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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 23 reviewers.
Rated 4 out of 5 by The color isn't as shown. I received this table recently and it is a very nice table. The quality is excellent, but the color is not as shown in the catalog or online. The one pictured is a rustic white color and the one I received has a green hue to it and is much darker than I wanted. It's a good thing that my couch has some green in it or this table would not work. I'm debating on whether I want to keep it or not. May 28, 2016
Rated 5 out of 5 by Perfect coffee table--gorgeous, sturdy Looked everywhere for a nice, sturdy coffee table in our conversation area. Once again, Ballard had this beautiful table in several colors at a fantastic price. Assembly was quick and easy and it is sturdy and beautiful. Love that it is slightly distressed. The curved legs add warmth and character. I'm a big Ballard Designs fan because I find beautiful, high quality and excellent value. December 10, 2015
Rated 5 out of 5 by Great table is highlight of the room!! I bought this in the Washed Birchwood in an attempt to match our kitchen table/chairs (which have been almost impossible to match). It arrived today and definitely exceeded my expectations, so I am so pleased!! It was easy to put together, took less than 30 minutes including the time to open the box. Great value for the price!! It fits in well with our other furniture, which was quite a bit more expensive, and you would never know this table was the "less expensive" piece. It gives the other pieces in our home a "run-for-their-money" and I am so thrilled to have purchased it! I would recommend this piece; great look and fantastic value. Please look at the photos I've attached. August 15, 2015
Rated 3 out of 5 by Table Top Warps This is a beautiful table. I have had two of them. I love the look, it's sturdiness and the color (I have the rustic pine). I LOVE the table, but the table top warps. We use this table as our everyday coffee table. We do our best to use coasters, but spills happen. Once it gets wet, it warps. I called Ballard after this happened the first time and they were AMAZING and completely replaced the table. Had to pack up and return the old table in the new table's packing materials, but completely painless. Sadly, my new table is warping too. I will keep this one because I love the look, but for this price it shouldn't be doing this. If you will use this table in a space where it doesn't get much use, purely for decoration, then then is the table for you. June 30, 2015
  • 2016-05-30 T07:43:19.475-05:00
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Product:TE138-Carrington Coffee Table

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