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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Burlap Panel with Fringed Valance 4.8 5 49 49
These curtains are gorgeous!!! These curtains are beautiful. I bought the valanced fringed for my living room and the fringed bottom drapes for my family room. They are very rustic, but also elegant, nicely lined, they hang well, they are heavy drapes and they look amazing. I am so pleased with these. The only warning I will give you beyond the smell, which does dissipate, is that they shed like crazy. Try to shake them outside vigorously prior to putting them in the house. I wouldn't trade these for anything, they made my room look beyond gorgeous. Thank you Ballard! February 23, 2012
simple and elegant I am really pleased with these panels. They are casual enough for my family room but elegant enough to give it a little lift. I love things that are "rugged" yet "chic" at the same time. Very nice, I would highly recommend!!! February 9, 2012
love my new curtains! The burlap curtains go perfect with my bedroom decor. They did not have any smell as described in other reviews. I am so pleased with them even my husband noticed them. February 2, 2012
Beautiful curtains These are very attractive and true to the SWATCH - take advantage of that offer from Ballard's because the color on the screen or in the catalog is not accurate. They ironed well too - heavy though so they need a substantial pole and center support. I love them. January 12, 2012
Casual, but still tres chic! I thought these might be too casual for my living room, but the fringe dresses them up! I found them to be extremely well-made, especially for the price. They drape well (after ironing with a lot of steam to get the wrinkles out) and look beautiful. They are perfect! December 27, 2011
Love the natural look and the fringe valance adds a decorative touch. These curtains look great in my master bedroom. I love the natural rustic look of the burlap, but the fringed valance gives the perfect touch to dress them up. Since this is burlap, you do have to work with them if you want to get them to hang with folds. I put the folds in where I wanted and then tied them this way for several weeks to get the folds to stay. Initially they have a strong odor, but it fades with time. December 14, 2011
GREAT CURTAIN LOVE THE CURTAINS AND WOULD RECOMMEND THIS PRODUCT. December 9, 2011
Elegant!!! Love love love these beautiful panels!!!!!! My hearth room is complete and warm and inviting!! These are by far my favorite purchase from Ballards!!! November 30, 2011
I recommend these drapes I put these in our breakfast, and living area and they just made the rooms look gorgeous. The panels have a soft fabric backing and are heavy weight, very nice! November 23, 2011
A Great Purchase! I was VERY please with these panels. I initially wasn't sure about using Burlap curtains, but loved them once they were up. They are a great neutral,go with most design styles, simple, but still make a statement. They are lined, but a little light still comes through. They are the quality you would expect from Ballard and at a fair price. September 22, 2011
I was very pleased with the quality of these burlap panels considering the low price. After hanging the panels, I was happy to see that they have totally changed the look of my townhouse's living/dining area. Also, I like that the panels are lined, have generous headers and hems, and the fringe gives them a finished looked. Thanks Ballard Designs for your creative approach to interior design. September 14, 2011
burlap bedroom I absolutely love these panels! They are nicely lined and look fabulous in our guest bedroom. I also have the matching bed skirts.. so now the room is stylish and complete. September 9, 2011
Perfect touch of casual class I bought these panels for my bedroom. They add just the right touch of casual elegance. The burlap had a strong smell right out of the package. It took a couple weeks for the smell or burlap to fade throughout the house. Very happy with my purchase though! August 7, 2011
This product has character. Very different. The fringed valance drapes are very different that's why I picked them. They add so much warmth into my family room. I also have the fringe drapes for my sliding glass window, the fringe is on the bottom, sharp. I have had for 11 years just blinds on my windows, what a huge difference. The price was great I received 15 % off everything, I was happy about that. March 26, 2011
Love This Panel Very full and nice. Ordered them at Ballard's Backroom. The sales team was great and so helpful. They look wonderful and offer a very updated look. Everyone loves burlap right now. March 23, 2011
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Product:FD058-Burlap Panel with Fringed Valance
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