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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Furniture
FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
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Camden Tufted Headboard with Brass Nailheads 4.4 5 14 14
Beautiful Design We ordered the Camden Tufted headboard in Signature Velvet. The Fabric and Tufting is Beautiful! The nail heads look good, but not great (because they are fakey plastic). Because of the folds of the tufting, the fabric looks the tiniest bit uneven on the top edge of the headboard. The order took MUCH longer than originally estimated, which was frustrating. Overall, I'm delighted with the final product! May 27, 2014
Nice looking headboard but ridiculously difficult to install. Thank goodness my electrician husband is such a good handyman. We ordered this custom fabric headboard in the King size. It did come to us a little earlier than expected (maybe by 2 days). The fabric is beautiful and the nailheads look fine. I was a little reluctant due to earlier mention of the nailheads looking a bit cheap but I think they look cool (I got brass, however). The problem I have with this headboard is what others have stated, that it is too short. One must creatively build it up, otherwise, with pillows in place the headboard is barely visible. The other HUGE issue I have is that although the size I ordered was "King", it did not fit our King frame. GREAT - can't return a custom order (which I would have otherwise). So this must be a Eastern King and we must have a California King or vice versa. Check your size before ordering or you'll have to get creative (again) with moving the legs to a different part of the backing. Overall love the look. The design itself is lame, however, and Ballard should consider asking the manufacturer to, at minimum, extend the leg length another 4-5 inches (especially considering the complaints I saw about this prior to ordering). The photo I've included is with the pillows slightly propped up against the headboard (this is prior to building it up by 5 inches). December 2, 2011
Uphosltery excellent, nail heads not as expected. I expected the nailheads to be separately installed. This is almost like a nailhead track. There is a small piece of brass between each nailhead, attaching them in a long string. From a distance it looks great, but up close it looks a little cheap. Not enough to complain, but enough that it too my overall opinion from five stars to four. March 26, 2011
Very happy with this headboard overall. Overall the headboard looks great. Good quality and very sturdy. It arrived sooner than expected also which was nice. The only flaw with this headboard is the nailhead. It is not a true nailhead trim which I could not tell in the pictures or the description online. It is a "faux" nailhead trim that is added. Each "nailhead" is attached to each other like a ribbon trim. If I had known this I would have opted for the plain Camden tufted headboard. April 21, 2011
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:MH098-Camden Tufted Headboard with Brass Nailheads