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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Camille Chandelier 4.9 5 22 22
A Lot of Bling for the Buck I've been looking at lighting for months, so when I saw this chandelier I knew it was a great deal. Before I bought, I sent a link to my daughter for her opinion, and she bought one for her own dining room that same day! She loves it as much as I do. It hangs over a 48" long table in my small-ish dining area, and it's the perfect size. It uses three 40w bulbs, so it's not terribly bright -- but it's just so darned pretty that I sometimes can't resist turning it on even during the day. (It replaced an awful 1972-ish bright gold fixture in my rental condo.) The only thing that would improve it would be if it was offered in a variety of colors -- my first choice would have been antique gold or copper -- but I would buy it again in a heartbeat. Two hung over a longer table would be gorgeous, and it would be a real statement piece in a little girl's nursery or bedroom if ceiling height allowed. May 21, 2015
Perfect choice for my "girly" home office This petite chandelier looks stunning in our new home office. We hung two of them in the room and they fill it with sparkles. There's very little natural light in the room, so this fixture adds just the right amount. One of the fixtures did have two broken crystals but luckily they come with extras, just in case. I'd say it's a great value! March 31, 2015
gorgeous light I love this light I have to say. I did purchase this light for my bedroom. However, it was too small. I did decide to keep it because it is gorgeous and I put it in my bathroom and I am so happy I did. I do have a large bathroom with high ceiling and I do have a large bedroom with very high ceilings. So I must say I recommend this item for everyone because it is gorgeous. March 26, 2015
Beautiful small chandelier We hung this in our entry way, it's unique, classy, and it took hubby about 20 mins to install. Great purchase from Ballard Designs.. March 7, 2015
  • 2015-05-25T08:45:19.727-05:00
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Product:LC659-Camille Chandelier

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