Ballard Designs
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Camden Daybed with Trundle

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Camden Daybed with Trundle is rated 4.5 out of 5 by 8.
Rated 5 out of 5 by from Beware of how mattress sits! The Suzanne Kasler fabric I chose turned out even better than I expected. This is a well made and functional piece that I purchased for my nursery - to work as a bed for me in the early days with a newborn, and to technically have 2 guest beds for my older son's friends to stay over as an alternative purpose. The trundle piece does pop up to meet the other mattress, which I was told on the phone was NOT the case. Hence I bought different mattresses for top and bottom (seeing as the top one was going to get much more use, I got a higher quality one for that), so now I wouldn't be able to use it that way because one is 10", one is 8". So, be careful of the mattress depth you purchase, not just so that the trundle can slide under, but because my 10" mattress sits VERY high on the top portion, hence it doesn't really have a 'couch' look. But I'm still VERY happy with my purchase. It will be put to good use. I'd recommend purchasing mattresses AFTER the day bed arrives :)
Date published: 2014-11-15
Rated 5 out of 5 by from This is a fine quality, very attractive daybed The Camden Daybed with Trundle fills the bill for our third bedroom which functions as an office but needs to serve as a bedroom when our grandchildren visit. Assembly was easy and accomplished by us. It is a very attractive piece of furniture upholstered in Indigo which goes nicely with the cherry office furniture. The custom decorative pillow shams by Ballard add that extra touch.
Date published: 2011-08-13
Rated 3 out of 5 by from nice bed but don't buy the mattress cover The daybed is nice to look at and very easy to put together. However, I was under the impression that the trundle would meet up with the other mattress, but this was not the case. Also I purchased the mattress cover and it does not hug the mattress right. I even tried it with a different mattress. I was constantly trying to have to tuck the corners back down, so now I've replaced it with a regular twin sheet. The cover was definitely a poor design.
Date published: 2015-02-21
Rated 3 out of 5 by from Great Daybed - Horrible Assembly I received my custom upholstered daybed and it looked great. Assembly instructions seemed simple enough, but when we went to assemble it, there were no holes pre-drilled where they were supposed to be. The fabric was covering these areas as well so it was impossible to see if there were holes or sleeves to screw into. At that point we decided to improvise and purchase wood screws and screwed the metal bed frame down to the wooden frame through the fabric in places we thought were appropriate. Quite a disappointing experience for a day bed that cost as much as this did plus over $1000 in custom fabric.
Date published: 2013-07-15
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UM014-Camden Daybed with Trundle

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