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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 61 reviewers.
Rated 5 out of 5 by Gorgeous! I bought this mirror for an empty wall in my new kitchen. It is gorgeous! It is a perfect blend of traditional and modern. I have gotten so many compliments on it. I love it! May 23, 2012
Rated 5 out of 5 by beat all expectations The mirror is wonderful! It looks like something costing much, much more. Perfect for my entrance hall--lends some dash to what could otherwise be a drab and neglected area. Would also be great over a fireplace. A dramatic accent...well made and unusual. May 18, 2012
Rated 5 out of 5 by Great Purchase This mirror was my second choice but ended up being a great purchase. May 9, 2012
Rated 5 out of 5 by love it It's really pretty. It looks great above the fireplace. March 25, 2012
Rated 5 out of 5 by JUST LOVE THIS MIRROR I have searched for quite some time for a decorative mirror for my living room. Was very excited when I found this on Ballard. I can honestly say after reading all of the reviews, I was a little nervous about the length of time it took some people to get the mirror. I placed my order around the second week of February. My confirmation stated it wouldn't be shipped until 2/28. Much to my surprise the mirror was shipped on 2/22 and I received it on 2/24/2012. I was a little nervous about a mirror being shipped. Had some concerns about damage. But it was just perfect. Packed very well, not one chip, scratch, etc. It is in my living room and looks great. Have had many compliments. Thanks Ballard February 29, 2012
Rated 5 out of 5 by Wonderful patina and well-made This mirror is great quality for the price. It arrived well packaged and in perfect condition. It is beautiful over our large mantel. January 7, 2012
Rated 5 out of 5 by Beautiful and unique! Beautiful and unique! I'm happy with the quality of the product. December 8, 2011
Rated 5 out of 5 by The mirror is a nice size… The mirror part of this item is a nice size. (I don't like mirrors that are very large but the mirror in them is small.) The design on the outer edge is well done. The mirror does remind me of a starburst. The only draw back, for me at least, is that the mirror is very heavy. It's not something I could hang by myself. I still give it 5 stars because it is a wonderful purchase! Unfortunately, I am going to have to return it. During shipment it must of got dropped on the edge very hard because the mirror is CRACKED right up the middle. December 6, 2011
Rated 3 out of 5 by Sunburst needs more texture. This mirror is quite large and the color is pleasing. I expected the mirror to be more textured and expected the bone pieces to be less flat. It is hard to tell this from the picture. I thought the mirror was well priced. December 6, 2011
Rated 4 out of 5 by Rustically-Sophisticated Rustically-Sophisticated… and “no” this is not an oxymoron; the bone is a bone mosaic on a piece of rough cut wood. You can see the 1/2” thick, ruff cut wood, painted the color of the mosaic. I kept it anyway.; however, if I had seen it in a store... would I have bought it? “No, probably not!” October 4, 2011
Rated 5 out of 5 by Unique beautiful mirror Another great Ballard item. Mirror was less fragile than I anticipated; the pieces of bone are glued on a frame, so they are not as prone to breakage as I worried they might be (I have two young boys). Off-white color, large mirror - great that it isn't rectangular like most mirrors. I've gotten several compliments already. Arrived in perfect condition. September 28, 2011
Rated 5 out of 5 by LOVE IT! This mirror was delivered yesterday and I am thrilled with it. The quality of the piece is excellent and it arrived in perfect condition. The subtle color variations add interest and dimension to the piece. I couldn't be happier. After reading other reviews I was concerned that I'd encounter long delays, but the mirror arrived after only a minor delay of a few days. Highly recommended! September 14, 2011
Rated 5 out of 5 by This mirror is very well made I thought the "sun burst" would be fragile, however, it is made extremely well and will not chip or flake off. Looks very nice over my dresser, although, I had expected it to be a bit larger. Overall, it looks fabulous. September 9, 2011
