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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Bunny Williams 16-Piece Campbell House Dinnerware Set 4.6 5 5 5
Beautiful dinnerware! I ordered two 16 piece sets of the dinnerware. I had to wait almost 3 months to receive them as they were out of stock but they were worth the wait! These are lovely dishes, easily dressed up or down for everyday or dinner party use. The dishes were very well packed -- no breakage or chips. I love they are not matchy-matchy but rather compliment each other and that makes it easier to introduce other pieces to your table -- either heirlooms or newer serving dishes. These are truly fun dishes and great sizes!! April 22, 2015
Bunny Williams Campbell House dinner plates I purchased 8 of the Bunny Williams Campbell House dinner plates. They co-ordinate beautifully with my existing dinnerware which I can no longer find. The blue is almost identical. January 22, 2015
Set is most attractive. I like the plates-very attractive. However, the rims (edges) are slightly "wavey". This is noticeable when plates are stacked at eye level--not when table is set (or looking down at plates). I talked to customer service, and, I sent one set back but the new set was the same. December 12, 2014
We love these dishes! We bought 2 sets each of the dinner plates, salad plates and bowls. They are just beautiful and we are very happy with them. We would love it if Bunny Williams would add smaller bowls to the collection as well. We love the bowls we bought because they are wide and shallow - great for soups, pasta, and salads. It would be nice to have coordinating bowls that are more suitable for ice cream, cereal etc. We would definitely recommend these dishes to anyone for their beauty and great quality. December 4, 2014
  • 2015-04-27T08:14:05.846-05:00
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Product:BD461-Bunny Williams Campbell House Dinnerware Set
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