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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.6 out of 5 by 19 reviewers.
Rated 4 out of 5 by Quality Drapes! I fell in love when I first saw these, but then I saw the price (reason for 4/5 stars)! But, I saved up and bought 2 panels. I was nervous I would need 4 to cover my sliding glass doors, however, the panels are so thick and lengthy that 2 was plenty! So, the cost sort of worked out! Also, the damask design appears very white in the image, however is a very pretty ivory/beige in person. I've attached my image. I added burlap ties around them as well. Def. purchase! September 29, 2013
Rated 5 out of 5 by Great look! I love these drapes and have them in two bedrooms! I needed to have one set of panels be a bit longer so I called customer service to ask about exchanging my 84 inch panels for the 96 inch panels. So disappointed to hear that the 96 inch panels are gone. Rather than make another choice I attached some burlap fringe to match the Ballards burlap fringed dust ruffle and it looks great. One room has Ballards whitewashed twin headboards against grayish walls and the panels are especially beautiful with them. If you are considering these panels do not hesitate to buy them or you may miss out. March 28, 2013
Rated 4 out of 5 by Overall very pretty I really do love the curtains and they look very good up. However for the price they did not come with tie backs - very annoying and disapointing. Also the design is not in the same placement on every panel. The design is off about three inches from the top seam line so when hung there is a noticable difference in the pattern. Fortunately of the six panels I purchased I managed to get each window about the same. Again for the price annoying. Also these look much better in person than in the picture. February 12, 2013
Rated 5 out of 5 by Gorgeous! I was also very hesitant about these panels. I did not want to purchase them and then have to bother with a return because they were different than advertised. When they arrived, my husband immediately thought I had made a poor choice. However, after hanging them and adding finishing touches he loves them! The picture does these panels no justice!!! Absolutely worth every penny! July 18, 2012
Rated 5 out of 5 by Love the crewel work I really love the weight of the panals and the crewel work is wonderful against the texture of the burlap. They look wonderful in my office. July 3, 2012
Rated 5 out of 5 by Casually elegant and exotic All the other reviews are spot on--these are heavy, quality made and unique. I'm trying to make my living room inviting to use, and these are perfect. I got the 108" length to cover double French doors with transoms. I'll hang them with iron rings instead of the rod pocket for easy opening and closing. My friend did this with her plain burlap panels and they look great. June 22, 2012
Rated 5 out of 5 by Better than expected!! I have been looking FOREVER (7 years!) for the perfect panel for my dining room. I have found it!! I wanted something nice for the dining room, but not too formal because they are on sliding glass doors that are used pretty regularly that opens to the pool. The embroidered pattern is absolutely beautiful and very unique. Expect compliments galore! I have the panels against mustard colored walls and Jerusalem gold stone floors... June 1, 2012
Rated 1 out of 5 by They looked nice but weren't the right length I ordered 1 panel and loved it. It was the perfect length, and it looked great in the room. I then ordered the remaining 3 panels, and the length of those panels ranged between 94-95 1/4 inches. Looking at all 4 panels together, it was clear that they were different lengths. I returned the 3 panels and ordered 3 more. Same problem. I returned the next set of panels and ordered 3 more. Same problem. I finally just gave up and sent them all back. May 12, 2012
Rated 5 out of 5 by well worth the price I was hesitant to buy these since they are somewhat expensive and I needed 8 panels. When they arrived I realized they are actually a bargain since they are so beautiful and are of a high quality fabric with a great texture. I love how they dress up the windows in our new family/media room without being too formal. Bought some throw pillows to match- perfect look with our chocolate sectional. April 7, 2012
Rated 5 out of 5 by Beautiful drapes...great texture, weight and design...I love how the curtain texture changes with sunlight! Beautiful drapes...quick delivery...I also purchased the Burlap fringed bed-skirt which goes together nicely with the drapes. I never before ordered furniture from Ballard but I was completely happy with the Louis bed and foot-board I ordered. The construction and old world finish is excellent. The bed is much nicer in person. I will be shopping with Ballard again soon. February 25, 2012
Rated 5 out of 5 by Even prettier than in the catalog! These panels are really pretty, and they have a thick linen lining which makes them hang nicely on the rod and truly does filter the light yet does not block the light entirely. I am very pleased with the quality of the panels. January 30, 2012
Rated 5 out of 5 by I love my new curtains! I love these because they are different than anything I have ever seen. They add texture and design to a room but remain neutral. These panels add a wonderful and perfect finishing touch to my familyroom. January 27, 2012
Rated 5 out of 5 by looks great! These curtains completed my room; I love them. I have them in my breakfast area (with the burlap chandelier cord cover) and in the adjacent living room, I have Ballard's chocolate fringe burlap curtains. They compliment each other well! If I had to find one negative, it would just be that these are so fabulous that they were on backorder forever. But once they arrived, they were great. January 26, 2012
Rated 5 out of 5 by Awesome as always! I am an avid Ballard customer. These curtains are fabulous and French country chic! They were back ordered but came earlier than the estimated wait time. The quality is excellent. The embroidery gives them a dressier feel. The bottoms are weighted so they puddle beautifully at the bottom. January 26, 2012
Rated 5 out of 5 by Gorgeous! They are sturdier than I expected (due to the burlap material) but somehow are still very elegant. They do a great job blocking the sunlight as well. I have them against a gray/blue wall and it goes perfect. September 14, 2011
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Product:FD073-Burlap Crewel Damask Panel

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