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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.4 out of 5 by 61 reviewers.
Rated 5 out of 5 by Beautiful floor lamp This floor lamp looks great in my living room next to my reading chair. It will go with a variety of room styles. Classic looking! July 13, 2015
Rated 5 out of 5 by Beautiful lamp This lamp was so easy to assemble and has a lovely patina finish. I especially like the clear electrical cord to plug in. So much nicer than black or brown. Glad I updated the floor lamp in my living room. July 12, 2015
Rated 3 out of 5 by Fewer features than older models Our daughter has a lamp from Ballard that looks just like these, and that's what we thought we were ordering. Hers, however, has adjustable height -- a feature we wanted -- but ours do not. We probably would not have ordered had we known this, but the lamps are okay, and it is a hassle to return ship, so we'll keep them and just wish they were what we had wanted. April 3, 2015
Rated 4 out of 5 by Good sturdy lamp I had to get 3 of these lamps. The first two I purchased from my local Ballard store. The two had some kind of defect that made the finish in places look rusty. They were apparently from a bad batch. The wonderfully helpful manager at my local Ballard store returned them without question and ordered me a new one to be delivered to my home free of charge. The third one was perfect. I wanted a sturdy brass lamp to go over a rocker in a nursery. I didn't want something that could easily tip over and hurt my child. It's perfect- sturdy and just the right height for a reading chair/rocker. The price was better than anything else I saw in my search too. March 2, 2015
  • 2016-04-27 T07:15:43.454-05:00
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Product:LL251-Bradley Task Floor Lamp
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