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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 54 reviewers.
Rated 5 out of 5 by Very well made, nice fabric, looks sharp I thought the curtain was very well made, the fabric was nice and thick and with the ribbon trim they look really sharp. I sew, but why make anything when I can get this for such a good price?! October 10, 2011
Rated 5 out of 5 by custom made quality This cheery valance dresses up my whole kitchen and beautifies the window facing my back yard. I searched for black and white checks for months before happily finding the exact fabric I envisioned at Ballard. They're expertly pleated using quality material, and I'd be surprised if they ever need to be replaced due to wear. A great find at a great price too. ~ Bravo - Ballard Designs! October 9, 2011
Rated 5 out of 5 by Super Great Buy! Purchased this on sale for a great buy. Fit window as stated, color was right on as far as matching the rest of the bathroom decor. September 9, 2011
Rated 5 out of 5 by Beautiful curtains! These are the best ready made curtains I have ever seen! The quality for the price is outstanding- even my professional decorator was impressed! The style is beautiful and is the perfect touch in my breakfast room. July 13, 2011
Rated 5 out of 5 by Cafe Panels Still waiting to hang them in our new house. The construction quality is excellent and I am looking forward to having them hang in our new kitchen. July 7, 2011
Rated 5 out of 5 by extremely happy!!!!!!!!!!! In the past year and a half I have purchased 3 pairs of the black check panels for the kitchen and great room now I added the cafe panels. The quality of my curtains are amazing. And at such an amazing price Wendy July 3, 2011
Rated 5 out of 5 by Great panels!! Great fabric, hangs well. These fit perfectly in my kitchen/breakfast room and look so elegant yet casual. July 1, 2011
Rated 5 out of 5 by Beautiful and great quality The panels are very nice quality material that hangs beautifully and classes up any window. The thick ribbon at the base of the panels is a wonderful touch. You won't be disappointed with this purchase. June 24, 2011
Rated 5 out of 5 by Excellent quality I love this panel. I wish I had another window in the room to use another one. It is lined and came with the hooks. It is a high quality fabric and looks beautiful in my victorian bathroom. Thank you. June 22, 2011
Rated 5 out of 5 by This is a quality product! I first saw these cafe valances at a friends home. I fell in love with them and ordered them for my kitchen/dining area. These are popular, so I had to wait for them as they had been backordered. They were worth the wait. You can feel the quality of the material. They transformed my dining area into a french cafe! Good price, excellent product. June 21, 2011
Rated 5 out of 5 by Recommend! I love these panels. They are very well made and will dress up any room! I would recommend any one thinking about ordering these to do it! June 8, 2011
Rated 5 out of 5 by French Country Perfect I used the cafe panel 24" over my sink in the kitchen just add a splash of color and warmth. These are beautiful, lined with french pleats... way above what I expected to receive. Some might think with french pleats you have to use some special rod but I used a little cafe rod that cost $3.00 and the look is great! I am so pleased with my purchase. You can't go wrong with this item. I used the 13" vallance over my window in my laundry room to tie the two rooms together. Again great curtain for a good price. May 30, 2011
Rated 5 out of 5 by So perfect! I had been looking at these valances for months, and I'm so glad I finally purchased them! They gave my kitchen exactly the french country charm I was looking for. The quality is excellent, and the color was spot on. I couldn't be happier! May 5, 2011
Rated 5 out of 5 by Perfect Fit!!! This curtain was made for my kitchen window. Great quality and price. April 24, 2011
Rated 5 out of 5 by classic to country I have two kitchen windows with these curtains up on them. Everytime I go into the kitchen it is the first thing that my eye sees. I have had them up for awhile & with spring cleaning I decided to wash them in the gentle cycle & touched them up with my iron. They turned out like new. Did not shrink or lose any pleat formations. Great window treatments. I got the long drapes for my dining room. Love it! April 9, 2011
Rated 5 out of 5 by LOVE LOVE LOVE Buy it! You'll love it! Beautiful quality. Very rich looking. April 9, 2011
Rated 5 out of 5 by Beautiful curtain...hard to hang! Beautful curtains, very well made and heavy fabric. They look great in my kitchen! My only complaints...they have to have a special rod to hang them, which we didnt realize. It has also taken forever to get them, because they were on back-order. It seems like most of the curtains they offer are on back-order!!! April 4, 2011
Rated 5 out of 5 by Excellent quality I love these curtains. Excellent quality and one of a kind. Absolutely no regrets, these will last a life time. Definetely would recommend any purchase from Ballard Designs if you are looking for style and quality. March 18, 2011
Rated 5 out of 5 by Love the Cafe Panels! These cafe panels and valance are perfect in my kitchen. I've received several compliments on the quality and the details. I would definitely recommend these and have already, to others! March 16, 2011
Rated 5 out of 5 by exactly what I wanted and expected. the quality is fantastic at a great price. I love them. exactly what I wanted and expected. the quality is fantastic at a great price. I love them. March 16, 2011
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Product:FD046-Café Panel & Valance

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