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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Bone Sunburst Mirror 4.8 5 52 52
Rustically-Sophisticated Rustically-Sophisticated… and “no” this is not an oxymoron; the bone is a bone mosaic on a piece of rough cut wood. You can see the 1/2” thick, ruff cut wood, painted the color of the mosaic. I kept it anyway.; however, if I had seen it in a store... would I have bought it? “No, probably not!” October 4, 2011
Unique beautiful mirror Another great Ballard item. Mirror was less fragile than I anticipated; the pieces of bone are glued on a frame, so they are not as prone to breakage as I worried they might be (I have two young boys). Off-white color, large mirror - great that it isn't rectangular like most mirrors. I've gotten several compliments already. Arrived in perfect condition. September 28, 2011
LOVE IT! This mirror was delivered yesterday and I am thrilled with it. The quality of the piece is excellent and it arrived in perfect condition. The subtle color variations add interest and dimension to the piece. I couldn't be happier. After reading other reviews I was concerned that I'd encounter long delays, but the mirror arrived after only a minor delay of a few days. Highly recommended! September 14, 2011
This mirror is very well made I thought the "sun burst" would be fragile, however, it is made extremely well and will not chip or flake off. Looks very nice over my dresser, although, I had expected it to be a bit larger. Overall, it looks fabulous. September 9, 2011
Pretty if you don't mind it being smaller than advertised Overall, this is a very pretty mirror. However, my mirror is 2.5" smaller in diameter than listed on the website. (Listed diameter is 38"; my mirror is 35.5", which actually makes a significant difference on the wall where it's hung.) It also arrived with the corner of one of the sunbursts slightly damaged. (Shipped fees are high, so this really annoys me.) I'm going to keep it because the mirror does look very nice overall, but I don't feel like I got my money's worth. September 5, 2011
Beautiful mirror - worth the wait I had to wait months for this, but am glad I did. Ballard did a great job in keeping me informed of the shipping status. It was really well packed and looks amazing on my wall. August 22, 2011
Beautiful mirror Although the mirror is beautiful, I was disappointed by a bright pink tile that was inserted into the pattern?? The whole mirror has a blended look except for this one bright pink tile--very disappointing. I probably would have returned it, but the mirror is too big so I've decided to live with it... August 21, 2011
Statement I thought about cancelling this several time because it was taking so long to get, but when it finally arrived I was thrilled that I waited. It make a real statement on my wall and I think it would fit in any space whether traditional, modern, or eclectic. August 21, 2011
Better than expected! I'm not one to spend much money on a wall hanging but, wow, I have NO regrets! The texture is smooth; the color variations give it some depth.....elegant yet earthy. It would blend with most any decore. August 20, 2011
Looks great over my buffet table This mirror is gorgeous. There are so many different colors in the bone that it adds a textural element. I wish it was a little bigger. August 20, 2011
Love my new mirror! It's a unique and classy piece. I spent a long time looking for a mirror that would look good against my brick-faced fireplace, and this is perfect. It has color tones of creams and tans, so it also blends with many neutrals in our family room. One little starburst point was broken off when it arrived, despite lots of packaging. My hubby fixed it quickly with some crazy glue and you can't even see it. August 5, 2011
this mirror is beautiful and unique. Really brightens the room! beautiful unique mirror. Really brightens the room! August 5, 2011
A long wait, but gorgeous mirror This mirror is absolutely gorgeous! It was delivered very well packed, and in perfect condition. The bone detail is wonderful- mine has a lot of gray and green. The only reason why I didn't give this product a 5, is because of the lead time. I ordered it in March, and didn't receive it until the end of July. It was delayed 3 times, which was frustrating. However, it is worth the wait. It will be the perfect addition to my powder room! July 31, 2011
BEAUTIFUL The natural bone has many soft off white, cream, and light tan hues. I hung it against a choclate colored wall and the contrast is stunning! I love it. May 23, 2011
Great piece Highly recommend - it looks as good or better in person than it does online. It's a very substantial piece for the price, and it's not only a very interesting piece because it's bone, the natural color variations are beautiful. May 22, 2011
Beautiful Mirror The mirror was slightly darker than pictured. Had a bit more tan to it than white, but still beautiful. Very sturdy too. I was expecting the edges to be chipped when it arrived, but there wasn't a single scratch. Overall a great purchase, I am very pleased! April 27, 2011
This product is stunning! We are very pleased with the quality and look of the product. It is a stunning piece to accent our living room. As always, the customer service at Ballard is fantastic. March 31, 2011
GORGEOUS Mirror This mirror was worth the wait! Beautifully crafted, original, rich with character. As the description states, it is made of natural products so my mirror has a few hints of brown and little specs of pink/salmon. But the overall off-white "lightness" of the mirror in the picture is very accurate. The natural flecks of color add to its uniqueness and character. Wonderfully done and made. Packaging was hard to get through but I was very pleased as nothing was chipped (which was a concern of mine when purchasing due to the sunburst edges of this mirror). Thank you Ballard Designs! February 25, 2011
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Product:WM781-Bone Sunburst Mirror