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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
{0} Services per unit {1} 04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Camden Untufted Headboard with Brass Nailheads 4 5 9 9
Gorgeous The headboard turned out beautifully.......better than expected and delivered prior to the date I was told. Even my husband, not one to care about decor, commented how nicely it turned out. Well worth the price. April 15, 2011
shortcuts make it difficult/cheap looking My first problem with this headboard is that individual nail heads are not used, but rather a strip. It just looks cheap. My frustration mounted when trying to attach it to my bed. It does not have pre-drilled holes. I should have read the description more carefully, but the lack of holes made the installation incredibly difficult and it does not feel like it is securely attached to my bed. Lastly, the color of the fabric is drastically different than it appeared online. I should have requested a swatch. Live and learn - not going to order upholstered things from this company anymore. November 20, 2013
A quality product! I am very pleased with this well made and finely tailored headboard. Used the Dafne fabric and it's beautiful. The nail-heads are perfect and I am especially delighted by the attention to detail and the back-side. The attachment legs being lined in the same fabric, well that is just lovely. August 29, 2011
Beautiful! This is the first time I've ordered from Ballard and I wasn't sure what to expect. We love the headboard is; the quality of workmanship is outstanding. We ordered this in a "vanilla" Sunbrella fabric so fading and keeping it clean won't be a problem. However, we still can order a slipcover if I want to "glam" up the look of the room. Expect to wait a a while to receive it, but it's worth it. January 4, 2013
Top notch quality Beautifully constructed headboard. Thick, plush and sturdy. Fabric is elegant. Amazing for the price. Highly recommended. January 29, 2012
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