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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Bourdonnais Desk 4.2 5 18 18
This is not only a desk, but a beautiful piece of furniture! This desk was purchased for the office area in our home. It sits in an area that has an open plan design so it's visible upon entering the home. Because this desk is such a wonderful looking piece of furniture, I'm proud to have this be seen by anyone who visits. There is no doubt this is a sturdy, high quality desk that will stand the test of time with its classic design! March 21, 2014
Love it, love it, LOVE it! I bought the Belgium Oak version of this desk and I absolutely LOVE it! The finish is rich and trendy and adds a sophisticated touch to my home office. It seems very well made with nice, solid, wood components. I was originally a little reluctant to order it because of the price, but now that I have it I feel that it was well worth it! There was nothing else out there that had the style that this desk offers, so since my heart was set on this style I went for it - glad I did. April 7, 2013
great desk Thought this desk was great, sturdy, easy to assemble. October 25, 2012
Everything I wanted in a desk We just moved and I finally have a very small room, 11x11, to call my own office. The open leg work doesn't take up space visually, so the desk does not overpower the room. I'm happy with the stained finish, the look and the size. The desk arrived within 2 weeks of my order date and I was a little nervous about assembling it alone (I call 911 if my husband picks up a screwdriver) but it only took about 10-15 minutes per leg. I did have to wait for my husband to help me turn the desk right side up and place it against the wall because it is a heavy piece. It looks awesome and I love it. October 24, 2012
Happy with purchase I received this desk about a week ago. The delivery crew was exceptional. They were supposed to just deliver it through the front door, but brought it into the room for me, helped my unbox it so that I could inspect all the pieces and were very, very pleasant and helpful. I love the desk. It is very sturdy (heavy!) and was a piece of cake to put together. Maybe it took 15 minutes. My one and only complaint is that I wish the keyboard drawer was wider. There is not enough room for a standard keyboard and a mouse (although it is plenty big and deep for the keyboard. Not a big deal, but it would be nice. I am taking the advice of others and ordering a glass top to preserve the top of the desk. I was quoted a price of $115 from a local glass shop. I would definitely recommend this desk! April 24, 2012
Beautiful desk but has some issues Like the looks of the desk but have already seen a split surface on the top of the desk on the lower left side. Runs about an inch in from the edge and is approx 18" long. It continues to grow daily. Also the legs were packaged very well and no evidence of any fork lift damage, etc. but the right desk leg had obvious nicks through the paint. The Quality Control on this item is poor. April 9, 2012
beautiful and functional I've had my desk for about 3 weeks and am completely satisfied, the construction is solid and overall the piece is very heavy - don't expect to attach the legs or postion the desk without a helper. The Belgian Oak color is unique -exactly what I was going for as the other pieces I purchased are black. The contrast is striking. The desk top is a bit taller than my older desk so I'm adjusting to that. December 12, 2011
Quality concerns Although I love the look of the desk and it is sturdy enough after setting up, I was very disappointed in the quality for the cost. After putting it together and setting it upright, one of the legs broke since it was screwed into particle board. For the cost, the entire thing should have been made of wood. August 24, 2011
This desk has a great look and is well made. The desk has a large work surface. Based on other reviews I ordered a glass top to protect it from scratches. It is very solid and its elegant design offsets the fact that it is so sizeable. It is perfect for my Home Office. Note: It is very heavy and you will definitely need help to move the top and assemble the desk. July 22, 2011
Love it! This desk is beautiful and good quality piece of furniture; very heavy/solid wood top. It makes a very nice addition to our home. Assembly was easy. Pay the extra for the in home delivery and to take the packaging away, if you can. The box is quite heavy and there is a lot of cardboard/packaging. July 18, 2011
Great desk! I bought this desk for my son. It is large enough to put his TV and computer stuff on it. He loves it and now my other son is putting in for one. It's well built and looks great in his room. July 7, 2011
Well-made desk! This desk is solid, has thoughtful details (removable compartments inside drawers, quality hinges on keyboard drawer) and is beautiful, to boot. I highly recommend it. July 6, 2011
Discuraged at poor quality. I purchased this desk about two years ago. I loved the style and sturdy weight of it. However as I assembled it, I noticed a lot of poorly painted areas as well as some fine cracks in the paint. Now - two years later - the paint has chipped to reveal a crack in the keyboard drawer slideout on the bottom about 2 1/2" from the front. The crack is all the way through the wood and runs the entire width of the drawer from left to right. I fear it will completely break off soon. I expected a $1000 desk to last a lot longer than 2 years. I would NOT recommend this product to a friend. March 29, 2011
Exceptional Quality I'm incredibly pleased with this product. I bought the desk, the lateral file cabinet and two side tables. The quality is exceptional. It adds a 'richness' to my home office that was unexpected. Katie March 16, 2011
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Product:MO201-Bourdonnais Desk
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