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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 320 reviewers.
Rated 5 out of 5 by I'm glad I ordered three of these! Three hanging vertically adds a little drama and a lot of sparkle next to a window seat in our den. Very pretty! July 18, 2012
Rated 5 out of 5 by Striking accent I ordered three of these mirrors to use in our beach condo. They are wonderful - look like little portholes if you use your imagination. I would order more if I had the place for them. July 15, 2012
Rated 5 out of 5 by Love the unique mirrror This mirror is just beautiful ! The mirror goes well with my grey walls and grey loveseat. Striking ! The sale price was go good I couldn't pass it up. July 13, 2012
Rated 4 out of 5 by Haven't used them yet These 3 mirrors were purchased for a home in Florida which we have not closed on yet. I'm looking forward to hanging them in our entranceway. July 13, 2012
Rated 5 out of 5 by Great Product I love the "Bellesol Mirror" I purchased. It has a beautiful "antique" look and is perfect in my entry! July 12, 2012
Rated 5 out of 5 by Gorgeous! Just bought this for my first apartment. It will be gorgeous over my fireplace... great size and looks far more expensive than what I actually paid! Now I'm considering purchasing three of the smaller ones to put over my bed! July 9, 2012
Rated 5 out of 5 by Just what I've been looking for! I've been looking at these exact mirrors in another catalog waiting forever for them to go on sale. Browsing through Ballards I flipped when I saw them for $60 less! Not being sure, I ordered 3 of them anyway since Ballards has a great return policy. They were identical. Good quality and will look perfect above our bed. Now I check Ballards catalog first. July 6, 2012
Rated 5 out of 5 by Mirror with character This is a well manufactured product and was very easy to attach. Placed it in our guest room above the bed and together with the burlap pendant we also purchased from Ballard designs added character to the room. Definitely recommend it if you are looking for a framed mirror. July 5, 2012
Rated 5 out of 5 by Stunning mirror I have this mirror at the top of my staircase. It is such a gorgeous piece that catches everyones attention when they first walk up the stairs to my second floor. The price is great too! July 5, 2012
Rated 5 out of 5 by Great Accent I bought three small ones to hang as a series in my living room. They are the perfect touch. Love the "antiqued" look of the mirror and they are light enough to hang with Command strips...no nail holes! Great purchase and crazy good price for such unique mirror. June 19, 2012
Rated 5 out of 5 by Bellesol Mirror This mirror is absolutely charming, fits my space and decor perfectly, and was priced much lower than one would expect for a Ballard item or for an item of this quality. June 16, 2012
Rated 5 out of 5 by Just what I was looking for ... I have been looking for a "sunburst" mirror for my cottage for a long time--they were either too big, too small or too pricey. One of the mirror panels has a "fogged" appearance along its edge. I assume this is part of the "antiquing" (alternating panels have brown spots), but it only appears on one panel. Also, there are two vertical scratches in the larger mirror panel which I don't understand how I missed. I would have returned the mirror for this but had destroyed the packaging. Other than the scratches, this is a five star mirror--its presence really belies the price. June 15, 2012
Rated 5 out of 5 by Sparkle I purchased two of these mirrors. They hang together in the corner of a room adding sparkle and light to a corner that was previously a bit dark and borning. I love these mirrors. June 10, 2012
Rated 5 out of 5 by Love it! This was an excellent purchase! LOVE it. Very unusual and quite beautiful... I bought the small one, but I'm definitely going to get the large one! June 6, 2012
Rated 5 out of 5 by Love the way the mirror reflects light! I have been looking for a mirror for above my buffet in the dining room to open up the room, reflect light and give the room some sparkle. All three objectives were accomplished by this beautiful mirror. Great product! June 6, 2012
Rated 4 out of 5 by Nicely done Mirrors seem to be of the same quality as a well-known competitor - but for a cheaper price. The mirrors feel sturdy and well constructed. The angled pieces are glued on - I wish they were held in by wood or metal, but that would increase the cost significantly I'm sure. June 6, 2012
Rated 5 out of 5 by Beautiful I would recommend this product over and over again. I am an interior designer and selected this product for my client and we loved the mirrors. They look beautiful in their master bedroom. June 2, 2012
Rated 5 out of 5 by Well made I ordered two small mirrors and one large. They are well made and look beautiful as a group. June 2, 2012
Rated 5 out of 5 by Sparkle plenty I couldn't be more delighted with this mirror. It is well made and looks elegant. The edges of the sunburst overlay are a bit sharp but I don't see that as a problem, it's on the wall, after all. Visitors have commented on how much it lights up the room. And I love the touch of antiquing. May 30, 2012
Rated 5 out of 5 by Gorgeous mirror It has a high quality look and looks elegant in my bedroom. I ordered the large and it was a bit bigger than I expected. May 29, 2012
Rated 5 out of 5 by Love this mirror I bought 2 of these mirrors and I absolutely love them. They are classic and timeless and were very affordable. May 24, 2012
Rated 5 out of 5 by Mirrors I love the mirrors. I saw something very similar in another catalog at a much higher price and decided on Ballard. Everything I have purchased, in the past, has been excellent quality and beautiful. May 22, 2012
Rated 5 out of 5 by Bellesol Mirror This mirror epitomizes the flair for which Ballard Design has become known over the past years. This mirror may be seen as modern or traditional, and I don't believe I'll tire of its ability to catch the light and bounce it back in the kaleidoscope manner that it does. Terri in Colorado. May 17, 2012
Rated 5 out of 5 by Very pretty and functional I love this mirror. As soon as I took it out of the packaging, I knew it was a keeper. I hung it near my front door, and it sparkles day and night. Very pretty and functional. May 9, 2012
Rated 5 out of 5 by eyecatching! Bought two for my foyer, and get lots of compliments. Versatile, too; could hang them in a bedroom or alcove or wherever...good for someone like me who likes a change. April 27, 2012
Rated 5 out of 5 by Love this mirror! The price is right I wanted a small gilt trimmed mirror for over my lingerie chest. This mirror worked perfectly. I recommend buying three, and "scattering" on wall. April 20, 2012
Rated 5 out of 5 by Beautiful! This mirror has a little bit of an antique look to it, with 'specs' you would typically see on an aged mirror. Yet, at the same time it is modern in design. Very beautiful and classy! Perfect if you want to add a little 'glam' to a special spot in your home! I put mine in my entryway and it is stunning! April 20, 2012
Rated 5 out of 5 by A great addition to our home! I love this mirror so much that I haven't decided where to hang it just yet! I purchased just 1 to keep it special, but I am still trying to decide what to hang it with. It needs to be grouped together because of the size, otherwise it might be lost on a wall. April 12, 2012
Rated 5 out of 5 by Bellesol Mirror My small hallway now looks very welcoming . The mirror is very well made . I am delighted with my first purchase from Ballard Design. April 12, 2012
Rated 5 out of 5 by I had been looking for a dining room mirror. This mirror is beautiful between our 2 dining room windows and our chandelier sparkles in its reflection. My husband used a wall anchor to mount it. I waited for a sale to purchase it, and it arrived quickly and in appropriate packaging. April 9, 2012
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