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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Cassidy Mirror 4.8 5 41 41
Gorgeous This mirror hangs in my powder room and is elegant. I have received numerous compliments!! Wish they still had the cream version as I was looking for it for another room. April 19, 2015
Highly recommend this mirror The photo in the catalog doesn't due it justice - it's such a gorgeous item! It was packed professionally so I didn't worry about getting a damaged item. The mirror is light and hung up beautifully! Highly recommend this mirror! April 15, 2015
This mirror has character This mirror is fun and whimsical, aged and wise looking for all the mirror-mirror-on-the-wall, who-is-the-fairest-of-them-all fans! I love it in my renovated bath as it gives an architectural look that blends well with the other colors and fixtures, as well as giving balance to the overall lighting with the light reflecting from it. April 2, 2015
Perfect!! The Best thing about the Cassidy mirror is that it looks exactly like the picture in the catalog and web site. No surprises! Beautiful distressed blue - not an easy color to find. Shipping was prompt and packaging was sufficient but not wasteful. Really good shopping experience February 20, 2015
Great Mirror I have many mirrors from Ballard and this one like the others is fantastic. Solid quality, just as its pictured. I really like the texture on the mirror and it was easy to hang. February 4, 2015
Great product and value! After renovating a beach house bathroom, the search was on for the perfect mirror. There were specifics that were important to me and I needed color! I thought that this was going to be a very difficult quest. I read the reviews on this mirror and a few things caught my attention ... quality, value, workmanship and someone mentioned the word nautical, which peaked my interest. To my surprise, the mirror fit all of my specs and it is truly perfect. I'm so happy that I gave it a try. And keep in mind that it could be used anywhere. Great find! December 20, 2014
Beautiful mirror! I loved this mirror so much I bought two! I'm using one in a powder room for a beach house and one for my powder room at home. Beautiful color and exceptional quality. December 12, 2014
Love the distressed finish on this mirror I think this mirror is so pretty. The size is great, not too big or too small. It has a good weight to it, and I love the distressed finish! It looks great hanging in my dining room. December 3, 2014
Fits many decors We have an 1880's river house with coastal decor and the Cassidy mirror fits right in. The weathered blue with gold trim helps reflect sunlight through our living room while meeting the demands of modern design with an historic appeal. November 29, 2014
Cassidy Mirror - A Great Find! I purchased this mirror for a small bathroom with no windows. It's beautifully detailed, as are all Ballard mirrors. The resin material is a deep blue that is beautifully weathered and looks like real wood. I could see this mirror in many different settings. Ballard never disappoints! November 27, 2014
nice mirror I like the mirror - it is just as pictured and it looks very good in my powder room. Also, it was easy to hang. January 16, 2014
Beautiful I bought the mirror in blue. It really adds the touch of color and vintage that I was wanting. Not too large. January 9, 2014
Cassidy Mirror Beautiful mirror...the quality is exquisite. The product was packaged well (no damage whatsoever) and it arrived quickly. Thank you!!! January 8, 2014
Simply Beautiful Love this gorgeous mirror! It's exceeded my expectations. It came very carefully packaged and arrived on time. We have vibrant blue carpet in our main space and an heirloom brass etagere. The mirror coordinates really well. I'd call the blue a medium denim blue with soft gold detailing. Also very easy to hang on the wall. Great purchase for me. November 24, 2013
Nice mirror I like this mirror because it is made out of composite which lightens the overall weight. It looks great in the space I have it in. I was not however happy that the back of the mirror was covered in thin carboard. It is hung in a bathroom so time will tell if the moisture will affect the back. This mirror would look great in just about any location. September 25, 2013
Exactly as described! The mirror hangs above the fireplace in my great room. I was very fortunate to find a mirror with the dimensions that would fit into this small space. It is light, well made, and easy to hang. Thanks again Ballard! August 31, 2013
This mirror is so much more. When I received the first mirror, I loved its look so much I ordered a second and they now flank my fireplace in the family room. The distressed blue finish along w/ gold undertones is done to perfection. August 11, 2013
Pretty Coastal Cottage Mirror I purchased the blue mirror for my entrance hallway which has a "tiny room" look and feel and the walls are painted in taupe/gray. The mirror looks perfect above a small buffet table (another BD item that a friend was kind enough to give me!) and is a nice contrast with the wall. I love the mirror so much, I purchased another one for my new office. I hope to relocate both of them some day to a beach home of my dreams! August 11, 2013
Beautiful! I used this mirror in a powder room in a lake house with a rustic feel. I was a little concerned about the gold in the mirror being too much glitz in the room, but its a lovely muted gold. Its a beautiful mirror and I think would work with most any décor. August 11, 2013
Beautiful This was exactly what I was looking for: the look, the feel, the shape, the size. The only reason I gave it 4 starts and not 5 is because I expected a more vivid color, where in reality it's more dull and I'd say more grayish than blueish. I'm still keeping it! February 28, 2013
This mirror gives a great casual look This mirror placed over my fireplace gives my newly re-decorated family room a bit of a nautical look as it reminds me and many guests of a large porthole. I looked at many round mirrors but they were so "polished" looking and I wanted more of a casual look, so this mirror, which is distressed, was the perfect find for me. It's simply a "goldy-locks" mirror......not to big and not to small. I'm very happy with it. February 27, 2013
Love this mirror I am a bargain hunter and fell in love with this mirror but put off buying it because of the price. I finally just went for it and ordered it. I am so glad I did. It is the focal point in my dining room, I just love it! February 8, 2013
Simply nautical Love the look of this mirror in my beachy themed guest room. It's the perfect size to hang above our dresser. January 11, 2013
very pretty. arrived quickly. goes anywhere. I ordered this to go in a powder room adjacent to my husband's home office. It is both elegant and pretty without being feminine. He loves it and it dresses up the bath nicely. January 10, 2013
cassidy mirror in blue a little more "rustic" than I anticipated, but overall I am pleased both with the blue, which is true blue, not green tones, and the quality of the mirror. January 4, 2013
Perfect Color and Texture I purchased this mirror just before Christmas for my bedroom. I've seen distressing techniques in every store and sometimes it looks forced. I was very pleased to say that Ballard got it right. The gold against the blue, the distressing is not so much to make unbelievable. Gorgeous mirror. December 31, 2012
Gorgeous mirror. This mirror is gorgeous. Very pleased with my purchase. November 19, 2012
Perfect colors. I am remodeling my living room & have been looking for a mirrior for above the fireplace. This is perfect. The colors are great....classy but a little casual. It is stunning & priced just right. LHR September 23, 2012
Exactly what I wanted! This mirror was exactly the look I needed for a guest room. I had looked at similar painted distressed mirrors, but they were either "cheap looking" or nice but much higher priced. The Cassidy mirror matches the catalog description. The antique gold accents are clearly visible, but not garish. And although I had to wait for it - it was delivered in less time than promised, which was great. July 21, 2012
Love the weathered look. I placed this mirror on the mantle in my family room. I love its weathered look and accent colors. The gold trim makes it more versatile than just the boat and beach house look and it can carry its own in more decors. It seems well-constructed. I wish it did not take so long on backorder, but it was worth the wait. April 29, 2012
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