If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
Please make your personalization selections below including entering characters (remember to scroll to ensure you are viewing all available options).
You have non valid characters in the {0} field.
The min length for the {0} field is {1}.
Please choose a {0} entry.
Personalization cost: {0}/each
Select Option:OptionsPersonalize: (You can add personalization to the item)PERSONALIZE THIS ITEMEDITQuantityPrice:Zoom Product DetailsItem#View ImagesItem:Tell a FriendEmail A SpecialistLive ChattruefalsefalseAdditional ViewsLarger ViewAvailabilityEmail A SpecialistAdd to wish ListADD TO CARTUpdatePrice Range:Additional Information:Zoom ViewerCloseBallard DesignsWe apologize, but this item is no longer available.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
[pdpTemplateTrigger]
{
"pageProduct":
{
"categoryId":"37425",
"categoryName":"Wall Clocks",
"categoryLangId":"-1",
"categoryViewName":"ProductGridView",
"categoryOnSale":"null"
,
"giftbox":false,
"productDetailTargetURL":"/caf-26eacute-3b-clock/accessories/wall/clocks/11922",
"targetURL":"/caf-26eacute-3b-clock/accessories/wall/clocks/11922",
"prodId":"11922",
"partNumber":"p_AT459",
"mfPartNumber":"AT459",
"prodName":"Café Clock",
"minimumPrice":99.0,
"maximumPrice":99.0,
"minListPrice":0.0,
"maxListPrice":0.0,
"currencyCode":"USD",
"xPriceLabel":"null",
"longDesc":"Artwork is hand-decoupaged on the reverse side of a glass face, creating a unique translucent quality. The apple green center is accented with a black damask pattern and pierced black hands. Roman numerals mark the quarter hour. Battery operated (batteries not included).<br/><br/>Clock features:<br/><ul class=\"ballardlist\"><li>Decoupaged onto glass face</li><li>Glass lends a translucent quality to the image</li><li>Apple green background with black damask pattern</li><li>Roman numerals mark the quarter hour</li><li>Battery operated</li></ul> <br/><br/>",
"bundleLeadMFPartNumber":"",
"bundleLeadThumbNail":"",
"field1":"",
"buyable":1,
"published":1,
"startDate":"2008-03-25 06:50:00.0",
"endDate":"2028-03-20 06:50:00.0",
"definingAttributes":
[
],
"restrictedCountries":
[
],
"productAdditionalInfoTabs":
[
{
"tabIdentifier":"Additional Product Info Tab 1",
"tabValueReferenceNumber":91170,
"tabHtmlValue":"<br><b>Dimensions:</b><br>Overall: 12\" Diameter X 1\"D</b><br><b>Construction:</b> Made of glass and paper with a clock mechanism.<br><b>Country of Origin:</b> USA<br><b>Additional Information:</b> To clean, hand wipe."
},{
"tabIdentifier":"Additional Product Info Tab 2",
"tabValueReferenceNumber":91172,
"tabHtmlValue":"<a href=\"/wcsstore/images/BallardDesigns/pdfs/OP240.pdf\" target=\"_blank\">Click here</a> for safe hanging techniques and tips on wall decor placement."
},{
"tabIdentifier":"Additional Product Info Tab Name 1",
"tabName":"Specifications"
},{
"tabIdentifier":"Additional Product Info Tab Name 2",
"tabName":"More Details"
}
]
,"descriptiveAttributes":
[
{
"sequence":0.000,
"name":"BazaarVoice - Number of Reviews",
"value":"1"
},{
"sequence":0.000,
"name":"BazaarVoice - Rating",
"value":"2.000"
},{
"sequence":0.000,
"name":"Description Metatag",
"value":"Cafe Clock: Artwork is hand-decoupaged on the reverse side of a glass face, creating a unique translucent quality. The apple green center is accented with a black damask pattern and pierced black hands."
},{
"sequence":0.000,
"name":"Keyword Metatag",
"value":"Cafe Clock"
},{
"sequence":0.000,
"name":"Tag 1",
"value":"Online Only"
}
],
"entitledItems":
[
{
"itemAvailabilityDate":"2012-06-13 00:00:00.0",
"itemAvailableInventory":0.0,
"buyable":1,
"published":1,
"onSpecial":"0",
"prodId":20758,
"partNumber":"i_AT459 12",
"listPrice":99.00,
"contractPrice":99.00,
"definingAttributes":
[
],
"descriptiveAttributes":
[
{
"sequence":0.000,
"name":"Cannot be Gift Packaged",
"value":"1"
},{
"sequence":0.000,
"name":"Cannot have Gift Message",
"value":"1"
},{
"sequence":0.000,
"name":"Drop Shippable",
"value":"1"
},{
"sequence":0.000,
"name":"Item Availability Message",
"value":"Available 06/13/12"
},{
"sequence":0.000,
"name":"Minimum Ship Method",
"value":"02"
},{
"sequence":0.000,
"name":"Promotion Qualification",
"value":"1"
}
]
}
]
}
}
1Artwork is hand-decoupaged on the reverse side of a glass face, creating a unique translucent quality. The apple green center is accented with a black damask pattern and pierced black hands. Roman numerals mark the quarter hour. Battery operated (batteries not included).
Clock features:
Decoupaged onto glass face
Glass lends a translucent quality to the image
Apple green background with black damask pattern
Roman numerals mark the quarter hour
Battery operated
The quality of the clock is fine, however, the color is not as it appears in the picture, the border is not white and does not have the nice contrast; it's just a general greenish color all around with black detailing. Also, it is very hard to read, the black hands blend in with the black detailing. The glass also creates too much glare.
+8points
10of12voted this as helpful.
Was this helpful?helpful10unhelpful2http://reviews.ballarddesigns.com/0011-en_us/AT459/review/16744/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FAT459%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
