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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Camille Chandelier 4.9 5 21 21
WOW! We just renovated a 1920's bungalow. Vintage but sophisticated. This chandelier looks awesome in the living room. I am now buying one for my own home. December 5, 2014
Beautiful This light is even more beautiful in person. Not too large but not small and dainty either. So pretty mixed in with rustic decor. November 20, 2014
Exquisite. We live in a 1000 sq ft apartment downtown in the heart of the city. Lighting is at a premium for our inside dining room. (No windows there, although one entire wall is mirrored.) This chandelier is perfectly sized and the light it throws is simply exquisite. We have it on a dimmer and leave the light on all evening on a low level. It throws small shadows on the ceiling -- and, oh, it's just heavenly. November 9, 2014
Sparkle and Shine! This product is far more beautiful than the picture shows. I put it in a spare bedroom turned craft room. It adds a vintage feel to the room. I couldn't be happier. October 31, 2014
Pretty good The chandelier was larger than I thought it would be, with the crystals larger than I thought. But it still casts beautiful shadows and is lovely in my bedroom. I had a handyman install it and it took him a bit of time to do. August 10, 2014
casts lovely light in our bedroom easy to assemble, changes the feel of our bedroom to warm and welcoming. Love it February 23, 2014
A great purchase Purchased this chandelier to dress up my master bath; just enjoy looking at it. February 1, 2014
Beautiful chandelier!! I'm so pleased with this chandelier! It looks even more beautiful in person! The crystals are absolutely amazing! January 25, 2014
classy touch I hung this over my kitchen table where I wanted a chandelier but not one that overpowered my 8' X 8' space. The Camille Chandelier fits better than I imagined. I love the empire style lines of its design and the size is perfect for my 48 inch round table. The crystal really sparkles. My son installed it for me. It was not hard to assemble and took about 20 minutes as suggested in the instructions. January 20, 2014
It looks like you hung a jewel I stalked [as my husband calls it] this chandelier for a long time. It is up and perfect. In a small room we call the library, perfect size for a small room. Throws faceted shadows on the ceiling. LOVE, LOVE IT. January 10, 2014
Lovely chandelier I ordered this chandelier for our master bedroom and could not be happier. It really makes the room look elegant. When the light is on, there is such a pretty pattern of light on the ceiling. It is a great product for the price! January 2, 2014
Love it! Adds a lot of class without a big dent to the wallet. Was a little time consuming to hook all the glass chains up but, it was worth it. December 20, 2013
Gorgeous Light! I recently purchased this light for my bedroom to hang over my master bed. It has gorgeous crystals that illuminate a pretty pattern on the wall above it. Was pretty easy to hang. Took about maybe twenty minutes. The metal is a dark blackish brown color more than oil rubbed. But it still matched a set in the room. Love it. very petite and pretty. December 16, 2013
Gorgeous & Versatile Love it! The crystals throw rainbows all over when the sun shines on it, and interesting shadows on the ceiling at night when the light is on. Because of the simplicity of the metal structure contrasting with the sparkle of the high-quality crystals, I could see this being a good fit in many settings. Unexpected glamour in an industrial setting would be really fun. October 24, 2013
review chick Love, love, love my new Camille light fixture from Ballard Designs! Great bang for the buck. So glad I purchased this fixture :-) January 2, 2013
beautiful light fixture We hung this in an entry hall to our master bedroom. It is very classic looking and looks like it should cost a lot more than it does. It reflects beautifully at night on the walls. I have received so many compliments. April 14, 2012
A lovely chandelier I chose this chandelier to go in a small entry hall--the chandelier is the perfect size and doesn't overpower the space. But also most of what we see in that hall is the underside of the chandelier and it was important that it look good from the bottom more than from the top. It's perfect--a very pretty addition to the room. April 13, 2012
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Product:LC659-Camille Chandelier

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