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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Bingham Printed Damask Panel 4.7 5 14 14
Pretty I love these. Ordered them in mineral, and they look amazing with R. Hardware Silver Sage paint! February 26, 2014
Classy Neutral! I hung these on the 3 windows in my bedroom. I needed a neutal, but wanted a print. They are heavy and durable, ironed nicely, and gave just the right amount of elegance and pattern without being too busy. Let in just the right amount of light. Love them! April 14, 2013
Great bedroom curtains When my panels first arrived, I was very disappointed. Make no mistake that the Bingham print is indeed a PRINT....don't expect that this will have the rich appearance of embroidery. However, once I hung them up in my bedroom, I was very pleasantly surprised! They gave character to my bedroom, and even inspired the new paint color that I chose, along with new bedding. Everything looks really sharp. Just one word of caution...the background is not white, as it appears in the photo. It is an off white/ivory. They do a decent job of blocking out light, but I will still be adding in a roller shade underneath, as light does come through. For the price, they are a great find. April 4, 2013
LOVE these Beautifully made. I am an interior designer and have had many window treatments made. These are lined and hang nicely. Could not have had them made for any less. April 3, 2013
Pretty panels I ordered the printed panels in cream/gray and really like them. Colors are light, soft and pretty which goes with the muted color scheme in my small sitting room. The fabric is a good weight and filters some light but still keeps the room from being too dark. The hidden tabs are a really neat way to get the effect of loose gathers without formal pleating. Good purchase! April 1, 2013
I highly recommend them! These are beautiful curtains and I am so pleased with them. They are well-made, substantial and well worth the cost. I highly recommend them. I bought them for my Master Bedroom windows and they really help difuse the morning light and insulate from the outside elements. February 11, 2013
PRINTED IS THE KEY WORD I love the colors, they are accurate to the description. I should have paid closer attention to the word printed. The printed pattern does not have any depth. I was disappointed in the flatness of the pattern. Even from a distanced it still looks very flat. I think the quality is okay for the price. They should probably be priced 20.00 less per panel. I am used to having custom drapes made, but tired of spending the money, because then you feel married to them. At least this way I can change out when I am tired of them. I will probably look for something less expensive next time. These just happen to fit what I was looking for, after looking a year for ready made draperies. Sandi M. February 10, 2013
Great looking curtain Love these panels. They hang great and pleat well at the top. They aren't so thick that they make the room overly dark - a nice amount of light comes through without beeing to sheer. October 6, 2012
I love these drapery panels. I bought these drapery panels (in gray) for my bedroom to go with a comforter I already had. The color didn't quite match, but I liked the draperies so much I bought a new comforter set! The panels are very well made and hang nicely. I would definitely recommend them. I was very pleased. May 14, 2012
I LOVE, LOVE, LOVE them! I ordered these curtains because I wanted something unique. It's a bit scary buying something you have not seen or touched but went ahead and took the risk and boy am I glad I did! These curtains are so beautiful! The catalog does not do them justice. They are made of such great quality. I hung them by the tabs and they have such a great pleated look. They added such a great finishing touch and coziness to my room. I called when ordering them with questions about how many panels they thought I needed to have the look I desired & Ballard immediately found someone to give me great advice on the number I needed & how to hang for the unique window situation I have. Soooooo helpful. You really can't go wrong in purchasing these beauties! Arrival....they were delivered very quickly and each panel was individually bagged, folded perfectly and with out a single wrinkle ready to hang. May 11, 2012
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Product:FD079-Bingham Printed Damask Panel
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