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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Bold Faith Giclee 4.9 5 17 17
BOLD AND DISTINCTIVE! Just like its subject, this painting is extraordinary. I dithered over its purchase while I was redecorating my living room. Ultimately, the rendering of this horse by James Way had so captured my heart that I had to have it. It is a dramatic piece, nothing like the customary equestrian artwork. The use of shadow and light makes his piece original, with great depth of emotion as well as appreciation for the beauty of the horse. so uniquely expressed by the artist. Whether you are a horse lover or not, this painting is transcendent. I am so pleased with my purchase! October 1, 2012
It's Beautiful! I love this picture! Its beautiful! I wish it was even bigger!! I would definitely recommend this art to anyone. June 4, 2012
A powerful example of art creating a feeling, in the design of a room I considered purchasing this picture for a long time. The room that it could potentially be placed in, needed something fairly large scale, and dramatic. Well, Bold Faith did not disappoint. The artist work, is stunning. It has turned out to be a wise purchase. December 31, 2011
Majestic Art should be appreciated and Bold Faith has this quality, you want to look at it. Ths piece is exactly how it is represented online, but better in person. Love it... August 9, 2012
Love it I've been looking for a horse piece for a long time, and I love this one. It's striking, and the balance and conformation of the horse is exceptional. The horse is somewhat shadowed, which adds to the depth and obscures some of the detail. November 12, 2011
Absolutely Wonderful The artist really does a great job of portraying the horse - the magnificent creature that it is. Bold Faith is all that I hoped it would be. I have had many people comment on how great it looks above our fireplace. I never thought I would put a painting of a horse in my house, but this looks absolutely wonderful and I am glad I made the decision to take the chance. I was concerned about the shipping and condition it might arrive in - but all was well and it arrived in perfect condition. January 11, 2014
Love it!! I bought this as a gift for my husband. It was packed well and shipped on schedule. He and I both love this amazing piece of art. It's a beauty! No regrets. January 20, 2014
Stunning! Once this print caught my eye, I couldn't stop thinking about Bold Faith. I received it as a gift this year, and couldn't be happier. The focal point of my family room, it grabs your attention and evokes strength and beauty. I have it on a dove gray wall, above a taupe sofa. The colors work beautifully with my white, gray and chocolate color scheme. If you are thinking about it, buy it and you wont regret it! February 7, 2013
Fabulous Find When I saw this I knew I needed it~ perfect Size, and Awesome Job! I could not wait to get it in! As soon as I got it un boxed I had to hang it immediately! June 10, 2012
Completes my lobby I love the print; the color and style completed my office lobby. Colors are perfect and goes well with our Tuscan corner bookshelves (From Ballard's outlet) January 11, 2013
Beautiful I love it! it hangs infront of my desk and everyone who walks in makes commests of how great it is. If I had to pick a down side to it; I wanted to have it framed and due to the size Framing the canvas is stretched on, the cost to have really nice framing done was 2-3x the cost of canvas. October 30, 2012
this is a beautiful piece of art! This is a beautiful piece of art that is impressive to thoroughbred owners and breeders as well as art aficionados. This is offered at a great price, and it fits well with our other thoroughbred artworks. Bold Faith makes a Bold statement! October 27, 2012
Great quality and more spectacular than shown We love it. Great picture and looks great in the home. November 24, 2012
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Product:WD463-Bold Faith Giclee