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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Couture Bell Lamp Shade is rated 4.8 out of 5 by 49.
Rated 5 out of 5 by from A light ivory but definitely ivory I just bought two of these for matching lamps that were limping along with unmatching shades. They are a paler ivory than the "lit" illustration in the catalog and online but definitely not white and definitely ivory. I like the texture of the silk that shows when the lamps are lit. I think these are most handsome, especially for the price. I'll buy lampshades again from Ballards.
Date published: 2014-07-31
Rated 5 out of 5 by from Black Lamp Shade The lamp shade is beautiful, elegant and classy. The price was reasonable. I am very happy with it!
Date published: 2012-10-31
Rated 5 out of 5 by from Beautiful shades Ordered the gray silk shade for 2 antique lamps that we inherited, and they are lovely. So glad you had it in gray, as it really sets off the Oriental black with stylized flowers so well.
Date published: 2014-04-16
Rated 5 out of 5 by from Beautiful shades of excellent quality. I was amazed by the rapidity of delivery and delighted with the bell shades. Since I had never ordered shades before, I was dubious about my ability to select the right shades. When I opened the box, I said, "Oh, goody! Just what I wanted.
Date published: 2012-09-23
Rated 5 out of 5 by from Beautiful, very upscale look. The lampshade looks great on the lamp. It fits beautifully in the room and compliments the chair next to the lamp. I would order this again.
Date published: 2013-01-06
Rated 5 out of 5 by from Bell Lamp Shade Very nice. Bought it to match the two lamps that we bought several years ago from Ballards. Now our den is complete.
Date published: 2012-11-08
Rated 5 out of 5 by from Great quality Shade was exactly as described and a good value for the quality.
Date published: 2015-07-01
Rated 5 out of 5 by from Ideal These shades replaced 20 year old lamp shades. The shape and material are perfect. Very pleased!
Date published: 2016-08-27
Rated 5 out of 5 by from Well packed & beautiful. The lamp shade is perfect to update an older lamp that Iive have. I love the new look, it's very pretty when the lamp is lit in the dark. There were no problems in shipping the shade.
Date published: 2016-06-26
Rated 5 out of 5 by from Perfect This lamp shade is just what I wanted. Nice color, shape and size.
Date published: 2014-11-05
Rated 5 out of 5 by from Silk lampshade This is a beautiful shade. It looks elegant in the entry way of my home
Date published: 2011-04-07
Rated 5 out of 5 by from Beautiful lampshade - very pleased with this purchase. Purchased this shade in the copper color. It is lovely.
Date published: 2016-12-09
Rated 5 out of 5 by from overall appearance good right size, right shape, right color -- right price !
Date published: 2011-11-06
Rated 5 out of 5 by from Great quality I ordered this shade in black and was not disappointed. Nice solid color with beautiful stitching. Looks very nice with mercury glass base.
Date published: 2012-10-22
Rated 5 out of 5 by from this product is beautiful The lamp shades are exactly what I wanted. The color is perfect, the craftsmanship is very good. I am very satisfied.
Date published: 2012-09-21
Rated 5 out of 5 by from Beautiful shade I ordered two shades in the copper color to go on very old ornate candlestick lamps. They look terrific. They have given my lamps a new and sensuous look.
Date published: 2013-05-09
Rated 5 out of 5 by from Quality Product These shades are just beautiful. I was a bit skeptical at the price but after I received them I knew why they were higher in price than many that I had looked at. The silk is of high quality, the lining helps produce a beautiful difused light. I have them on dimmers in my bedroom and use them as accent lamps.
Date published: 2011-12-31
Rated 5 out of 5 by from Great Silk Shade Beautiful quality. Great price for a silk lampshade. Exactly what I hoped for!
Date published: 2017-01-02
Rated 5 out of 5 by from beautiful This is a gorgeous lamp shade, I love the striations in the material (due to the fact that it's silk) that you see when the light is on. I feel like maybe I should move it out of my master bedroom so I can show it off more.
Date published: 2011-08-15
Rated 5 out of 5 by from Exactly what my lamp needed. I ordered this shade in grey silk. I was worried that is would not let enough light into the room but it is perfect and it makes the pottery lamp look very elegant. I have bought similar shades locally and found the Ballard's price to be quite reasonable.
Date published: 2014-05-15
Rated 5 out of 5 by from Excellent buy! Was very pleased w/ my purchase - lamp shade is exactly what I wanted & excellent quality & price was very good. Service was fast and complete. I am VERY happy to order again from this company.
Date published: 2012-06-26
Rated 5 out of 5 by from Beautiful Silk Shades I replaced the original pleated shades with the two gold silk shades from this selection and they look great. I took a guest with the size I wanted and it was right. It was a tough decision on the colors because I thought about the red one as well. Glad they were on sale. The lamp has a gold brass base so this gold silk shade looks perfect!
Date published: 2012-05-24
Rated 5 out of 5 by from Lamp shades Very pleased with the lamp shades. We will certainly use this product if the need arises for other replacement shades.
Date published: 2011-05-19
Rated 5 out of 5 by from Great shade This is a really well made, beautiful lamp shade. I am very happy with this purchase.
Date published: 2011-10-26
Rated 5 out of 5 by from this lamp shade are beautiful i bought two for my bedroom lamps and they look great,the material is strong and my lamps now look like new, i am very happy with them. they came perfectly packed, thank you
Date published: 2016-06-18
Rated 5 out of 5 by from highly recommend Arrived quickly and perfectly packed. Beautiful true gold color that when lit is a cozy warm yellow. Excellent quality silk. The photo shows the silk as it is, ie, it is not uniform on each panel, but this does not detract at all when a lamp is lit. In fact, the variation in the panels is how I know it is real silk. Perfectly proportioned bell shape. I put it on top of an old square beige ceramic base and it transformed the lamp. I highly recommend this product!
Date published: 2012-12-02
Rated 5 out of 5 by from Truly classic shade This completes the look for my Marbro lamp. It completes it in a way that compliments the overall appearance, without detracting from the art of the lamp. I am most pleased with this purchase.
Date published: 2015-04-25
Rated 5 out of 5 by from Great looking lampshade I purchased two of these lampshades in copper and they are very nice. Excellent quality. I wish they had come one size bigger as my lamps probably could have taken a size larger. I highly recommend them.
Date published: 2015-10-17
Rated 5 out of 5 by from Golden Bell Lamp Shade When I opened the box and saw the shade I was very pleased with the colour and the quality ! I removed my old shade , put the new one in and my beautiful lamp looks marvelous.....I am very happy with this purchase !!!
Date published: 2012-03-09
Rated 5 out of 5 by from Bedroom shades It was perfect in the remodled bedroom. It added a touch of the color I needed. They are so perfectly made. Thank you.
Date published: 2012-04-27
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