Rated 2 out of 5 by Pretty if you don't mind it being smaller than advertised Overall, this is a very pretty mirror. However, my mirror is 2.5" smaller in diameter than listed on the website. (Listed diameter is 38"; my mirror is 35.5", which actually makes a significant difference on the wall where it's hung.) It also arrived with the corner of one of the sunbursts slightly damaged. (Shipped fees are high, so this really annoys me.) I'm going to keep it because the mirror does look very nice overall, but I don't feel like I got my money's worth. September 5, 2011
Rated 5 out of 5 by Beautiful mirror - worth the wait I had to wait months for this, but am glad I did. Ballard did a great job in keeping me informed of the shipping status. It was really well packed and looks amazing on my wall. August 22, 2011
Rated 3 out of 5 by Beautiful mirror Although the mirror is beautiful, I was disappointed by a bright pink tile that was inserted into the pattern?? The whole mirror has a blended look except for this one bright pink tile--very disappointing. I probably would have returned it, but the mirror is too big so I've decided to live with it... August 21, 2011
Rated 5 out of 5 by Statement I thought about cancelling this several time because it was taking so long to get, but when it finally arrived I was thrilled that I waited. It make a real statement on my wall and I think it would fit in any space whether traditional, modern, or eclectic. August 21, 2011
Rated 5 out of 5 by Better than expected! I'm not one to spend much money on a wall hanging but, wow, I have NO regrets! The texture is smooth; the color variations give it some depth.....elegant yet earthy. It would blend with most any decore. August 20, 2011
Rated 5 out of 5 by Looks great over my buffet table This mirror is gorgeous. There are so many different colors in the bone that it adds a textural element. I wish it was a little bigger. August 20, 2011
Rated 5 out of 5 by Love my new mirror! It's a unique and classy piece. I spent a long time looking for a mirror that would look good against my brick-faced fireplace, and this is perfect. It has color tones of creams and tans, so it also blends with many neutrals in our family room. One little starburst point was broken off when it arrived, despite lots of packaging. My hubby fixed it quickly with some crazy glue and you can't even see it. August 5, 2011
Rated 5 out of 5 by this mirror is beautiful and unique. Really brightens the room! beautiful unique mirror. Really brightens the room! August 5, 2011
Rated 4 out of 5 by A long wait, but gorgeous mirror This mirror is absolutely gorgeous! It was delivered very well packed, and in perfect condition. The bone detail is wonderful- mine has a lot of gray and green. The only reason why I didn't give this product a 5, is because of the lead time. I ordered it in March, and didn't receive it until the end of July. It was delayed 3 times, which was frustrating. However, it is worth the wait. It will be the perfect addition to my powder room! July 31, 2011
Rated 4 out of 5 by BEAUTIFUL The natural bone has many soft off white, cream, and light tan hues. I hung it against a choclate colored wall and the contrast is stunning! I love it. May 23, 2011
Rated 5 out of 5 by Great piece Highly recommend - it looks as good or better in person than it does online. It's a very substantial piece for the price, and it's not only a very interesting piece because it's bone, the natural color variations are beautiful. May 22, 2011
Rated 5 out of 5 by Beautiful Mirror The mirror was slightly darker than pictured. Had a bit more tan to it than white, but still beautiful. Very sturdy too. I was expecting the edges to be chipped when it arrived, but there wasn't a single scratch. Overall a great purchase, I am very pleased! April 27, 2011
Rated 5 out of 5 by This product is stunning! We are very pleased with the quality and look of the product. It is a stunning piece to accent our living room. As always, the customer service at Ballard is fantastic. March 31, 2011
Rated 5 out of 5 by GORGEOUS Mirror This mirror was worth the wait! Beautifully crafted, original, rich with character. As the description states, it is made of natural products so my mirror has a few hints of brown and little specs of pink/salmon. But the overall off-white "lightness" of the mirror in the picture is very accurate. The natural flecks of color add to its uniqueness and character. Wonderfully done and made. Packaging was hard to get through but I was very pleased as nothing was chipped (which was a concern of mine when purchasing due to the sunburst edges of this mirror). Thank you Ballard Designs! February 25, 2011
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Product:WM781-Bone Sunburst Mirror

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