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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 49 reviewers.
Rated 5 out of 5 by Very pleased with the quality. This is a very high quality piece of funiture. It arrived in perfect condition as it was extremely well packaged. We bought it to store our stereo, DVR and computer related electronics in our living room. There is ample storage space and it looks very nice in the room. September 2, 2015
Rated 5 out of 5 by Bourdonnais Bookcase is striking and well made This bookcase arrived in perfect condition and I was very pleased with the finish and craftsmanship. It surpassed my every expectation. I ordered the Belgium Oak finish which is very well applied having a glazed look in the catches of the cabinetry. I am considering ordering another one for a different area in the house in the Mahogany finish. You won't go wrong with this purchase. July 16, 2015
Rated 5 out of 5 by Very nice piece. As described. Very happy. Item as described. Delivery two days later than originally scheduled. Will order other items in the future. June 5, 2015
Rated 5 out of 5 by Excellent quality I am very pleased with the quality and look of this bookcase. Excellent value. April 21, 2015
Rated 5 out of 5 by Great quality Always enjoy the craftsmanship from Ballard's product line. December 13, 2014
Rated 5 out of 5 by Great Bookshelf This bookshelf is very nice and s great value for the money. It has great style, is well made, has a nice painted finish and even has level adjustment. I highly recommend this bookcase. December 12, 2014
Rated 5 out of 5 by Well Built! This bookcase came in one piece, and it is beautiful. I was nervous after reading some reviews but I am completely satisfied with this product! It is very sturdy and well built. November 21, 2014
Rated 5 out of 5 by Well built Received in a timely fashion, driver were no help in getting unit in the house or unboxed. Very well constructed. October 26, 2014
Rated 5 out of 5 by very well made and stylish EXACTLY WHAT I EXPECTED FROM BALLARD!LOVE IT!!!!!! October 9, 2014
Rated 5 out of 5 by Beautiful and great quality Shipping / packing was impeccable product is beautiful and great quality June 11, 2014
Rated 5 out of 5 by I am pleased with this piece as it fits just as I imagined it. I am pleased with this piece as it fits just as I imagined it. May 21, 2014
Rated 5 out of 5 by Beautifully finished piece I am very happy with the quality and look of this piece. It is exactly as described and looks just as I thought it would in my living room. I am also pleased with the fact that it arrived as stated and I did not have any assembly required. This is as close to buying furniture from a brick and mortar store as possible. March 26, 2014
Rated 5 out of 5 by Just as pictured, high quality This bookcase looks just like the picture and best of all came fully assembled! January 29, 2014
Rated 5 out of 5 by Well Made-Good Value Great product, well made and good value because it was on sale. Loved the fact that no assembly was required. Incredibly sturdy. It was delivered right inside the house. I just wish a "white-glove" service had been available to un-box and carry the bookcase upstairs. Really great piece of furniture. Will probably purchase more. September 19, 2013
Rated 4 out of 5 by Excellent design, well packaged Received two of these very large packages. The product is fully assembled. Just wrestle out of the carton and stand them up in place. Beautiful design. just a couple of flaws in the finish which aren't enough to bother anyone, but are noticeable if you look. July 18, 2013
Rated 5 out of 5 by Excellent quality & true to picture I was really hesitant about buying furniture online, but after reading consistently great reviews, I bit the bullet and bought a set of the Bourdonnais Bookcases in Mohagany. They came pre-assembled (which I loved), they were very well packed and they surprisingly have 4 levelers on the bottom so that you can level the bookcases on uneven hardwood floors (which I did!). They also come with brackets to secure the bookcases to the wall, so that top-heavy items won't tip the shelving, but I haven't installed that. These bookcases help complete my keeping room area and give me a beautiful place to display my favorite books and other nick-nacky, antiquey things! I <3 these bookcases!! Now I just need to complete my wall art and I'll be done! May 17, 2013
Rated 5 out of 5 by Great quality It's very solid and very attractive. Exactly what I expected from the photos. No assembly required was nice too. March 28, 2013
Rated 5 out of 5 by Beautiful bookcase Unique & beautiful! Packed well & delivered professionally. Easy enough to remove from box alone and move a short distance. Love the finish. March 27, 2013
Rated 5 out of 5 by Glad I bought this product I love the bookcases. They are just what I was looking for. Being open in the back and on the sides provides an openess and makes the room look bigger and provides nice design. Bookcases are well made. March 21, 2013
Rated 5 out of 5 by The most elegant addition to a room I loked for the right bookcase for such a long time before finding the Bourdonnais bookcase. It's such a striking piece of furniture and big enough to support larger art books as well as objects. It adds elegance to a room without taking all the attention. The bookcase arrived without a scratch, well packed, already assembled and was a breeze to move with two people. Highly recommended! March 16, 2013
Rated 5 out of 5 by Awesome Bookcase I have had my eye on this bookcase for over a year, and I finally purchased it in black. I love it. It looks exactly like it is pictured and the quality is great. February 21, 2013
Rated 5 out of 5 by Great quality Exactly what I was hoping for. Came in a huge, well packed box. Very good quality. February 3, 2013
Rated 5 out of 5 by Stunning piece! Our bookcase just arrived and it exceeded our expectations! This is a gorgeous, well crafted piece of furniture. The Belgian Oak finish is elegant and the shelves are ample and wide, yet it looks light, airy and artistic. December 9, 2012
Rated 5 out of 5 by Fit the bill exactly! The bookcases are so good looking and are even better than I had anticipated. The quality and sturdiness is beyond what I expected, and the finishing and details are excellent. Could not be happier, ordered on Saturday am and arrived post hurricane 4 days later!! November 29, 2012
Rated 1 out of 5 by Product is unfinished on top! BIG DISAPPOINTMENT! I bought this bookcase for my 2-story family room. Sadly, it's unfinished on top and this can be seen. First, there's no piece of wood on top, and second, the interior of the crown and top of the uppermost shelf is unfinished. At least if there was no top, the wood showing should have been finished. BIG DISAPPOINTMENT! It's much too large to pack up again and return so we're trying to stain/paint the exposed wood to match. November 25, 2012
Rated 5 out of 5 by Elegant, sleek, perfect! Well wrapped, arrived on time....but, the piece is LOVELY and well made and exceeded my expectations! I will buy the matching bookcase now! October 7, 2012
Rated 5 out of 5 by Beautiful Bookcase I researched and researched for the right bookcase for my office, so glad my choice was the Bourdonnais Bookcase! It was exactly what I was looking for and has really complimented my office space. Wish I could fit two in my office space! July 15, 2012
Rated 5 out of 5 by beautiful and well-made bookcase We purchased this bookcase for my office (along with several other items from Ballard) and I just love it. It's a great size and is extremely well-constructed and sturdy. I especially love the X back and side details that make it more interesting than most bookcases and allow for open viewing of the items and books displayed. The black is a rubbed black with reddish undertones that show through at the edges. It looks great with the table and chairs we also purchased from Ballard. Highly recommend this piece. July 11, 2012
Rated 5 out of 5 by Just what I expected! I love the bookcases...they arrived in great shape. They were just what the pictures showed. I love the airy feel with the open sides. They are great for books or collectables. June 1, 2012
Rated 5 out of 5 by Good value, attractive The sleek design and sturdy construction make this bookcase an excellent value. Whle it is made of pine, it has the appearance of a much higher end piece of furniture. I have had the piece a few weeks and I very happy with my purchase. March 8, 2012
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Product:MV206-Bourdonnais Bookcase

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