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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 6 reviewers.
Rated 5 out of 5 by Wonderful We already had the large planter, and just recently added 2 of the medium. The whole set looks like something right out of a Sicilian dream. The large planter now has beautiful purple hanging flowers growing. It filled out so nicely. It would have been nice if the planters came with shelves, as they are a lot to fill. We used pool noodles to fill up the large and will do the same with the medium. Sturdy, gorgeous set. We will take them in in the winter to preserve them. August 13, 2016
Rated 5 out of 5 by Simple water fountain bubbler I bought the tall olive jar planter on sale last year and with a few modifications turned it into a bubbling fountain. I added a clay saucer that just fit the top opening, extended tubing through the saucer down through the jar and into a water resevoir underneath the planter. It sat outside all winter and is on its second summer of use, with no visible wear to the jar. It is well-balanced and attractive. Lightweight, but not flimsy, winds don't topple the tall jar, even though it is not filled with either dirt of water. July 13, 2016
Rated 5 out of 5 by Great old world stone look, though nice and light I love the way these pots blend with the off-white cement walkway that leads to my stone steps, and I put a collection of several together. I have a trailing succulent planted in the olive pot, and am looking forward to it covering more of it. It's a great finish - looks very authentic. July 3, 2015
Rated 4 out of 5 by Handsome Pot, Well Made I bought this planter to complement two shorter existing ones and really like it. It is the right height and looks well. My only issue is that the neck opening is small for planting. While it is in proportion to the overall shape of the pot, I wish the whole planter were wider by an inch or two. That is the only reason I rated it as a Good, rather than and Excellent. June 18, 2015
  • 2016-10-20 T06:26:01.187-05:00
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Product:AO057-Campagna Olive Jar Planter

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