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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Bornova Side Table 4.4 5 73 73
Love this table! I really liked it in the catalogue, but in person I loved it! It is extremely beautiful in my living room...just the perfect touch between my two fireplace chairs. Well made. I would highly recommend this product. August 30, 2011
good looking happy with my tables, very easy to move around my family room for many many looks and situations. July 22, 2011
Great size, very sturdy Like: size, durability, color, functional Dislike: the woven wood on the sides is slightly rough and not polished like the top July 7, 2011
A beautifully unique product I was looking for side tables that had character and were one-of-a-kind type items. I found beauty, craftsmanship, versatility and wow-factor all wrapped up in the Bornova side tables. Thanks, Ballard Designs! July 7, 2011
Overall acceptable We're happy overall with the Bornova table. The wood is a bit rougher and more rustic than it looks in the photo, and the top had a number of nicks/scratches that we had to touch up with stain. These were not caused during shipping. So we were a little disappointed in Ballard for these reasons. But it is a very interesting piece and we are happy to have it in out TV room. June 11, 2011
love these tables I purchased 2 of these to bunch in front of the sofa in our living room where there is not a lot of room for a coffee table. They are perfect because they easily slide across the rug to wherever you need them. nice and flat to perch a drink or vase. May 30, 2011
Wonderful Side Tables I love my two Bornova tables. I have them at each side of my TV console and placed the cable box on one and the DVD/VCR combo player on the other. Since the bottom is open I placed a Vornado fan inside of each of them and I just love the silent little breezes and best of all you can't see the fans. May 16, 2011
Very sturdy! Very sturdy-came packaged very well. The only drawback was that there were some light scuffs on the top and I think that it is characteristic of the paint job because I have a noticed a few more, but nothing too big (I am very picky!). However, it is so cute!! Would still recommend. May 8, 2011
sturdy,pretty arrived in a timely manner, wood is very nice dark stain substantial weight looks great in my living room with a glass top to make it a bit bigger March 16, 2011
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Product:TS357-Bornova Side Table
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