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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 54 reviewers.
Rated 5 out of 5 by perfect for my pantry classic pattern, looks great in my kitchen pantry! January 2, 2016
Rated 3 out of 5 by Would love to see a 15" valance I bought the check panels with attached valances years ago and love them. They're beautifully made. The valances attached to the panels are 15" long. It would make sense for Ballard to offer a 15" valance to use at the top of the window in between the long panels. I had hoped these valances might be 15", but they are only 13" and won't work. Just a thought Ballard! August 19, 2015
Rated 5 out of 5 by Perfect Valance I purchased just the valance for my kitchen window. It is incredibly well made and I know it will last for years. Well worth the price and I love how they look. June 29, 2015
Rated 4 out of 5 by Custom look. These have quality fabric and lining and look great in my kitchen dining area. May 17, 2015
Rated 5 out of 5 by So well made! I bought this for a 1/2 bath. This is just so nicely done. The quality is top notch! Such a luxurious feel. The colors are true to the photos. I have yet to find anything that can compare to this. If you have any doubts, put them aside. You will love them. Very easy to hang. I do wish they were made in a way that the clips were not necessary, but this was certainly not a deal breaker. May 16, 2015
Rated 5 out of 5 by Excellent quality! The panels are thick and well-made. They are just as advertised - no disappoint. I've tried several other less expensive sets from various vendors and finally found the right kitchen curtains! February 15, 2015
Rated 5 out of 5 by Beautiful and terrific quality I had been looking for curtains for my kitchen for years. I wanted something that was simple yet classic; these curtains did not disappoint me. The quality is superb. I have had them for over a year and they look as good today as the first day I put them up. And the compliments just keep coming! December 9, 2013
Rated 5 out of 5 by Beautiful I loved these curtains and the quality was exceptional. I just really goofed on the measurements and had to send them back. I was sad! July 3, 2013
Rated 5 out of 5 by Cafe Panel--Valance only Gorgeous, gorgeous, gorgeous! I only purchased valances in the small black check color. The quality fabric is nicely lined giving the valance "substance" and the black grosgrain ribbon creates a classic, finished look. Although they include 7 small hanging pins--this curtain is top heavy and longer pins are required. Additionally, you will need 9 pins per panel if you want the curtain ends supported. I highly recommend this product! July 3, 2013
Rated 5 out of 5 by Exactly what I wanted I have always loved checked/gingham and fell in love with these when I saw them. I ordered the cafe panels for the top portion of my 92" breakfast area windows with wood blinds on the bottom half. Made the room!!! May 29, 2013
Rated 5 out of 5 by Well Made, nice looking, great price - the solution for me I was looking for a small lined curtain such as a valance for an upper basement window media area. When viewing a large panasonic tv, the light streaming in caused a distraction. This valance solved the problem. We close the panel by attaching rings and easily sliding shut and open whenever we want to let light inside. And the curtain is a nice color combination that adds drama to my decor. Perfect :) April 18, 2013
Rated 5 out of 5 by Absolutely stunning! Beautifully made. The details are amazing! The curtains are beautiful. I will order the full length curtains later on. They are quality curtains that you will not find in other stores or on other websites. March 27, 2013
Rated 5 out of 5 by These curtains are awesome I purchased the black curtains for my bay window in the kitchen. They are beautiful and well made. I loved that they are lined. I recently painted my kitchen red and these look great. I did not use the pins it came with because I couldn't find a rod that would work. So I bought black loops with a clip to hang them. They look really good. I would highly recommend these curtains. March 25, 2013
Rated 5 out of 5 by Beautiful Valances I waited three months for these valances and they were well worth the wait! I bought them for my kitchen to get that French Country look. They definitely did the job! The fabric is beautiful and they are very well made. You won't be disappointed! March 17, 2013
Rated 5 out of 5 by High quality curtains Love the checks. Gorgeous. Look much more expensive than they are. Transformed my family room. February 28, 2013
Rated 5 out of 5 by High Quality Material and Great Look This curtain is heavy and is very nice quality. The look is so great as well. The stitching is very detailed with the pleats and otherwise. Great product! October 8, 2012
