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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 100 reviewers.
Rated 5 out of 5 by Good quality. I love this board. I bought the large size to fill a blank wall over a desk. It brings interest to the room without being too busy. Excellent quality. No problems hanging it. February 20, 2014
Rated 5 out of 5 by Lovely Board Gives classic sophistication to a bulletin board. Glad I did not settle for less. February 1, 2014
Rated 5 out of 5 by Substantial & ready to hang Much more substantial than I expected, a good solid 1 3/8" thick & with D ring hangers already attached for hanging. Even came with a handy reference sheet on different types of wall installation/hangers/mountings, which I found unnecessary for this item (2 picture hangers on drywall & I was good to go); however I will save it as a guide for future use on other things. January 30, 2014
Rated 5 out of 5 by Burlap Elegance Heavy duty and is much nicer than I expected. The pins go in easily even though it's as heavy as slate. I love it and the studding makes it very appealing to look at. January 16, 2014
Rated 5 out of 5 by Great quality! I was very surprised at how sturdy this message board is. It has a clean polished look but is very functional and is made of great quality materials. January 13, 2014
Rated 5 out of 5 by Excellent message board Much better than cork. Attractive and holds push pins firmly. Well worth the money. January 8, 2014
Rated 5 out of 5 by Love the look of this bulletin board! It looks great in my home office. Had hangers on the back, so it was easy to hang. Very sturdy and well made. Thick enough so my push pins stay in well. December 29, 2013
Rated 5 out of 5 by Love this message board! Very well made and great style I love this product. So glad I purchased this. I have it above my desk and it looks great. It's super well made, really classy looking! I would recommend it to anyone. December 3, 2013
Rated 5 out of 5 by Well made and handsome. I am very pleased with these burlap message boards, they look great in my office. They add warmth and texture to the walls and the burlap keeps the tack holes from showing so it continues to look great. November 24, 2013
Rated 5 out of 5 by Love the simplicity This board is perfect for my kitchen. Love the simplicity and the look of burlap. November 7, 2013
Rated 5 out of 5 by Great for kids art work Needed a grown up space to display their artwork - I had to hire a handyman to hang since it was so heavy but it adds a lot of style to the room! November 2, 2013
Rated 5 out of 5 by Exactly what I was looking for! The quality of this burlap message board is top-notch. It is so sturdy and wrapped perfectly with detailed nail heads. I love it!! It fits perfectly (I ordered the large) in the space in my laundry room. Perfect for all my travel trinkets, pictures, notes, etc. I'm very pleased with my purchased and can't wait to fill it with my treasures. Note, that no hardware comes with this piece. Enjoy!! October 31, 2013
Rated 5 out of 5 by Perfect office board! After searching high and low for the right size and shape, I found this small size burlap bulletin board to hang on the back of my desk. A great place to pin photos, notes, reminders, etc. Sturdy, well-made, and easy to put up. Push pins keep items in place. October 24, 2013
Rated 5 out of 5 by So cute! Love my burlap covered board! Just as I expected. Very well made. October 23, 2013
Rated 5 out of 5 by Quality Product The middle size looks nice hanging on my home office wall. I post pictures, seasonal decorations and other fun items that my family and friends can relate to when they visit me. October 21, 2013
Rated 5 out of 5 by Love it!!! Very well made, rustic/industrial look, easy to hang. Just a bit heavy, but I guess it's part of being well made. October 19, 2013
Rated 5 out of 5 by Made well I wish I had bought a larger size. It is a very nice message board. October 7, 2013
Rated 5 out of 5 by Wow! I bought two and was super impressed with the quality of the boards: beautifully constructed, great looking material, and a terrific value. My only advice would be to include hanging material. These boards are solid and heavy, and while my husband is very handy, other people might not have been able to hang them as easily. October 6, 2013
Rated 5 out of 5 by Great for art! I bought this message board for my teenage son who wanted to make a collage of art and he loved it. I loved it too because it was sturdy and good looking. I ordered the largest size and it was just the right fit for the wall in his room. This product turned out to be a work of art itself! October 5, 2013
Rated 5 out of 5 by Sturdy and chic . Especially like the nail-head design. Sturdy and chic. I especially like the nail-head design. September 25, 2013
Rated 2 out of 5 by Extremely heavy While these seem well made, they are extremely heavy (for medium & large). When I read that they were "Made of engineered hardwood", I was expecting something heavier but not this heavy. Even w/ wall anchors, I'm personally not comfy hanging them on drywall or plaster/lathe w/o dealing w/ finding the studs. I was not planning on hanging them in a spot w/ a stud in the wall so these boards are going back. Also, they have an unpleasant, heavy odor straight out of the box. I appreciate the "Bring Home Ballard" risk free return policy, however. September 21, 2013
Rated 5 out of 5 by Looks even better in real life... well constructed, sturdy, excellent attention to detail. September 14, 2013
Rated 5 out of 5 by Well made and stylish....for a bulletin board. This will be mounted outside under a plexiglass cover in a hot and humid envionment so only time will tell if is durable under those conditions. September 13, 2013
Rated 5 out of 5 by Just right This bulletin board is just what I was looking for. The burlap and nail head trim make it especially attractive. September 8, 2013
Rated 4 out of 5 by Keeping the family organized! I really love this message board; perfect in my kitchen. September 1, 2013
Rated 5 out of 5 by Looks Great and Its Well Made I bought the smallest burlap board for a specific place in the house. It looks elegant and yet it's functional. Very nice product; don't hesitate. August 30, 2013
Rated 5 out of 5 by Pillows a great accent! A good value, with embroidery - could not pass up! July 1, 2013
Rated 5 out of 5 by Quality The burlap message board is better than I expected. Excellent Quality!!!! Packaging was perfect also. June 27, 2013
Rated 5 out of 5 by better than picture I love the texture and the nails. We use it for so many different purposes. I am going to buy more in different sizes. May 30, 2013
Rated 5 out of 5 by Love it! This is the second burlap board that I have for a client, the other for myself. It is sturdy, well made and timeless. May 23, 2013
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Product:WC157-Burlap Message Board

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