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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Bellesol Mirror 4.7 5 287 287
great antique look The mirror is beautiful! It really does look like an antique mirror. You can't find this mirror in a department store! June 3, 2011
Just what I was looking for! I've hung them above two chairs which are located on each side of my fireplace. They are very attractive add an interesting feature to my living room. Many have complimented them. Very pleased. March 16, 2011
I have both sizes I have the large mirror in the master bedroom and three small mirrors on a narrow wall in the living room. They are all beautiful and do amazing things in their respective rooms. March 31, 2011
Fits perfectly... i was looking for something clean, yet aged for above our bedroom dresser and they look great! June 13, 2011
Very dramatic Love the mirror, it's very dramatic setting on my mantle. I have had many complimentary comments; it's made a big difference in my small living room. March 16, 2011
This mirror is even more striking in person than the magazine portrays My husband and I love the look and the light that this mirror provides in our dining room. May 10, 2011
I love this mirror! This mirror adds dimension and brightness to my room The antique look is very appealing as are the fluted mirrors and the flat gold thin frame. March 16, 2011
Great!!! I loved this mirror! I think it can be used in so many places in my home. The quality was good and I was very impressed in how it was shipped. March 16, 2011
Beautiful mirror and high in quality. Sparkles in my house and makes a dramatic statement. It's in my dining room over a consul and is a focal point for the room..love it! March 16, 2011
REFLECTS LIGHT BEAUTIFULLY MY MIRROR ARRIVIED IN EXCELLENT CONDITION AND IS BEAUTIFULL...I WOULD LIKE TO HAVE ONE IN EVERY ROOM March 30, 2011
Love it Love the Bellesol Mirror. Classic, timeless and very well made. And best of all, a great price!! March 16, 2011
Wonderful! Love my new mirrors - I am using them more for fashion than function March 31, 2011
beautiful piece I bought the smaller one. Beautiful piece~ Love it! March 16, 2011
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