Rated 5 out of 5 by Adorable! These cafe panels are simply adorable. Great quality and a great price. I purchased the valances for the windows in our stairwell. They look fantastic and are the perfect accent. August 23, 2012
Rated 5 out of 5 by Well made product I ordered the toffee check panels and separate valance for my kitchen and eating area. It matched my oak kitchen cabinets and is neutral enough that I can add some accent colors. I am pleased by the quality of the product. The pinch pleats and the material are similar to custom made panel. I like the coordinating chair cushions, i might order them as well. July 14, 2012
Rated 5 out of 5 by Very high quality! I am very pleased with these cafe panels. They are very high quality in both material and construction. The ribbon detail puts them over the top. I highly recommend this product. June 22, 2012
Rated 5 out of 5 by outstanding! This is the second pair of these curtains that I have purchased. One pair at my old house & now at my new home. The first pair was in black & these are the toffee. The quality of these are beautiful & my two daughters have also bought them for their homes. We all have different styles, but they work with every decor. Best buy, you will love this purchase. June 16, 2012
Rated 5 out of 5 by Fabulous! I absolutely love them, and was surprised at the quality, which is excellent. I have had the small black check cushions on my kitchen stools for 10 yrs (they still look as they did the day I bought them), and just moved to a home where the cafe curtains are perfect for the garden window to close at night, though with the width I had to cut them in half which made them the perfect size for a kitchen window. I also have the 96" panels of the check which frame my bay window, (also cut them in half), the drum shade over the table in the middle of the bay window, and the message board! All in all my kitchen looks charming, and completely coordinated with a oriental style runner of the same black and tan colors, and I couldn't be more pleased. Thank you for adding the cafe's at just the right time for me. April 15, 2012
Rated 5 out of 5 by Decent curtains. I purchased the toffee check valances. They are as described. Good quality, attractive and affordable. March 28, 2012
Rated 5 out of 5 by Perfect for kitchen and nook I love these in my kitchen! I used the small panel over my sink and the pair in the nook area for a fresh updated look. They are extremely well made and look like custom. The grosgrain ribbon trim give them a nice finished look. I think they are well worth the price. March 23, 2012
Rated 5 out of 5 by Surpassed my expectations! The small black check cafe panels surpassed my expectations! The fabric is top quality as is the workmanship in these curtains. I used them in my laundry room, both on a window and on a door window, and what a difference they made to the room. It now is a charming place to work. I hung the valance with the drapery pins provided and the lower panels with rings. The lining affords good privacy and sun protection. I couldn't be more pleased with my purchase and with Ballard's customer service, and would absolutely recommend the cafe panels and Ballard Designs. February 11, 2012
Rated 4 out of 5 by Cafe Panel is just what I needed They fit perfectly in my kitchen. I'm very happy with the quality. February 8, 2012
Rated 5 out of 5 by A check for this one! The tan and black check valance was a winner for my kitchen. February 2, 2012
Rated 4 out of 5 by Great quality; looks custom; short I love this cafe topper. The colors are warm: black and khaki and the fabric is thick extremely well constructed. My only problem - and I knew the length when I ordered them - was that they are shorter than they might appear. My kitchen window is large and the topper is a little drawfed. January 11, 2012
Rated 5 out of 5 by Excellent quality fabric and trim rival custom made curtains! I am very pleased with the cafe valance I ordered from Ballard Designs. The excellent quality fabric and trim rival the custom made curtains I have elsewhere in my home! The rich colors are eye-catching. I would highly recommend this valance to anyone looking for a custom look on their windows! January 1, 2012
Rated 5 out of 5 by Great panels and drapes - custom look I used the full length drapes in my family room and the cafe panels in my adjoining kitchen. I love these drapes! Good lining, good quality sewing - I actually took the pleats out to use on wider windows and they look great. November 27, 2011
Rated 5 out of 5 by Quality of product exceeded my expectations. The quality of these valances exceeded my expectations. They are fully lined. The hooks were included which made it easy to hang them on a standard curtain rod. These valances add the perfect finishing touch to my kitchen. October 12, 2011
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Product:FD046-Café Panel & Valance

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