Ballard Designs
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Bella Cane Counter Stool

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Bella Cane Counter Stool is rated 4.7 out of 5 by 21.
Rated 5 out of 5 by from Quality Construction This product is constructed much better than I thought it would be.
Date published: 2015-10-23
Rated 5 out of 5 by from So far very pleased These chairs completely met my expectations. The only frustration is the slider feet they places on the bottom are not even, nor are the adjustable, therefore the chairs appear rickety. I have not resolved the issue yet but thankfully we do not use the chairs that much so it has not been a problem yet. Our holiday gathering will be the true test! Bur I am glad I ordered!
Date published: 2011-12-23
Rated 5 out of 5 by from Beautiful counter stool I ordered 2 Bella counter stools Sunday and received them on Thursday. They are perfect in our new beach house. The feet do not scratch our wood floor and they are very comfortable. I have been looking for months...when these went on sale I decided to try glad I did. Love Ballard and their great finds. Linda
Date published: 2012-09-21
Rated 5 out of 5 by from Picture in catalog is true to life I was pleased with the Bella Cane Counter Stools when they arrived. They are well-made and attractive. Even though they look larger than I imagined them, they are every bit as nice as I expected.
Date published: 2013-12-16
Rated 5 out of 5 by from Fabulous!!! I was so excited to get these...I bought them in black. They are absolutely gorgeous. Very comfortable, too. And, hubby loves them as well. What more could a girl ask???
Date published: 2013-04-14
Rated 5 out of 5 by from Exactly what I wanted. The counter stools are very well made and sturdy. They came well packaged all in one piece with nothing to put together. The seat is deep and comfortable. Kids can climb up to sit in the chair without worrying about it falling over.
Date published: 2016-03-30
Rated 5 out of 5 by from Gorgeous design. Cane work is excellent. The packaging is so complete that it is almost excessive. Very well protected for shipment.
Date published: 2012-10-06
Rated 5 out of 5 by from Solid AND Comfortable! After months of searching and, sending poor quality others back ( from a different company) these came out of the box so perfect! They were wrapped and packed really well, so took a bit of time to get them all out! We had originally planned to have the seat pad re- covered in our own fabric, it is easy enough to unscrew the seat underneath and do this but they fit in nicely in our kitchen as is, so will wait.The seat padding is thick and the whole stool is very comfortable to sit in. Mines seem to be slightly darker than the photo online but it is not a huge difference and the bamboo has varying shades all over it so looks very natural. I can highly recommend these stools!
Date published: 2015-04-06
Rated 5 out of 5 by from Very High Quality Wow.....these chairs look twice as good in our home than on line.....very high quality. We ordered four for our new Sarasota home and they look fantastic. Thanks to the excellent packing there was not a single scratch on any of them. Mahalo to the Ballard team for offering these classic chairs.
Date published: 2016-08-19
Rated 5 out of 5 by from Great looking, sturdy, and comfortable Over the past year, I have purchased 4 Bella Cane Counter Stools which have been a beautiful addition to our kitchen/cafe area. They are lightweight but very sturdy. The seat covers can be changed out to match your home decor, if you wish. The chairs are also quite comfortable.
Date published: 2012-08-10
Rated 5 out of 5 by from This product is comfortable and has held up well. I bought three of these counter chairs about a year ago in black and love them! They have held up well and are very comfortable.
Date published: 2015-01-27
Rated 5 out of 5 by from Just as pictured! I bought two counter height. Arrived quickly in perfect condition. Very comfortable. Would recommend.
Date published: 2012-07-01
Rated 5 out of 5 by from comfortable, handsome and very well made The process of ordering four chairs and very promt delivery was a pleasure. The packing was amazing to receive a perfect product that is very attractive and comfortable
Date published: 2012-03-31
Rated 5 out of 5 by from Beautiful chairs! Comfortable and great attention to detail. I would recommend these chairs! We have had numerous compliments on them. We love how comfortable they are and the cane detail is amazing!
Date published: 2013-05-08
Rated 4 out of 5 by from Wonderful, but with a design flaw I am surprised to find that no one else has had trouble with the foot rest of these great counter chairs. I ordered 5 in black. They are super attractive and comfortable. HOWEVER, the footrest is covered with a metal bar which is painted. Within 5 minutes of the first use the paint was chipping off to reveal the silver metal of the bar cover. I have had to have the metal portion of the footrests professionally stripped and treated with a paint adhering product and then repainted. The only other thing that should be mentioned is that the white material of the seat will obviously need to be recovered sooner than later - even dark denim soils the material quickly. Great chairs, great look, but lacked some design attention.
Date published: 2015-01-06
Rated 3 out of 5 by from Mixed feelings The chairs come exactly as they are pictured; however, I don't like the fact that this tiny seat cushion was sprayed with flame retardants. Furthermore, the cushions pick up any amount of debris very easily. I immediately tried to dab out a light sauce stain (with common stain remover) but the matter was made worse. I will say the construction is solid as they are very sturdy. I just don't think I would by this particular item again...perhaps with the option of a different fabric.
Date published: 2016-10-06
Rated 1 out of 5 by from Loved the look but poor quality I purchased four of these for our new kitchen. Found them very affordable compared to a similar one by an expensive designer that a decorator recommended to us. LOVE the look but if you plan on actually using them, I suggest looking into another option. We have had them in use for a few weeks (max) and literally only sat in them a handful of times and the paint is chipping off the foot rest portion of the chair! Like all of it!!!!! Revealing metal. Also, the rattan is unraveling on one arm of the stool! I'm about to contact ballards. I'm ussually happy with their products so I'm hoping they make this right somehow! *ill update if so!
Date published: 2017-01-10
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Product:ST278-Bella Cane Counter Stool

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