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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.6 out of 5 by 35 reviewers.
Rated 5 out of 5 by Foyer Feature Our foyer has a low ceiling which makes a pendent/chandelier lighting impossible. I installed a pair of these sconces for a bright & sophisticated entrance. It was easy to replace existing sconces with cartagena sconces. Fine detail and quality of materials; the finish works with gold or silver. When installing remove the exterior collar before inserting the interior rod for a clean fit. Highly recommend. June 26, 2016
Rated 4 out of 5 by Looks great Looks great but I am not sure how the bottom piece screws together all the way? It's own outter collar seems to prevent it from screwing down all the way. September 14, 2015
Rated 5 out of 5 by Very Nice Sconce! I love this sconce. It is substantial, but it is important to know that it also lays close to the wall, so it doesn't get in the way. Just a stunning piece! This sconce adds just the right amount of filtered light. I highly recommend! September 6, 2015
Rated 5 out of 5 by Best purchase in a long time...... I am so happy I got the Cartagena Wall sconces, I bought two. My electrician thought they were $400 each. It cost me more to have them installed than it did to buy them. WELL WORTH IT! April 10, 2015
Rated 4 out of 5 by Pretty sconce i think I will like them.....I am going to paint them since there is a silvery finish with the black. I don't like the silver showing....want solid black. January 26, 2015
Rated 5 out of 5 by Statement piece Can't say enough about this sconce. We purchased four of these to put at the entry and living room and they are the perfect understated statement piece. They really gave our new home the character it needed. October 21, 2014
Rated 5 out of 5 by Great for large walls I needed large/tall sconces for my two-story walls, and these sconces are nicely proportioned for that application. They would also work for lower ceilings, but I do love that they are larger than average sconces. The finish is nice and they feel sturdy. I'm pleased with the quality of the shade and metal. I also purchased the large carriage chandelier for a neighboring room and they coordinate well together. I couldn't believe the price for a sconce this size--you can't go wrong with this purchase. October 4, 2014
Rated 5 out of 5 by Absolutely LOVE! The perfect sconce for the space! Excellent quality...just beautiful...bought another one for a different area in our home. September 3, 2014
Rated 5 out of 5 by What a great buy! I finally found the perfect sconces for our basement lounge at a great price. They are just what I was looking for and would be the finishing touch for a dining room or a family room as well. They came in just a few days! I have no doubt that when friends come over for a gathering that they will want them too! August 13, 2014
Rated 5 out of 5 by Scounce provides good lighting in eating area. The design of this product was the perfect solution for my setting. I needed 2 scounces to balance the wall decor and emit enough light for my eating area at night. The roof skylight over my table made it impossible to have chandelier lighting. July 7, 2014
Rated 2 out of 5 by Beautiful Sconce, but... I absolutely love the look of this sconce (it's just like the picture#, but because of the way the one I received was designed, it would not screw together tightly. This left it loose and wobbly, and totally unuseable. I am exchanging for another in hopes that I get one that will work because it really is lovely and unique #and priced right!). I will keep you posted! June 26, 2014
Rated 1 out of 5 by Pieces do not fit together well. This lamp does not assemble well. The iron pieces were poorly designed . May 14, 2014
Rated 5 out of 5 by Product is great Looks like the picture in the catalog illustrated. Very happy with the product. May 8, 2014
Rated 5 out of 5 by Beautiful I bought two of these sconces to put on either side of a large painting. They arrived in perfect condition and look beautiful once hung. I really like the soft glow of the lights on the wall at night. The finish of the wrought iron matches my chandelier perfectly. May 1, 2014
Rated 5 out of 5 by Great Product This wall sconce comes exactly as pictured. Sturdy and solid. My husband had no problems installing, but if you are not familiar with electrical wiring, you should probably hire an electrician to install. March 27, 2014
Rated 5 out of 5 by Great quality for the price. Installed two in our Entry. Nice quality and easy to assemble. Have had several positive comments on how great they look on our new Grass Cloth wall covering. Thanks Ballard! March 16, 2014
Rated 5 out of 5 by Love it Using these sconces up huge stairwell. They really make a statement!! March 7, 2014
Rated 5 out of 5 by just stunning! I ordered and received two of these for each side of the large window in my dining room a few months ago. I just had them installed with new wiring and they are beautiful! They fill a narrow space perfectly and the light deflected from the top and bottom of the shades gives the perfect glow for evening dining. Couldn't be more pleased - great product and great price!!!! December 12, 2013
Rated 4 out of 5 by Good style, good purchase. The wall sconce has yet to be hung. Nevertheless, I was pleased when opening the shipment. It was packaged well and there were no missing parts - important in that it will not be used for several more months and until a new home is built. I couldn't resist buying it on sale. The style is what we were looking for and I feel sure it will fit in with our décor. It didn't disappoint -- a happy buy! Only four stars because it is not in use. Feel sure when hung it will receive that last star. October 24, 2013
Rated 5 out of 5 by Very Nice Looks better than those sold at the fancy hardware store but cost half as much. Love it! October 17, 2013
Rated 4 out of 5 by Good value, great size I ordered two of these for my staircase landing and discovered that both were cracked upon install. Ballard Designs took care of this right away and shipped out two brand new ones that arrived intact. For the price these are great and really do look like metal instead of resin. They provide the perfect amount of light for my landing are substantial enough in size to provide substance to a larger wall. For the price, you really cant go wrong. October 17, 2013
Rated 5 out of 5 by Perfect by my front door! These sconces are just the look I wanted to complement the other elements in my new home and help me create a casually elegant feel. August 28, 2013
Rated 5 out of 5 by fabulous looks super~ Great sconces and purchased 4 of the to go up the front staircase and on each side of the front door. Wow! they work fabulous with the Our staircase match the iron spindles so nicely Very nice and very happy looked for a very long time! Thanks Ballard Design!! June 30, 2013
Rated 4 out of 5 by Good size I was looking substantial to fill my walls in between french doors in the great room. These were the right scale for the 10ft walls. June 23, 2013
Rated 5 out of 5 by Adds needed detail to our dining room The cabinet in our dining room is recessed between 28" wide wall spaces on either side. These sconces are the perfect addition to those wall spaces in scale and style. They are large for a sconce, so they are able to make a bold statement all on their own. The black hand rubbed rustic finish allows just a bit of silver to peak through. I also love the light shadow that is made on the wall, similar to an "X" or hour glass. March 16, 2013
Rated 5 out of 5 by They are just about perfect We are using them to flank 10 feet of window-space. They add great interest, and because of their length, they draw the eyes upward toward cathedral ceiling. Think I'll add a bit of color to the shades for the Wow factor, but otherwise, wonderful. February 18, 2013
Rated 5 out of 5 by Great Entryway Piece The pictures don't do these sconces justice--they are quite the statement piece! Sconces are approximately 3 ft. tall and make for a beautiful entry way over my oversized buffet. Great bronze color that pairs perfectly with dark wood. December 17, 2012
Rated 5 out of 5 by Wall Sconces These sconces look beautiful surrounding our new 65" TV. Perfect!! December 15, 2012
Rated 5 out of 5 by great look, size, and quality I replaced 2 out of style wall sconces with the Cartagena and am thrilled. After researching and considering other more expensive fixtures, I am so happy with this choice. They immediately updated my living room! And, it took my electrician mere minutes to install both! December 15, 2012
Rated 4 out of 5 by Rating I am happy that I purchased this product. The quality of the merchandise is excellent. December 15, 2012
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Product:LW515-Cartagena Sconce

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