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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 230 reviewers.
Rated 5 out of 5 by Great design! We have bought three of these chandelier's. This fixture is compact enough to be used without the chain and it still makes a great decorative statement while providing plenty of light. October 5, 2012
Rated 4 out of 5 by perfect Love this chandelier. Elegant and understated. Would like to order another one! September 26, 2012
Rated 5 out of 5 by Love! My foyer has an 8 foot ceilng so I needed a ceiling hugger. This was the classiest option I found. My husband says installation was easy. September 13, 2012
Rated 5 out of 5 by This chandelier met all my needs. I purchased two of these chandeliers. I have 8 ft. ceilings, so I mounted them without using the chain. They are perfect! One in my laundry room, and the other in the powder room. I love that they don't have glass, as they are easy to clean, and no glare to worry about. They are nice and bright, and yet understated. I get many compliments! By the way, one is mounted on a bead board ceiling, and the other is mounted on a painted ceiling; the same as the wall color, broken by crown molding. Beautiful! Fabulous value! September 7, 2012
Rated 5 out of 5 by Simply elegant I bought both the large and small laterns. They are both seen from my front doer. Already we have received many compliments on them. The light is diffused throughout the entire Hall and in the den area. We have traditional furniture, but I think these could go with any style September 1, 2012
Rated 4 out of 5 by Not Bronze but still good light fixture I bought this fixture bc I specifically did not want a black iron chandelier. Well, they are way more black than brown. In fact, unless you look closely, you would think they were black. That was disappointing. Otherwise, they are good looking and a good deal. August 16, 2012
Rated 5 out of 5 by Just the right touch. We got the smaller version of the chandelier, and it gave just the right finishing touch to our kitchen remodel! We wanted lighting over a large area of granite countertop, but didn't want the predictable pendant light, or a fixture that would be large and bulky. It's classy and a just a bit unexpected. Love, love it!! August 7, 2012
Rated 5 out of 5 by Beautiful lighting Looks amazing above our bar in our kitchen! Makes our kitchen complete! August 5, 2012
Rated 4 out of 5 by Looks great! I put this fixture over the table in my kitchen nook. The finish is nice and is a quality dark oil rubbed bronze look. I also like that there is no glass to clean. The only thing that bothers me a bit is that one of the "candles" sits a little crooked in the base. Overall, I would recommend it to anyone that wants this lantern look. July 29, 2012
Rated 5 out of 5 by De"light"ful. !!!!!!! Great looking fixture, it has an airy feeling with still being an elegant and sophicated. July 22, 2012
Rated 5 out of 5 by Beautiful chandelier The large chandelier is perfect for a dining room or large entryway. I imagine the small would be ideal for an entryway or hallway. The best part is there is no glass to clean. I've already received multiple compliments on it. Highly recommend as a unique chandelier option! July 13, 2012
Rated 5 out of 5 by Beautiful and Welcoming We are so happy with this lovely chandelier. It is hanging in our entry foyer and makes a beautiful welcoming statement. It goes perfectly with our traditional furnishings and the size is perfect with our very high ceilings. A wonderful choice for us! July 6, 2012
Rated 5 out of 5 by Loved this lamp for my two story foyer! The chandelier is absolutely elegant and looks perfect in our two story foyer. My husband loves that it is an open design--no more glass to clean! July 1, 2012
Rated 5 out of 5 by We Love It We've had our Carriage House Chandelier for a few weeks now and just love it! We put it in our front entryway and it really lights up the area. The installation was not too tricky and the package shipped very quickly! June 20, 2012
Rated 4 out of 5 by Very stylish and functional. Hanging two carriage house chandeliers over an 8-foot rectangular dining table is a stunning finish for a large family dining room. Very stylish and functional. Eight light bulbs provide abundant light when needed; however, for the times that reduced light is preferred, we added a rheostat to the wall switch. June 14, 2012
