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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Belgard Cabinet
5
5
11
11
great style and versatility
We use ours for a tv stand for our large tv. The glass doors with shelves behind are perfect for the dvd player and other equipment. The other shelves also hold baskets for all of the dvd's and cd's. The pull out shelves are great to set a drink on.I don't have to worry about ruining the top of the piece and the drawers hold all the rest!! Lots of storage.
March 17, 2011
Great quality, very elegant!
I bought this cabinet after years of looking for a solution that would work well under our big screen TV in our family room. My husband tweaked a few things (created a vented door on the back to keep electronics from over heating, and for easy access). We are very happy with the style and quality of the cabinet. Since adding it to our room, we have received several compliments on how it "finishes" the room.
Thanks Ballard!
I'd love it if you make some complimentary pieces in the Flemish Oak!
December 27, 2011
Great Quality--Shipping and Item
First of all--the company Ballard uses for shipping is FIRST RATE! Wow! Unboxed it and unwrapped it for us, and brought it into the house for us.
Next--The Cabinet looks great--it is the black model. It feels and looks like a fine piece of furniture. Totally satisfied with its quality and appearance.
September 30, 2012
Overall a great find
The cabinet is very nice looking and the size is just right for my space. The only thing I have to complain about is there are some color variences with the stain. The stain is lighter in some spots and appears to not have been rubbed on in an even manner, making it look a bit streaky/blotchy.
June 11, 2012
