Just what I was looking for. Color and quality. Good purchase. April 25, 2016
Rated 5 out of 5 by Pineapple = Hospitality My pineapple door stop is holding my guest room door open. Great addition to my pineapple/hospitality collection. March 3, 2016
Rated 5 out of 5 by This product fits in perfectly with my decor. Everything I have purchased from Ballard is excellent. The door stop works perfectly in my living room. I hope you create a door stop in the shape of a mouse about the same size. I need one to go behind my kitchen door and I think that would be so cute! January 28, 2016
Rated 5 out of 5 by elegant love my pineapple doorstops, got them in ivory and dark brown December 17, 2015
Rated 4 out of 5 by Exactly what I was looking for. Since I have 5 doors going from the house to the screened porch, I ordered 5 of these. Love them as just the right height. Only reason I did not give them 5 stars is that the finish on two of them is slightly rough and uneven. The other 3 are fine but not worth sending back as I am the only one that will probably notice. December 5, 2015
Rated 5 out of 5 by Beautiful door stop I purchased the rust fleur de Lis and the white pineapple door stop. Both are beautiful and heavy and a great door stop. The Fleur de Lis was a bit smaller than I thought but it is well made, looks good and does a great job holding open the door. Love both of them. If you want an attractive door stop these should work for you. October 18, 2015
Rated 5 out of 5 by Really well made It is nice and heavy and has a good finish tone to it October 17, 2015
Rated 5 out of 5 by Charming! I am so pleased with this door stop that I need to order another one. I ordered the Fleur de Lis style in cream. It is a nice soli weight to hold a door, but small enough to not be distracting. Well made! September 30, 2015
Rated 5 out of 5 by Love it!!! We love our new doorstop! It is the perfect size, shape and weight. September 17, 2015
Rated 4 out of 5 by This product did its job well. Solid construction, ample weight for the job, yet small and unobtrusive, all while being decorative. September 4, 2015
Rated 5 out of 5 by Just what I was looking for. This doorstop is attractive and the perfect weight.i like how the base slides under the door. August 30, 2015
Rated 5 out of 5 by Beautiful piece I bought the pineapple in white to hold open a very heavy door at the entrance to our condo from the garage. I does this quite well and I am pleased with my purchase. August 22, 2015
Rated 4 out of 5 by Nice but Small I would have given it a 5 but it is a little smaller than I expected. But very nice touch! August 15, 2015
Rated 5 out of 5 by It was love at first sight! I held back ordering because the description indicates the color is "rust" and not a color that would go with our decor. However, after reading several reviews and they referred to the color as "bronze", I was then very interested! I made the purchase hoping they were right and am I ever glad because the color is really an oil rubbed bronze and goes perfectly with our decor! The size and weight is perfect to hold a heavy french door open that goes on to the patio. If this is what you are looking for, you will not be disappointed. July 31, 2015
Rated 4 out of 5 by So Cute! I purchased this doorstop to use outside for our gate leading into our pool area. It is nice and heavy and gets the job done. I would have given it 5 stars, except it is showing a little bit of rust and it's just a month or so old. It has not gone thru one entire season yet. I still like it and will continue to use. June 28, 2015
Rated 5 out of 5 by This product adds a surprise touch of elegance. These doorstops are classy and heavy. Both features work for me! June 20, 2015
Rated 5 out of 5 by Great Doorstop The pineapple is a symbol of hospitality. Really like Ballard's doorstop. It's a good weight, good height, and will keep a reasonably heavy door from closing. The felt bottom does protect my hardwood floor from scratches but doesn't slide easily, which is greatly appreciated. The color matches my décor well. I bought 5 of them (3 rust and 2 cream). Everybody that sees them asks where I got them. You won't be disappointed. June 18, 2015
Rated 5 out of 5 by I love the product! It was just what I wanted! It was delivered sooner than expected! June 10, 2015
Rated 3 out of 5 by thick base may not fit under your door Good weight and nice patina on the rust. The base is 1/2 inch thick and doesn't fit under some of my doors so you may want to check that before purchasing. June 8, 2015
Rated 5 out of 5 by Worth it! This iron door stopper was heavy enough to hold the garage door open. We get heavy winds through our garage and the door always slams shut. Works great! May 22, 2015
Rated 5 out of 5 by Perfect size & weight and very nice quality. Most door stops are either too "cute" or down right ugly. These are classy and well made....A very nice addition to my decor. They are easy to move into place, but will hold a large door. I bought two (fleur-de-lis) and will probably order more. May 9, 2015
Rated 5 out of 5 by Beautiful Addition! I know this is a doorstop (and it does have heft) but I placed it on my bookshelf/display case. The matte finish and the graceful fleur-de-lis design makes it a "statement" piece! Love it! April 24, 2015
Rated 4 out of 5 by Not as heavy as they look Visually appealing but not scaled or weighted to hold a heavy (exterior) door; using them to hold open interior doors so my cats don't bump a door closed and get stranded while I'm out. Might also work well as bookends. Other than that, I was somewhat dismayed that these items were packed in styrofoam. Given that they're cast iron, not ceramic or stone, they could just as easily have been packed in something biodegradable like heavy corugated cardboard or potato starch packing peanuts. Just sayin'.... March 14, 2015
Rated 5 out of 5 by Exactly as Pictured I received the cast iron door stop quickly and it was well packaged. The item was exactly as pictured; right down to the color. I would definitely recommend this item. January 28, 2015
Rated 5 out of 5 by Elegant Piece I love the bronze pineapple door stop. The finish is very nice and the piece is heavy, as needed for its purpose. This one is working on a French door at our house. I am pleased with the purchase. January 22, 2015
Rated 5 out of 5 by nice product bought this for my son who lives in New Orleans so I hope he got a kick from was cute and i might just have to get one for myself! January 19, 2015
Rated 4 out of 5 by Had to make some changes As another person commented, it does look a bit larger in the photo but it's cute. I purchased the bronze pineapple. I use this item on my wood floor to hold the door leading to the garage open so that I can carry groceries into the house. There is a felt like fabric on the bottom so it slides on my wood floor and can't hold the weight of the door. I had to go to the home improvement store and purchase the clear round rubber sticky tabs and stick them to the bottom on each corner for some traction. It now serves its purpose. January 16, 2015
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Product:AJ109-Cast Iron Doorstop

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