Rated 5 out of 5 by This carriage house chandelier can be used in so many spaces! Purchased 2 small chandeliers and 2 large chandeliers---they are perfect for our "updated" farm house. They bring much needed light to a dark bathroom and also are great for light in our butler's pantry and master bath area. Love the fact that they are glass free! Easy to clean and no worry about dust gathering on panes of glass. June 9, 2012
Rated 5 out of 5 by Beautiful in entryway! I mounted this semi-flush in my entryway with standard height ceilings. I love it! I especially like that is does not have glass which makes it easy to clean; basically just dust. Also easy to change bulbs. Quality is great. The look is fantastic! May 27, 2012
Rated 5 out of 5 by Love this fixture Love it!! Great fixture. The smallest size works great in a smaller space. April 23, 2012
Rated 5 out of 5 by Beautiful! I bought 4 of these for a large outdoor living area and they are wonderful! They totally make the space complete- April 6, 2012
Rated 5 out of 5 by Great service, beautiful product! The small chandelier looks great in our back entry. Love that there's no glass to get dirty and catch bugs! The fixture came quickly and was easy to install. April 5, 2012
Rated 5 out of 5 by Perfect lantern for a small kitchen peninsula Excellent quality for the price. We just completed renovation of an older, smaller home, and the scale of this lantern is perfect. It completed our kitchen's old world style. We added a dimmer and used frosted "tipped" candelabra bulbs, which allows for task lighting as well as setting a mood. My husband has installed plenty of lighting, but this was by far the easiest installation ever. Very happy with our purchase! March 16, 2012
Rated 5 out of 5 by Love this light fixture! This chandelier looks perfect in my keeping room over a round antique cherry breakfast table. I love to mix old and new and this fixture blends the two beautifully. The wrought iron gives it the feeling of an antique, yet the design is simple, clean, and traditional. I loved it so much that I ordered the smaller size for my master bedroom. I did a ton of research before deciding on this fixture and there's no comparison in terms of the quality of the product at such a reasonable price. March 14, 2012
Rated 5 out of 5 by I love the new foyer chandelier We just installed this small carriage house chandelier this week and it looks fabulous! The fixture is beautiful - high quality, very well made and easy to install. And when it's turned on, it makes a beautiful criss cross shadow on the ceiling that gives it even more character! March 11, 2012
Rated 4 out of 5 by An elegant and practical fixture This is an exceptionally tasteful chandelier. It offers excellent light and a real touch of elegance to our barrel vaulted ceiling entry. Our electrician installed it on a dimmer switch so we can soften the light as we desire. We have several wrought iron chandeliers in the residence and this piece coordinates nicely. March 1, 2012
Rated 4 out of 5 by Nice Arrived promptly. Looks good, just like in the catalog. This is my second one. The first has been on my Christmas list for years, and my grown daughter just gave it to me. It's for my entry way. Updated the whole thing by getting rid of the popcorn ceiling , added small crown molding and a new, deeper color, running wiring for second fixture. See attached February 16, 2012
Rated 5 out of 5 by Exactly as expected We ordered this chandelier for our nursery and it is exactly what we expected. It is easy to install, great quality, and looks adorable in the room! February 2, 2012
Rated 4 out of 5 by This product was exactly as described and pictured in the magazine. The chandelier was a perfect gift for my parents this past Christmas. Unfortunately it came with missing parts and I had to make calls to customer service to have the parts mailed to me. On the plus side, it was delivered sooner than the date given. On a whole I was pleased with the product and the service I received. January 14, 2012
Rated 5 out of 5 by Well constructed piece, looks exactly as pictured. The Carriage House chandelier worked beautifully in a kitchen renovation for my clients farmhouse. As always shipment was only a few days and installation was no problem. Thanks Ballard. January 7, 2012
Rated 5 out of 5 by Simple and Elegant We love our Carriage House Chandeliers. Great style at a great price. January 1, 2012
Rated 5 out of 5 by This hanging light fixture is evident quality The hanging fixture made an otherwiise uninteresting small entry space elegant and inviting. Delighted !! December 19, 2011
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Product:LC558-Carriage House Chandeliers

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